Telstra Argent User Manual Download

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Argent Terminal Adaptor - User Guide

Version 1.1

Telstra Corporation Limited

Page 1/29

ACN 051 775 556

Version 1.3

Summary of Contents for Argent

Page 1: ...Argent Terminal Adaptor User Guide Version 1 1 Telstra Corporation Limited Page 1 29 ACN 051 775 556 Version 1 3 ...

Page 2: ...ww braintree com au This work is copyright All rights reserved Other than for purposes and subject to conditions prescribed under the Copyright Act no part of it may in any form or by any means electronics mechanical photocopying microcopying scanning recording or otherwise be reproduced stored in a retrieval system or transmitted without prior permission from Telstra Corporation Limited and Brain...

Page 3: ... Observe for Failure to Connect 11 3 6 12 Observe that the ATA is ready and record the service details 12 3 6 13 Replace the ATA if Faulty on Arrival 12 3 6 14 Point to Point Protocol PPP Installation 13 3 6 15 Installing Dial Up Network 15 3 6 16 Configuring Dial Up Networking DUN 16 3 6 17 V 120 Setup 17 3 6 18 Connect the EFTPOS terminal 17 3 6 19 End to end test 17 3 7 ATA Maintenance 18 3 7 1...

Page 4: ...EPHONE SUPPLEMENTARY FEATURES 23 5 1 Introduction 23 5 1 1 Abbreviations used in the POTS feature descriptions 24 5 2 Telephone Port POTS Features 25 5 2 1 Call Waiting CW 25 5 2 2 Malicious Call Identification MCID MCT 25 5 2 3 Calling Line Identification Restriction CLIR or Call Blocking 25 5 2 4 Call Line Presentation CLIP 26 5 2 5 Call Forward 27 5 2 6 Multiple Subscriber Number MSN 27 6 SPECI...

Page 5: ...ent network The ATA continues to improve and the latest user guide and installation software can be downloaded from Braintree s Internet Address at www braintree com au 2 SCOPE The instructions in this document should be followed when installing the Argent Terminal Adaptor IMPORTANT NOTE 1 You must ensure that OnRamp 2 D Channel service has been installed tested and is operational prior to attempt...

Page 6: ...e Fee For Service NMS Network Management System POTS Plain Old Telephone Service PPP Point to Point Protocol TEI Terminal Endpoint Identifier 3 3 Package Contents The ATA package Telstra Material Number 577 00116 ATA unit Power plugpack Mounting template Two 2 screws Category 5 cable fitted with one standard and one keyed RJ45 connector User Guide this document Warranty card Table 1 ATA Package Co...

Page 7: ... and one ISDN port RJ45 keyed connector Figure 1 ATA Back Panel The function for each of the ports is listed below Port Functions EFTPOS Modem port Connects to modem enabled EFTPOS Terminal V 24 Serial port RS232 PPP access to Internet from Windows Unix Mac V 120 for Asynchronous data for Cash Registers Terminals EFTPOS synchronous access like the Modem Port POTS phone port Analogue telephone conn...

Page 8: ... by the Argent Network Management System NMS Table 4 provides a list of fault codes displayed when a fault occurs Display Interpretation Building Bars Program decompressing into memory Steady 1 Power on test executing Dot will pulse on off Steady 2 D channel interface active for EFTPOS Steady 3 Pre Configuration in progress learning identity Steady 4 Remote management in progress configuration Ste...

Page 9: ...igit number of the OnRamp 2 service TEI number S Bus D channel address for the ATA Factory default OnRamp 2 is 63 Microlink requires 1 See section 3 6 6 Whether this is a migration from Transend to Argent service The steps following can then be followed 3 6 1 Prepare position The ATA can be installed either horizontally or vertically Make sure that it is close to the OnRamp 2 NT1 2 metres and a 24...

Page 10: ... the number can be changed Then an L is displayed followed by the least significant digit LSD with no decimal point for the next three seconds If the TEI number needs to be changed use the RST button to step through the numbers to set the required MSD while the MSD is displayed Similarly step through the numbers for the LSD until the required number is selected The ATA will then flash the new TEI ...

Page 11: ...eps when the ATA makes a call to the NMS to get its configuration the ATA may show a flashing 8 NMS has no configuration to download or flashing 9 NMS main configuration failure on the Seven Segment Display This error condition indicates that the configuration files for this specific ATA are not available This is probably due to the provisioning cycle not being completed for the software component...

Page 12: ...l is not yet connected the final display will be a flashing 3 No carrier from EFTPOS modem After observing this write the following information onto the sticker at the bottom of the unit Argent EFTPOS service FNN FNN FxxxxxxxxxxY Argent Dedicated Service FxxxxxxxxxxT Argent Test Service where xxxxxxxxxx is the 10 digit number of the OnRamp 2 service TEI xx ATA Fault Reporting Number Service Provid...

Page 13: ... use PPP set up your computer as you would for connecting a standard modem with no parity 8 data bits and one stop bit ie N 8 1 The Argent Terminal adaptor connects to a terminal or computer with a standard modem cable Plug the D25 male connector into the V 24 RS232 Serial port on the ATA using a standard straight through modem cable Connecting communications equipment like a modem or router to th...

Page 14: ...tion Limited Page 14 29 ACN 051 775 556 5 Click on Add 6 Tick Don t detect my modem I will select from list 7 Click on Next 8 Select Standard Modem Types Standard 33600 bps Modem 9 Click on Next 10 Select the Communications port to which the ATA Modem is attached ...

Page 15: ...inish 12 Click on Properties 13 Set Maximum speed to 115200 14 Click on Close Your ATA Modem is now installed 3 6 15 Installing Dial Up Network To Install Dial Up Networking DUN and TCP IP please refer to your Microsoft Installation Guide or your Internet Service Provider ISP for the latest configuration information ...

Page 16: ...556 3 6 16 Configuring Dial Up Networking DUN 1 Open My Computer from your Desktop 2 Open Dial Up Networking 3 Double click on Make New Connection 4 Type in the name of your ISP 5 Select a device Standard 33600 bps Modem 6 Click Next 7 Type in the area code and telephone number of ISP dial up number ...

Page 17: ...f data bits parity speed and stop bits Currently the most popular setting for asynchronous serial connections are no parity 8 data bits and one stop bit ie N 8 1 To set up V 120 use a Terminal Communications program e g Microsoft Hyperterminal and connect to the V 24 Port of the ATA Use the following command to change to V 120 ATS71 2 Any AT command will cause the ATA to autobaud changing the spee...

Page 18: ...ice perform a cold reboot To do this turn off the power supply then press and hold the RST button at the back of the ATA and turn power back on Check the display orientation and that the correct TEI is displayed The configuration info and if necessary the software will reload into the ATA as in the activation instructions Display orientation and the TEI number will be preserved during the cold reb...

Page 19: ...roken connection cable or a faulty power plugpack the customer is required to replace them with the Telstra approved components refer to section 3 3 Refer to the warranty card for details on the Warranty Conditions The general warranty procedures are described in the sections below 3 8 1 ATA faulty on arrival If the ATA is found to be faulty on installation it is your responsibility to return the ...

Page 20: ...Page 20 29 ACN 051 775 556 3 8 4 ATA out of Warranty with Telstra Service Assurance If an ATA which is out of warranty is found to be faulty and you have a Service Assurance contract Telstra will replace the complete ATA package free of charge if it cannot be repaired on site ...

Page 21: ...ult follows the state of carrier on the remote host system Is raised after connection AT C2 carrier drops temporarily after a disconnect but remains on at all other times D Dial a remote device eg ATD6173344 5566 Allows characters T P 0 9 space ATDT number ATDP number ATD number D Data Terminal Ready DTR Control AT D0 Ignore DTR from the Terminal AT D1 ATA will enter command state whenever DTR goe...

Page 22: ...ause a hang up Idle Timeout can be set in minutes with valid values of 0 to 255 V Result code format ATV0 All results returned in short form ATV1 default results returned in long form V ATA version number can only be read AT V displays the version number of the software in the ATA V Display current configuration Shows all the current parameters W Save current configuration AT W This will store the...

Page 23: ...TELEPHONE SUPPLEMENTARY FEATURES 5 1 Introduction Supplementary services for ISDN control the switching of calls and how you manage calls Forwarding an incoming call to another phone number is one example of controlling calls through the features of the POTS Plain Old Telephone System on the ATA interacting with the OnRamp 2 service for voice calls You require an analogue tone phone connected to t...

Page 24: ...75 556 5 1 1 Abbreviations used in the POTS feature descriptions Square brackets indicate that the enclosed item is optional DN Destination number DT Dial Tone OH Off Hook RH Replace Handset when condition detected by ATA RR Recall signal from telephone RSP Network Responds with confirmation tone ...

Page 25: ...t the network to trace malicious calls on a call by call basis a To set Malicious Call Trace during the call RR DT 39 RH b To set Malicious Call Trace up to 60 seconds after the caller has released the port RR DT 39 RH 5 2 3 Calling Line Identification Restriction CLIR or Call Blocking Calling Line Identification Restriction also called Call Blocking is a service offered to the calling party to pr...

Page 26: ...nected OH DT 8 1 RH b Disable CLIR for the port to which the handset is connected OH DT 8 0 RH c Check if CLIR is enabled or disabled double tone indicates that CLIR is enabled triple tone indicates that CLIR is disabled OH DT 8 RH 5 2 4 Call Line Presentation CLIP When CLIR is not in effect the incoming call s telephone number is stored in register S65 for Voice telephone calls and S67 for Data c...

Page 27: ...umber OFF OH 24 RH c To check if Call Forward Variable Number is ON or OFF OH 24 RSP RH 5 2 5 3 Call Forward No Answer Call Forward No Answer or Call Forward No Reply CFNR will direct a phone calls to another phone when the call rings unanswered a To turn Call Forward No Answer Variable Number ON OH 61 DN RH b To turn Call Forward No Answer Variable Number OFF OH 61 RH c To check if Call Forward V...

Page 28: ...o this number would usually appear separately on the same bill The telephone number used must be stored in the ATA and selected using an abbreviated dialling sequence at the time of dialling This facility could be used to distinguish between business and home calls Equipment with Call Line Identification CLI capabilities will only see the primary phone number The exchange will only pass on the pri...

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