Fall Alarm Plan - User Guide
Please read and keep these instructions for future use
0800 180 85 40
[email protected]
Page 1: ...Fall Alarm Plan User Guide Please read and keep these instructions for future use 0800 180 85 40 support telecare24 co uk ...
Page 2: ...tems that can be connected to a single telephone line A REN of 4 is the maximum allowed on a standard UK telephone line The Novo has a REN of 1 If the REN total of all equipment connected to a telephone line exceeds 4 the equipment maynot operate correctly With different types of equipmentthere is no guarantee of correctoperation even if the REN is less than 4 Typically 1 or 2 standard telephones ...
Page 3: ...What s in the box In the box you ll find a Novo base unit a fall sensor power lead a telephone lead and an adaptor cable Novo Base Unit Vibby Fall Sensor Adaptor cable Power supply Telecom lead ...
Page 4: ...n the alarm is activated you can speak to our control centre using the microphone and loudspeaker on the base unit Please note the fall sensor does not have a microphone we ll speak to you via the loudspeaker on your base unit Wearing your Vibby fall sensor You can wear your Vibby fall sensor either on the wrist or around the neck depending on your preference during purchasing If you ve chosen to ...
Page 5: ... will usually be table mounted within 3 metres of a mains supply and the master telephone socket If extension cables are used care should be taken to ensure that no one trips over the leads What if I m not near the base unit If we cannot reach you via the base unit we will call your landline once to ensure everything is okay If there is no response on the landline we will call keyholders or if the...
Page 6: ... and programming by pressing your fall sensor 1 2 3 5 4 Turn on the base unit by pressing the grey on off button for roughly 5 seconds underneath the unit Placing a test call 1 Press the red button on the base unit or press the fall sensor 2 The base unit will make a series of tones as the unit dials through to the monitoring centre It can take up to 40 seconds to connect 3 Moments later you ll be...
Page 7: ...ster telephone socket ADSL filter required if broadband is present If broadband is present an ADSL filter should be provided by your choosen provider If you have any connection issues or noise on the base unit audio then a poor quality filter may be the cause ...
Page 8: ... on the unit run through a cycle and then your alarm will be ready to use Only the red alarm button should be illuminated The base unit uses very little power we advise keeping it switched on at all times If it is necessary to switch the unit off follow these steps 1 At the back of the unit you will find a grey power button 2 Press the button for 3 second and release You will hear a beep and the b...
