10
Troubleshooting
1. NO Image on Screen
a) Check if the power button has been switched on.
b) Verify the brightness and contrast of the monitor is within the normal setting.
c) Check the power indicator is orange. If so this indicates that the monitor is not receiving
the input signal.
d) If the signal source is notebook or laptop, make sure that the signal has been switched
to screen mode.
2. Non-focus Image
a) Check if the image signal cable is inserted properly (upright position).
3. Flash Screen
a) The power is insufficient to connect the monitor or too weak.
b) To avoid magnetic field around the monitor, do not place these devices close to it. Such
as speakers, fluorescence lightings, AC transformer, table fan, and etc.
c) By pressing the AUTO key, the Auto Adjust Image function will automatically apply
optimizes settings to the display.
4. Wrong or Unusual Colour
a) if red, green, blue or any of the colour disappears, check to see if the signal cord is
connected properly. If the plug is loosely connected it might cause bad connection.
b) Try connecting to another PC for comparison.
5. How to Clean the Monitor
a) Make sure that the monitor power has been switched off.
b) Do not spray any liquid on the screen or the plastic panel directly.
6. When Cleaning the Screen
a) Use clean, soft no fur materials to clean the screen.
b) If it is still dirty, do add a little of non-ammonia liquid and non-alcohol glass cleanser to
clean the screen.
7. When Cleaning the Plastic Panel
a) Use soft dry cloth.
b) To add a little of non-ammonia liquid and non-alcohol of non-abrasion cleanser to clean
surface if it is still unclean.
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