ONT180C Installation and Turnup Guide
Page 33 of 38
1.5. Contact Us
Tellabs Technical Assistance Center
Tellabs TAC is available 24X7X365. Our team is comprised of Support Engineers with
years of telecommunications and networking experience, holding a variety of
networking certifications in addition to the Tellabs Certification for the product(s) they
support.
Contacting TAC
Submit your TAC ticket
or
·
North America Toll Free:
+1 800 690 2324, option 1
·
International:
+1 630 798 9900, option 1
·
France:
01 85 64 04 05, option 1
Tellabs Warranty & Repair Center
The Tellabs Repair Center is staffed Monday-Friday 6:00 AM-4:00 PM CT, excluding
Tellabs company holidays. If you have a technical or hardware emergency after hours,
please contact the Tellabs
.
Contacting Repair
Contact the Repair Center To:
·
Check product warranty eligibility
·
File a warranty claim for defective material
·
Check shipping or repair status
·
Utilize repair or advance replacement services covered by your Tellabs Support Agreement
Submit your request via e-mail to
or
