Teledyne FLIR Detection
1024 South Innovation Way
Stillwater OK, 74075
405-372-9535
MUVE C360 Frequently Asked Questions (FAQ)
1. Which unmanned platforms is the MUVE C360 compatible with?
Teledyne FLIR R70 SkyRanger,
DJI M210 V2
DJI M300
Boston Dynamics SPOT
Additional platform integration is in progress.
2. Can the VueLink 2.0 App be operated on multiple DJI flight controllers at once?
Yes, or one controller can operate using the VueLink App while the second uses the DJI Pilot App. Ensure the
remote running VueLink is on DJI Channel A, not Channel B. This is setup in the DJI Pilot App for each remote.
3. What if my C360 sensor won’t connect or show up in the VueLink App?
1. Ensure all steps in the Quick Start and User Guides have been followed in the proper order.
2. Verify the most recent version of the VueLink App is installed. DJI releases frequent updates that
sometimes require updates to the VueLink App.
3. For the initial power up of a C360 on a specific DJI drone, ensure DJI Remote has Wi-Fi internet access.
The drone has to ‘register’ the payload the first time it encounters a payload. This can take up to ½ hour
or more depending on internet speed and can be blocked by firewalls in some instances. Please be
patient and give this some time when all other steps have been properly followed. This is for the first-time
power up only, and not required for subsequent missions.
4. Double check internet access by opening the Lightning web browser app on the DJI M300 remote. Try to
search for anything on google as some pages are stored in local cache memory and make it appear you
have internet access. If searching is not possible and a ‘page not found’ error occurs, the remote does
not have internet access and cannot ‘register’ the payload. This will result in the VueLink App not
functioning correctly.
5. If the C360 was working previously but subsequently does not, ensure you have internet access. If the
remote cache memory is cleared for any reason, internet access will once again be required to make
proper connections between the remote and drone/C360.
4. Are sensors user replaceable?
Yes, but the sensor set is fixed to the 8 currently shipped with the unit, and all 8 must be installed in the system
for proper operation
5. Is flight time impacted, by using the MUVE C360 payload?
Slightly, due to weight. Flight time is approximately 45-60 minutes on the M300. The C360 may also be used as a
stationary monitor while installed on the drone. The C360 can operate in this manner for extended periods, as it
draws negligible power.
