PLIXUS GATEWAY DISPLAY AND
TROUBLESHOOTING
Here-above are the messages that can be displayed on the screen of the Plixus Gateway:
Displayed message
Meaning
The connection between the Plixus Gateway and the
Central Unit is functional.
When the connection with the Central Unit is functional, extra
information is also displayed on the screen (state of the connection,
information about the WAN and the Central Unit):
White screen
The Plixus Gateway is not configured with the IP address of the Central
Unit. There is no connection between the gateway and the Central Unit.
Refer to the
chapter and verify that all devices are properly
connected.
The Plixus Gateway cannot connect to the Central Unit.
Refer to the
Before Installing Plixus Gateway
chapter to make sure the
Gateway has been configured based on the information you sent to
Televic Conference. Verify that Central Unit has the correct IP address
(same as the one used to onboard the Gateway)
Refer to the
chapter and verify that all devices are properly
connected and that the network configuration is correct: the Gateway
should be able to reach the Central Unit.
The Central Unit is not compatible with the Plixus Gateway.
The gateway can be connected to either Plixus AE-R, Confidea WAP G4
or Plixus MME.
PLIXUS GATEWAY DISPLAY AND TROUBLESHOOTING
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