background image

 

Page 1 of 34 

TELSTRA MF823     

 

4G USB DATA MODEM - USER 

MANUAL 

 

 

 

    Copyright © 2013. All rights reserved. 

No part of this publication may be excerpted, reproduced, translated or 
utilized in any form or by any means, electronic or mechanical, 
including photocopying and microfilm, without the prior written 
permission of ZTE Corporation. 
 
The manual is published by ZTE Corporation. We reserve the right to 
make modifications on errors or update specifications without prior 
notice. 
 
Version 2.6      August 2013 

Summary of Contents for MF823

Page 1: ...roduced translated or utilized in any form or by any means electronic or mechanical including photocopying and microfilm without the prior written permission of ZTE Corporation The manual is published by ZTE Corporation We reserve the right to make modifications on errors or update specifications without prior notice Version 2 6 August 2013 ...

Page 2: ...e CPU 1GHz Pentium or above Hard Disk At least 50MB free space RAM 512M or above Display 800 x 600 minimum You need to have Administrator rights to install and run the software We suggest you switch off your anti virus software before installing the USB modem In some cases protection software can prevent automatic installation It is possible to start the installation process manually by clicking t...

Page 3: ...Page 3 of 34 GET TO KNOW YOUR USB MODEM ...

Page 4: ...to access the USIM and memory card slots 2 Insert your USIM card carefully as shown Your modem requires a standard size USIM card 2FF 3 If you want to add a memory card you can do it now Your USB modem supports up to 32GB microSD HC memory 4 Replace the top cover ...

Page 5: ... plastic SIM card holder It has a record of your PIN number which you should keep handy INSERT THE MODEM INTO YOUR COMPUTER The installation software is pre loaded onto your USB modem Simply insert the modem into your computer and follow the instructions on screen You ll be up and connected in about 2 minutes 1 Click on Open folder 2 Double click Autorun exe ...

Page 6: ...Page 6 of 34 ...

Page 7: ...Page 7 of 34 3 The installation will create a short cut on your desktop and open your browser at the modem homepage ...

Page 8: ...e The modem will automatically open your browser and connect to the internet each time you insert the device To change this behaviour first press the Disconnect button then go to Settings Dial up settings and set WAN Connection Mode to Manual ...

Page 9: ...blinking Active data transfer on the LTE networ Blue solid Registered on the 2G 3G network Blue blinking Active data transfer on 2G 3G networ STATUS ICONS WEB INTERFACE Icon Status No USIM PIN locked PUK locked or alternate carrier USIM USIM card is inserted No Network signal Network signal level indicator Internet is disconnected Internet is connected ...

Page 10: ... program listing under Start Programs If you have problems with the installation please contact your supplier or see our website zte com au for more assistance and FAQ s or call our hotline on 1300 789 475 ZTE Support hotline is available during normal business hours AEST 9am to 5pm If you can t connect to the internet check your SIM card is inserted correctly contact your service provider and che...

Page 11: ...34 Windows users Start TELSTRA PRE PAID 4G USB Uninstall MAC Users Double click the Telstra Modem CDROM on the desktop to install the modem To uninstall go to Applications and run Uninstall TELSTRA PRE PAID 4G USB ...

Page 12: ...Page 12 of 34 WEB INTERFACE GUIDE Settings WAN Connection Mode The default connection setting will automatically connect to the network The setting is greyed out if you are connected ...

Page 13: ... 13 of 34 Press the Disconnect button to change this setting and to enable International Roaming if required If you make any changes press Apply to save the change Press the Help icon to get in context tips ...

Page 14: ...set to Automatic Press the Disconnect button to change this setting if required If you make any changes press Apply to save the change Press the Help icon to get in context tips Normally there is no need to change these settings unless you change service provider ...

Page 15: ...ge 15 of 34 The modem is locked to Telstra If you use a SIM card from another provider you may not be able to connect to the network Consult Telstra to obtain the unlock code for your device Settings APN ...

Page 16: ...ress the Profile drop down box Select the new APN profile Click on Set as default to set the new APN as your preferred setting Press the Help icon to get in context tips Normally there is no need to change these settings unless you change service provider The modem is locked to Telstra If you use a SIM card from another provider you may not be able to connect to the network Consult your new carrie...

Page 17: ...ent Press the Disconnect button on the modem home page to change the PIN settings if required Enter your current PIN code to change or disable the PIN If you make any changes press Apply to save the change If you enter the incorrect PIN code three times in ...

Page 18: ...Page 18 of 34 succession you will lock your USIM card Contact your service provider to obtain your PUK code Settings Device settings Software update Press Check Now to check for updates for your device ...

Page 19: ... the device will search and list applicable matches Click in the bottom box to type your message Press the Send button when done Threaded messages messages sent and received to the same Contact are displayed in the main panel View SMS SMS Settings to enable delivery reports and to check the SMS centre number read from your SIM card ...

Page 20: ...he device but you can also copy and save on your device Select the Contact to view more details click Edit to make any changes then select the Save location as Device Contacts stored on the device can include additional fields Select New to create a new contact and choose the save location as Device or SIM card ...

Page 21: ...Page 21 of 34 Information tab to view Device Information View the device IMEI number Signal strength and other details ...

Page 22: ... your data usage on the Record tab Data usage is approximate and your carrier may charge you different data block sizes so their records and charges are likely to be different Typical carrier data is charged in 1MB blocks Contact your carrier for more details ...

Page 23: ...and dual antennas will provide better signal strength and higher data rates Only use the correct antenna with the TS9 termination suitable for ZTE data products Insert and remove the connections carefully Do not pull on the cable to remove the connection The antenna ports are delicate and need to be treated with care Physical damage to the antenna port will render your device unusable and is not c...

Page 24: ...t help Go to zte com au for FAQ s product and warranty support microSD MEMORY CARD If you use a microSD memory card in your modem your computer will display a removable disk drive You can use the modem as an external drive to store and transfer files microSD cards supported to 2GB are FAT 16 format microSDHC cards supported to 32GB are FAT 32 format If using a memory card use the Safe Removal of H...

Page 25: ...blem Possible Causes Suggested Solution The user interface doesn t start after the modem is plugged in PC configuration is not correct No autorun Start the program manually by going Start Program Files or use the shortcut on the desktop The modem has no signal SIM Card is locked You have no network coverage Try moving location until you get good reception Try the USB extender cable to move the mod...

Page 26: ... PIN or PUK number Contact your service provider to obtain the PIN or PUK key Data connection failed You have no network coverage Try moving location until you get good reception The modem cannot connect to the internet when overseas You don t have international roaming enabled on your plan Consult your service provider before you go overseas to enable roaming ...

Page 27: ...e to electromagnetic interference The modem is a transmitting device and may cause interference to sensitive electronic equipment such as audio systems vehicle systems and medical equipment Please consult the manufacturer of the other device before using the modem Operating of laptop or desktop PCs with the modem may interfere with medical devices like hearing aids and pacemakers Please keep the m...

Page 28: ... performance and reduce the signal quality Store the modem out of the reach of children The modem may cause injury or get damaged The modem contains sensitive electronic circuitry Do not expose the modem to any liquids high temperatures or shock Only use original accessories or accessories that are authorised by the manufacturer Using unauthorised accessories may affect your modem s performance or...

Page 29: ... handle the modem with care Be careful not to drop or bend the modem There are no user serviceable parts inside the modem Unauthorised dismantling or repair will void the warranty Take care when connecting and removing an external antenna The correct adaptor TS9 must be used and the ports are delicate and must be handled with care Do not pull or tug on the antenna leads and take care not to trip o...

Page 30: ... RADIO FREQUENCY ENERGY The USB modem is a low power radio transmitter and receiver When switched on it intermittently transmits radio frequency RF energy radio waves The transmit power level is optimized for best performance and automatically reduces when there is good quality reception Maximum power is only used at the edge of network coverage so under most circumstances the power output is very...

Page 31: ...this manual and in combination with our accessories conform with the essential requirements of The Radio Communications Standard Electromagnetic Radiation Human Exposure 2003 and the Australian Communications and Media Authority Section 376 of the Telecommunications Act 1997 when used at a distance of not less than 5mm from the body The worst case SAR result is 1 45W Kg N14945 ...

Page 32: ... protection requirements of Directives on Radio and Telecommunication Terminal Equipment Directive 1999 5 EC Restriction of the Certain Hazardous Substances in electrical and electronic equipment Directive 2011 65 EU Eco design Requirements for Energy Related Products Directive 2009 125 EC and their amendments EC DECLARATION OF CONFORMITY ...

Page 33: ...p to 100Mb s LTE upload speeds up to 50Mb s HSPA Downlink up to 42Mb s HSDPA Mode up to 21 6Mb s HSUPA Mode up to 5 76Mb s Voltage 5V Current Resting 100mA rms Max 500mA rms Operating systems Windows 8 7 XP SP3 Vista MAC OS X 10 5 and above Memory card Up to 32GB microSDHC Antenna ports Dual TS9 connectors Temperature 5ºC to 45ºC Download upload speeds will vary due to distance from the cell local...

Page 34: ...Page 34 of 34 conditions user numbers file source hardware software and other factors ...

Reviews: