35
How can reception be
improved?
If the signal is weak, try another location to make or continue
with a call, e.g. when indoors move towards a window.
Reception is often poor in elevators, tunnels or underground
railways and car parks.
What is the SMS
service centre
number?
A number for the short message service usually stored on the
SIM card by the operator and should not need to be entered
or changed.
When do I start to incur
call charges?
Charges start when a call connects to a person or an
answering machine. There is no charge for writing or
receiving an SMS, only when sending an SMS, and none for
using phone features e.g. alarm clock.
Did I successfully send
my SMS?
If your SMS is in the SMS Outbox then it was OK, or you can
get confirmation after the SMS is delivered – contact your
operator for details.
Guarantee and Service Information
The B831
clam shell senior phone GSM is guaranteed for 12
months from the date of purchase on your sales receipt, but does
not cover any faults or defects caused by accidents, misuse, fair
wear and tear, neglect, lightning, tampering with the equipment, or
any attempt at adjustment or repair other than through approved
agents.
Please keep your sales (till) receipt (this is your guarantee).
You should also keep the original packing material.
In the unlikely event that you need to return your clam shell senior
phone to our Repair Centre while it is under guarantee, there may
be a handling charge.
1. Pack up all of the
clam shell senior phone, using the original
packing. Remember to include the power adaptor.
While the unit is under Guarantee
