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Trouble Shooting
There may be various reasons for the abnormal operation of the receiver.
Check the receiver according to the procedures shown below.
If the receiver does not work properly after checking it, please contact the dealer.
Don't open the receiver cover. It may cause a dangerous situation.
Symptom Cause
Remedy
LED on front
panel doesn't
turn ON
A/C power cord
DISCONNECTED.
Connect power cord properly into the power
socket.
No picture
or sound
Wrong connection of the
Audio/Video output to TV
input terminal.
Wrong connection of satellite
dish/antenna cable.
Satellite dish/antenna is
aimed a the wrong direction.
No signal or weak signal.
Wrong setting of channel
information in MENU screen.
Connect power cord properly into the power
socket.
Connect the dish/antenna cable correctly.
Check the cable connections, LNB and
other equipment connected between the
LNB and the receiver or adjust the
dish/antenna.
As above. Type the setting value correctly.
Black-and-white
screen or V-Hold
Your TV mode is different
from satellite broadcasting
mode.
Use TV of the same mode.
Use the NITSC/PAL converter connected to
a receiver and a TV.
Remote
controller
does not working
Batteries exhausted.
Fluorescent light interfering
with the remote controller.
Remote controller is
incorrectly aimed.
Remote type is not properly
selected.
Change the batteries.
Switch off the light.
Aim the remote control at the receiver.
Go to password and press 0000 then go to
the bottom of page and change the remote
type to type 1 or type 2.
(Press Front Key LEFT + EXIT 7 times
for changing RCU Type without RCU)
