Diagnostics and troubleshooting
Proline Promass F 500 EtherNet/IP
222
Diagnostic information
Diagnostic code
Diagnostic
behavior
Status signal
Diagnostic
number
Short text
↓
↓
↓
Example
A0013962
A0013958
842
Process limit
NAMUR
NE 107
3-digit number
12.5.2 Calling up remedy information
Remedy information is provided for every diagnostic event to ensure that problems can be
rectified quickly:
• On the home page
Remedy information is displayed in a separate field below the diagnostics information.
• In the
Diagnostics
menu
Remedy information can be called up in the working area of the user interface.
The user is in the
Diagnostics
menu.
1. Call up the desired parameter.
2. On the right in the working area, mouse over the parameter.
A tool tip with remedy information for the diagnostic event appears.
12.6 Diagnostic information via communication interface
12.6.1 Reading out diagnostic information
The current diagnostic event and associated diagnostic information can be read out via the
input assembly (fix assembly):
Bytes
0
1
2
3
4
5
6
7
↓
↓
↓
Content
"Empty" or "Reserved"
"Empty" or "Padding
bytes"
Diagnostic number
of the diagnostic
event that is
displayed in the
Actual
diagnostics
parameter , e.g.
242
For the content of bytes 8 to 16
