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Standby time declines:
Signal at your location is weak so that the cell phone has to
search signal for a long time. When you don’t want to answer any
call, please power off for a time being. It is also possible that the
battery has been used for a long time and approaches its life-span.
In this case, please replace the battery.
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Cell phone fails to boot:
Check battery volume or charge the battery. Try to power on while
charging. If your cell phone is put off for a long time, the battery is
likely to discharge excessively. You cannot power on it in this case,
and the phone will give no response for quite a long time. The
phone cannot be powered on until battery is restored.
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Can not send short message:
Please check your service center number option to see if you
have set up service center number or if the number is correct.
Perhaps you have not open SMS service, or recipient of short
message is invalid, or network service operator of your region
does not support this service.
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Can not charge:
There are three possibilities: 1. Charger of your cell phone does
not work properly. You can contact nearest service provider or
dealer appointed by Novo; 2. Ambient temperature is not
appropriate. Please change charging environment; 3. Poor
contact. Please check plug of your charger.
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Can not add entries into phonebook:
Phonebook is full. Please delete some useless entries.