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Getting Started

TelVue HyperCaster

®

 Broadcast Servers

Turn the page for additional steps. 

Ethernet [0]

Ethernet [1]

Screw in inner rail 

to the server

QSG_HC_10_17_V4

1

B100 models do not need rails. Bolt the ears to your rack. B1000 models need rails as shown. 

See the hardware manual that came with your appliance for detailed instructions. 
Quick Overview:

• Remove the inner rails from the outer rails. These will need to be permanently attached to the  

   sides of the server. The inner rail sections will slide out partially, exposing small plastic levers 

   that need to be depressed in order to fully disengage  the inner rails.

• Attach the outer rails to the front of the rack.

• Extend the sliding portion of the outer rails from the rack.

• Align the inner rails of your appliance with outer rails of the rack. 

• Slide your appliance into the rack until the rails click into place.
Your appliance includes rails for a standard 19” wide, 32” deep rack. If you are unable to use rails, 

TelVue

®

 suggests using rack shelves.

Install your HyperCaster in a Rack

2

Depending on your model, some TelVue appliances include multiple power supplies. You should plug 

in all power supplies for proper redundant operation.
TelVue recommends the use of an Uninterruptible Power Supply (UPS).
Refer to included server hardware manual for safety and environmental information.

Plug in Power and Turn On Unit

3

There are three methods to set the IP address for your appliance so you can add it to your 

network. Each involves making initial settings to the appliance, then logging into the web-based 

user interface to complete the setup. Note that out of the box, eth0 is set to DHCP, and eth1 is 

set to static IP 192.168.0.240/24 (255.255.255.0). Generally, eth0 should be used for 

control, and eth1 for video. Some models have additional eth2 and eth3 options, for either fiber 

or copper connections.

Method 1: LCD to Configure Networking

•  Press Down and Enter on the LCD to access the menu.

• The up and down arrows can be used to select which device to configure. Once the 

appropriate device has been found, press Enter to continue with the configuration process.

•  Select Yes by using the up and down arrows at the DHCP menu to configure the selected 

ethernet device automatically.

•  To specify the IP address statically, select No at the DHCP menu and press Enter. Then use 

the left and right arrows to select the part of the IP address to modify. Use the up and down 

arrows to adjust its value. An underscore will appear below the part of the IP address that is 

being modified.

•  Once a valid IP address has been entered, press Enter to accept.

•  Configure the subnet mask and default gateway using the above instructions. Press Enter 

after each address has been configured. 

Method 2: Console Login to Configure Networking

You can access and set the basic networking parameters of your TelVue HyperCaster server by 

connecting a keyboard and monitor to the server. All other interactions with the server must be 

done through the web interface after the server is integrated into your network.

•  Attach a monitor and keyboard to the server.

•  Login with username “config” and password “config.”

•  Choose option 3 to Configure Networking and set your IP address.

•  Reboot using option 6.

Method 3: Web Login to Configure Networking

Connect a network cable to eth1 and login to the web interface using the default IP: 

192.168.0.240.  The IP configurations can be found in the Config Tab under Server --> 

Network.  At the login screen enter psgadmin for both username and password.

Add the HyperCaster to Your Network

DHCP – Dynamic Host Configuration Protocol - 

Your appliance 

will acquire an IP address from a DHCP server. This isn’t ideal for 

an appliance like your TelVue

®

 broadcast server because your 

server may be assigned a new IP address unexpectedly, and it 

can be hard to determine what its current IP address is.

Static IP - 

You set an IP address during configuration and the 

appliance always uses that IP address. This is the preferred 

method because you always know what the IP address is. You 

will need an available IP address on your network, outside the 

DHCP range. Contact your IT department to get one. 

DHCP Reservation - 

The reservation tells your DHCP server to 

give your appliance the same IP address. This lets you use the 

simpler DHCP setup for your appliance, while still letting it use 

the same IP address. Refer to your DHCP server’s documentation 

to set up a reservation.

IP ADDRESS ASSIGNMENT

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TM

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800.885.8886

Email: [email protected]
Support Portal: Http://www.TelVue.com/support

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