5375 (08/13)
411-121100
INSTRUCTION
CLASS 1- Public
© 2021 TE Connectivity Ltd. family of companies.
All Rights Reserved.
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TE Proprietary & Confidential Information
Class I Data Classification - See Policy TEC-02-04
11 of 15
Rev [1]
8 October 2021
8. TROUBLE SHOOTING
If your
AMS300 plotter
is not functioning correctly, please check the following:
Functional error
Potential solution
Device fails to switch on
Check whether the mains plug and connecting
plug are plugged in and switched on correctly.
Check whether the socket being used is
functioning properly. Is the green light on the
power supply illuminated? If not, please replace
the power supply.
Plotter does not respond to data
downloaded from PC
Is the interface cable connected properly? Replace
the data cable if necessary.
Is the device driver installed properly?
No labelling is taking place even though a
plotter pen has been inserted.
Check whether the plotter pen has dried out
or if there is suf
fi
cient ink in the pen.
Refill or replace the pen if necessar
y.
Poor labelling quality, uneven line
thickness, missing items
The plotter pen tip may be soiled. Clean the
tip carefully using a lint-free cloth dipped in
special cleaning fluid.
Replace the plotter pen if
necessary.
