Telecom Behnke 5 Series, Instructions Manual, Page: 60 / 104

GB
60 www.behnke-online.com
Instructions series 5
GB
Trouble-shooting
6.
trouble-shooting
Problem Cause Action
Device hangs up
immediately after
pressing a button
and produces an
error tone.
No telephone no. was assigned to
this direct call button.
Assign a telephone no. via configu-
ration steps 21 or 22 respectively.
Device does not
react upon pressing
a button.
1) Input delay is set to too high a
value.
2) Button broken
1) Change the setting for the input
delay via configuration step 04
2) Change the button
Relay cannot be
activated
1) Wrong relay operations mode
2) The telephone used for remote
configuration does not send
DTMF dialling tones.
1) Via configuration step 08, you
may choose the relay operations
mode. To use the relay for open-
ing the door, choose a suitable
operations mode, e.g. operations
mode 4.
2) You need a telephone with DTMF
dialling (= a telephone that can
send DTMF dialling tones) for re-
mote configuration. Certain net-
work telephones require pressing
a button or entering an activation
code to send DTMF dialling
tones. For further information,
please contact your telephone
system administrator.
Relay is enabled for
too short / too long a
period of time
Activation interval is set to a value
too small / too high
Via configuration step 09 you may
change the activation interval for
the relay. Choose an appropriate
amount of time in seconds.