TELUS
PureFibre Internet
Installation Guide
© 2020 TELUS. 07/20 2400155
Page 1: ...TELUS PureFibre Internet Installation Guide 2020 TELUS 07 20 2400155...
Page 2: ...are replacing existing equipment as part of a repair locate your existing modem and take a picture of the back of the device noting which cables are connected to LAN and COAX ports so you can reconnec...
Page 3: ...Fibre Terminal Front view Back view Step 1 Locate and identify the Fibre Terminal Locate the Fibre Terminal in your home The Fibre Terminal is generally located in one of the following places Where f...
Page 4: ...green please call TELUS for help Make sure the Fibre Terminal is powered on and connected to fibre There should be a fibre line coming in If there is no fibre line coming in please call TELUS for hel...
Page 5: ...ion so it does not overheat Reconnecting Cables If you were replacing an existing modem now reconnect any cables that were connected to the LAN or COAX ports on the old device to the same ports on the...
Page 6: ...Hub and skip the rest of Step 3 3b 3a 3c i ii iii iv On your mobile device find the Settings menu Select Wi Fi settings and ensure that Wi Fi is toggled On Choose the Wi Fi Network Name found on the...
Page 7: ...rk Name and Password to the same as your previous Wi Fi all your devices automatically reconnect If you have Optik TV check each TV to see if you have a live stream For each TV that is not working unp...
Page 8: ...ash Firmware updating Flash No Power or LED brightness is set to be off Off Wi Fi Light Behaviour Colour Status Both 2 4Ghz and 5GHz radios are on Solid Either 2 4Ghz radio or 5GHz radio s are on Soli...
