4. Error
Messages and Trouble Shooting
40
Instructions for Use for SUNRISE No. 30086638 Rev. No. 2.9
2021-07
4.1.2
Table of Error Messages and Trouble Shooting for
SPECTRA Mode
Error Messages
Description
Trouble Shooting
Filter
The USB stick has not
reached the required position
or is not defined.
Check that the USB stick is correctly inserted
into the instrument. Contact your local service
engineer, if the error continues.
Transport
Microplate transport error
Ensure that the microplate is inserted correctly
and that nothing is blocking the transport
system. Contact your local service engineer, if
the error continues.
Lamp low
Optical system error
This message is displayed when the
instrument detects that the optical system is
not receiving enough light. Possible causes
could be: defective halogen lamp, halogen
lamp incorrectly positioned, optical system is
not clean, filter alignment out of range.
Contact your local service engineer, if the
error continues.
Lamp high
Optical system error
This message is displayed when the
instrument detects that the optical system is
receiving too much light. Possible causes
could be: defective halogen lamp, halogen
lamp incorrectly positioned. Contact your local
service engineer, if the error continues.
System
Internal firmware or flash
EPROM error
Contact your local service engineer.
Abort
Lamp or other optical defect
Check lamp and if the lamp is working and
positioned correctly, contact your local service
engineer.
4.2
Definition of ‘Overflow’
If the result of the absorbance measurement is outside the instrument
specifications (e.g. >4.0 OD) an overflow may occur and the measured OD value
of the current well will be replaced by ‘OVER’. This is done by the controlling
software and not by the instrument itself. Depending on the controlling software
used, OD values outside of the instrument specifications might be shown or
replaced by OVER. Please be aware that OD values which are outside the
instrument specifications are not reliable.
