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CONNECTING THE DIAMOND

Included with the Diamond are (one each):

• Base unit

• Coiled handset cord

• User guide

• Handset

• Clear plastic overlay

• Line cord

Contact your supplier or Teledex for information on ordering

custom designed and printed faceplates to enhance the look of your

Teledex Diamond telephone.

1) Located on the left side of the Diamond is a modular jack

labeled

TO HANDSET.

Insert one end of the coiled handset cord

into this jack. (Until you hear a click).

2) Insert the other end of the coiled handset cord into the handset.

3) Turn the telephone so the back panel is facing you. Insert either

end of the line cord into the jack on the back of the telephone

this jack is labeled

TO TEL.

4) Insert the other end of the line cord into a telephone wall outlet

jack.

5) Once your telephone is connected, place the paper faceplate over

the keys. The plastic overlay slips into place by hooking the tabs

on the overlay into the recessed slots located on both sides. The

overlay is easiest to insert when; the left or right side tabs are

inserted first, and the middle part of the overlay is slightly bowed

to allow for insertion of the other tabs.

RECEIVING A CALL 

1) Lift the handset to answer incoming call.

2) To end the call, hang up by replacing the handset.

PLACING A CALL 

1) Lift the handset.

2) Listen for dial tone, then dial desired number.

3) To end the call, hang up by replacing the handset.

MESSAGE WAITING LIGHT

The raised red lens is a Message Waiting light. Some telephone

systems permit an operator or message center to turn on the red

Message Waiting light to alert you that you have a message

waiting. Additionally, the Message Waiting light will act as a

visual ring indicator, flashing when the telephone is ringing.

USING THE DATA PORT

The DATA PORT is a modular jack, located on the right side of the

telephone, labeled 

DATA

. You can connect a fax machine, modem,

answering machine, and other devices to the telephone line through

the DATA port.

To use the DATA PORT:

Insert the modular line cord from your fax machine, modem, etc.,

into the jack labeled 

DATA

.

ADJUSTING THE RING VOLUME

The Diamond has two ring volume settings. 

To change the ring volume: 

Locate the adjustment control on the back of the telephone labeled

RINGER LOW/HI

. Slide the switch to the desired LOW or HI ring

volume.

HANDSET VOLUME KEY

The handset has three volume levels. When the handset is first lifted,

the handset volume is normal. 

To change the HANDSET VOLUME:

Locate the 

HANDSET VOLUME 

key to the right of the keypad. Press

the key once and the volume level will increase one level (to medium

volume). Press the key once more and the volume level will increase

an additional level (to high volume).

To return the handset volume back to normal, press the handset vol-

ume key again.

RMA PROCEDURES

The following procedure should be followed with all Teledex 

telephone products prior to sending the telephone to the factory 

for repair.

1) Please perform the tests listed below:

a.  Test the telephone on a different telephone jack.

b.  Test telephone with a different line cord.

c.  Test with a different handset cord (coiled cord).

d.  For two line products, please ensure that one of the line 

buttons is pressed (if both line buttons are in the UP position,

the telephone will not operate).

2) If the steps listed above do not provide a remedy for the suspect

telephone, please place a tag on the individual telephone 

describing the defect. Next, call the Teledex Repair Department

at 

1 (800) 875-8539

for an RMA number. You must have an

RMA number to return products to Teledex.

3) Kindly note: An RMA number is unique to each return

shipment. Do not duplicate this number on any future shipments.

SHIPPING INSTRUCTIONS:

Please print the RMA number clearly on the outside of your shipping

carton(s). Please ship to the following address:

Teledex LLC / RMA#___________

6311 San Ignacio Avenue

San Jose, CA 95119

FREIGHT CHARGES:

The Customer is responsible for shipping products for repair to

Teledex. After repair, Teledex will return telephone products to the

Customer freight prepaid in the same manner in which is was sent

(i.e. Freight sent to Teledex UPS Blue, will be returned via 2 day ship-

ping).

**Please note: When telephones are returned for repair due to misuse

(i.e. liquid spills, abuse, or Customer modification - warranty label

broken), the Customer will be charged the standard repair fee, regard-

less of warranty status.

CONVERTING FROM DESK TO WALL MOUNT

The Diamond telephone can be changed for wall mount applica-

tions. The conversion is easiest when the handset and line cords are

not connected.

1) Located on the front of the telephone above the speaker grill is

the wall/desk mount clip. Remove this clip by firmly pushing

upward (towards the hookswitch).

2) Rotate the clip a half turn (180 degrees) so that the side with the

protruding edge is towards the top. This edge will hold the

handset. (Closest to the hookswitch.)

3) Return the clip to its original location by pushing the clip dow

wards, until it stops (snaps into place).

4) Turn the Diamond over so that the back side is up, facing you

(A non abrasive surface is suggested to prevent scratching).

5) Locate and remove the mounting bracket, firmly push back and

pull up to remove two of the four retaining tabs.

6) Rotate the mounting bracket a half turn (180 degrees) so that

the mounting eyelet is facing in the same direction as the other

mounting eyelet located on the telephone.

DIAMOND

GUESTROOM TELEPHONE

USERS GUIDE

Back View — mounting
bracket is shown in the

Desk Mount

Configuration

Removable mounting bracket,
turned 180 degrees (for 

Wall

Mount

installation)

Back View — Mounting
bracket shown is in the

Wall Mount

Configuration

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