Technicolor COM3000, Integrator'S Manual, Page: 74 / 102

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31 Syslog
The system log file for the COM 3000 system records Simple Object Access Protocol (SOAP)
messages related to the performance of the cards.
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Much of the data in the logs is not relevant to the cards performance.
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To guide a system operator through the log entry interpretation Technicolor has changed key
log entry errors to red font.
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If you are experiencing problems with the COM3000 system a quick check of the SYSLOG can
alert you to problems. Contact your distributor or Technicolor support for further assistance.
The information shown below is the result of clicking the Syslog hyperlink at the top of any
COM3000 web interface page.
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Note that the syslog will only show the last 500 lines of messages from the card you are
currently logged into.
Figure 51 - Syslog Example
Figure 51 above shows a SWiM error occurred and cleared in less than two seconds.
In addition to clicking the Syslog hyperlink at the top of any COM3000 web interface page, the
syslog data may also be accessed directly from the PairingInfo screen by clicking directly on the
hyperlinks for each card’s IP address. Electronic Program Guide, PSIP and Guide.XML