help window will be the text contained in the
CONSOLE.TEMPLATE
file. The text in the file can be modified or
completely replaced. If HTML tags are included, they are displayed only as the raw HTML tags and are not in-
terpreted in the window. The file is used in a text box in a web browser environment.
User Template Files
Console
Works
supports each User having information specific to the User, such as phone number, pager or
email information or any text desired to be placed in the text window, in a User specific file. Initially, the text
displayed in the help window will be the text contained in the
USER.TEMPLATE
file. The text in the file can be
modified or completely replaced. If HTML tags are included, they are displayed only as raw HTML tags and
are not interpreted in the window. The file is used in a text box in a web browser environment.
4-13. LOG Directory
By default, this directory contains files for each managed device. Each file contains time-stamped console
data for each day. Log files are created for each device and are named using the format:
DEVICE.
LOG_YYYY_MM_DD
. At one-hour intervals, Console
Works
will issue a "Timestamp" in these log files, indicating
that Console
Works
was actually running at that time.
For auditing purposes, there is a Console
Works
auditing log (called
ACCESS.LOG
) logging each access to the
server by whom and what they did or retrieved. By default, this log file is diabled. The Console
Works
adminis-
trator may enable this log file usually for diagnostic purposes.
ACCESS.LOG
is created if it does not exist and is
appended to each time the server is started.
A log file named
ConsoleWorks.log
, containing the output from the server process, is created each time the
server is run.
The combination of the
ConsoleWorks.log
file and the
ACCESS.LOG
file are sometimes required to be submit-
ted to TDi for problem resolution. The database may also need to be provided.
At this point installation is complete,
however, Console
Works
requires configuration.
Refer to the Console
Works
Administrator and User Guide for information on how to add, setup, and delete us-
ers, consoles, profiles, events and scans.
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