TechniSat TECHNIMAX SR1, Quick Start Manual

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7 Troubleshooting
Here are the most common problems and how to fix them. In the event of a error, a red LED in the shape of a triangle
with an exclamation mark lights up on the robot vacuum cleaner.
Error Possible cause Fix
Main brush The main brush is stuck or does not
rotate properly.
Clean the main brush of dirt, lint, or hair.
Vacuum motor Something is blocking the vacuum
path.
Remove the main brush and dust bin and any
obstacles.
Battery critically
low
The battery is too low and the robot
cannot return to the base station for
charging.
Manually place the robot on the base station to
charge it.
Battery is not
charging (no visual
indication)
Charging contacts on the robot
vacuum cleaner and the base station
are dirty.
Clean the charging contacts on the robot vacuum
cleaner and the base station.
Wheel is stuck Wheel is stuck or does not turn
properly.
Clean the wheels of possible dirt, lint or hair.
No dust bin The dust bin is missing or inserted
incorrectly.
Insert the dust bin.
The device is not
on the floor.
Robot has been raised. Place the robot properly on the floor.
Side brush stuck Side brush is jammed or does not
rotate properly.
Clean the side brush of dirt, lint, or hair.
Electrical problem Internal software error. Reset to the factory settings (press Play/Pause button
for 10 sec.).
Firmware update
failed
Connection lost. Ensure there is a stable WiFi connection and
download the firmware from the TECHNIMAX app.
Robot stuck Robot is stuck. Free the robot so that it
can move freely again.
Shock absorber Something is blocking the shock
absorber.
Check to see if something is jamming the shock
absorber and make sure it can move.