Section 7 - Troubleshooting continued
Problem
Possible Cause
Solution
When the XO-AP power switch was
turned on nothing happens. The power
light does not light.
•
Internal battery is completely
exhausted.
•
Plug the AC power plug into the
XO-AP. Allow the unit at least 5
minutes for the internal battery to
receive an initial charge. Then turn the
unit on and run it off AC power.
When the XO-AP power switch was
turned on, the unit's power light came
on but the system never booted-up after
25 seconds
•
Internal battery is nearly exhausted.
•
On boot, an error was encountered and
the unit could not finish boot-up
•
Charge the battery or run off external
AC power.
•
Power down the XO-AP, wait two
seconds, then power-up again.
Can't change the RF channel the XO-AP
is on.
•
The base station may be set to channel
lock. This is indicated by a solid decimal
point in the bottom right of the display.
•
Hold the <SELECT> button down for
about 10 seconds. This unlocks the RF
channel lock button. A user could also
reboot the XO-AP, but the beltpacks
would need to be turned off until the
XO-AP finished booting, then turned
on.
When the XO-1 beltpack power was
turned on, the unit's power light came
up, but the "O" button light never came
up and communication never started.
•
Internal battery is nearly exhausted.
•
On boot, an error was encountered and
the unit could not finish boot-up
•
Charge the battery.
•
Power down the XO-1, wait two
seconds, then power-up again.
Headphone audio from another
beltpack(s) is loud and distorted.
•
Microphone gain on the other
beltpack(s) is set to high.
•
Press and hold the <TALK> button
and"O" button until the voice prompt
indicates "MIC ADJUST" on the
offending beltpack. While holding the
<TALK> button, press and hold the
"O" button to lower microphone gain.
The factory setting is at the voice
prompt "four" level.
Headphone audio from another
beltpack(s) is too low.
•
The headset's microphone on the other
beltpack(s) is too far from the user's
mouth.
•
Microphone gain on the other
beltpack(s) is set too low.
•
Adjust the headset's microphone on the
suspected beltpack so it is one index
finger width straight out from the
user's mouth.
•
Press and hold the <TALK> button
and "O" button until the voice prompt
indicates "MIC ADJUST" on the
suspected beltpack. While holding the
<TALK> button, press and hold the
"X" button to raise the microphone
gain. The factory setting is at the voice
prompt "four" level.
7-2
