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TCL Alcatel DTEK 50 STH100-1, Manual

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TCL Alcatel DTEK 50 STH100-1 Manual Download Page 1

 

L2 Repair Enhance Document

 TCL

 Communication Ltd.

 

                     

Rev. 

Neon PRD62980/62981 L2 Enhance Repair Document 

Page 

1.0 

1/73 

All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization. 

 

Neon

  

DTEK 50 STH100-1/STH100-2 

PRD62980/R188 

PRD62981/R189 

 

 

 

Summary of Contents for Alcatel DTEK 50 STH100-1

Page 1: ...ation Ltd Rev Neon PRD62980 62981 L2 Enhance Repair Document Page 1 0 1 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization Neon DTEK 50 STH100 1...

Page 2: ...Transfer copy use or communication of this file is prohibited without authorization Note this manual is non contractual and TCL Communication Ltd can modify it without prior notice on the characteris...

Page 3: ...embly process evaluation 38 5 Disassembly Complete 39 6 Level 2 repair 41 6 1 power on issue 44 6 2 Charge issue 45 6 3 Display issue 46 6 4 Vibrator issue 47 6 5 Touch panel issue 48 6 6 SIM recogniz...

Page 4: ...Enhance Repair Document Page 1 0 4 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 1 Level 2 repair process The user data will be clear in t...

Page 5: ...the handset enter 06 2 If the IMEI sticker in the back casing is not lost We should make sure that the IMEI number MUST be the same with the one on the IMEI sticker if not it s out of warranty policy...

Page 6: ...ing decorate frame battery cover touch Lens keypad etc 5 Distortion Bend twisted or crushed on the h s cover casing or connectors etc 6 Broken Touch broken casing cover broken etc 7 Dropped Keypad tea...

Page 7: ...test from the first one and NO to exit the auto test while NEXT to continue the auto test Traceability I You can get some information such as IMEI CU REF PTM Date Code etc II Press Pass to continue S...

Page 8: ...see the LCD displays white if it functions well VIII Press Pass to continue IX You will see the LCD displays grey if it functions well X Press Pass to continue Keyboard I Press the key displayed on t...

Page 9: ...ue III You will hear a voice prompt which introduces some emergency call numbers from the bottom receiver if it functions well IV Press Pass to continue V You will hear a voice prompt which introduces...

Page 10: ...USB OK Charger OK Current xxx if it functions well II Press Pass to continue Accessory I Insert headset according to the instruction and you will hear a voice prompt which introduces some emergency c...

Page 11: ...well IV Press Pass to continue GyroScope I It will display BIST test OK and you can get some value such as Vx Vy Vz dx dy dz if it functions well II Press Pass to continue E Compass I Please move the...

Page 12: ...play ID information of battery and pass in default II Press PASS to continue Battery Temperature I It will display the value of battery temperature current battery voltage capacity rate and battery pr...

Page 13: ...n key Back to quit the test FIRMWARE I You will see the firmware information on the screen such as TP II Press Pass to continue GPS I It will run GPS and search for satellite and then it will display...

Page 14: ...mmunication of this file is prohibited without authorization I 3 Software download It is authorized to download software for the handset which needs to be update you can get the driver and engineering...

Page 15: ...er copy use or communication of this file is prohibited without authorization 3 2 Install of download Tool 1 get the Driver install Exe from TS Website https css tclmobile cn 2 press Power on volume d...

Page 16: ...e or communication of this file is prohibited without authorization 3 3 SW download process I Power off the handset II press Power on volume down key at the same time then the phone entry the fastboot...

Page 17: ...D62980 62981 L2 Enhance Repair Document Page 1 0 17 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization II Click the Download download ongoing as...

Page 18: ...Enhance Repair Document Page 1 0 18 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 3 4Kill switch tool introduce Kill switch tool is provid...

Page 19: ...Enhance Document TCLCommunication Ltd Rev Neon PRD62980 62981 L2 Enhance Repair Document Page 1 0 19 73 All rights reserved Transfer copy use or communication of this file is prohibited without autho...

Page 20: ...81 L2 Enhance Repair Document Page 1 0 20 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 3 5 SW config tool introduce SW Config tool is prov...

Page 21: ...ach PRD REMARK when RC do PCBA customization or handset change Cu reference PRD download RC MUST go Unlock code delivery process as below follow chart And send theTCL_to_BB_UnlockCodeREquest_ RCname _...

Page 22: ...Enhance Document TCLCommunication Ltd Rev Neon PRD62980 62981 L2 Enhance Repair Document Page 1 0 22 73 All rights reserved Transfer copy use or communication of this file is prohibited without autho...

Page 23: ...or communication of this file is prohibited without authorization 4 Disassembly and assembly PRD62980 4 1 ESD Safety Please wear static loop or static glove 4 2 Disassembly tool You may use the follow...

Page 24: ...t authorization Digital heating table 4 3 Disassembly process The steps of disassembly PRD62980 are as below Step1 Separate the SIM tray first then separate the back cover by using digital heating tab...

Page 25: ...ansfer copy use or communication of this file is prohibited without authorization Or you can heat the edge of back cover by the hot wing gun set the parameter 70 30S Upward the back cover with the sha...

Page 26: ...ommunication Ltd Rev Neon PRD62980 62981 L2 Enhance Repair Document Page 1 0 26 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization Note Suggest...

Page 27: ...nce Repair Document Page 1 0 27 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization Step2 disconnect the 14 screws There are two kinds screw whic...

Page 28: ...Neon PRD62980 62981 L2 Enhance Repair Document Page 1 0 28 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization Remove the steel disc with tweezer...

Page 29: ...pair Document Page 1 0 29 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization Step 3 remove the Mylar and disconnect the connector of battery rem...

Page 30: ...cument Page 1 0 30 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization remove the RF cable before remove battery For this step you can refer to t...

Page 31: ...ument Page 1 0 31 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization Step 4 disconnect the Audio module connector Volume key connector LCD conne...

Page 32: ...mmunication Ltd Rev Neon PRD62980 62981 L2 Enhance Repair Document Page 1 0 32 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization Step 5 Remove...

Page 33: ...PRD62980 62981 L2 Enhance Repair Document Page 1 0 33 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization Step 6 applying hot air into the Audio...

Page 34: ...2980 62981 L2 Enhance Repair Document Page 1 0 34 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization be careful in this step since the Audio jac...

Page 35: ...PRD62980 62981 L2 Enhance Repair Document Page 1 0 35 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization Step 7 separate the vibrator by using t...

Page 36: ...Enhance Document TCLCommunication Ltd Rev Neon PRD62980 62981 L2 Enhance Repair Document Page 1 0 36 73 All rights reserved Transfer copy use or communication of this file is prohibited without autho...

Page 37: ...Enhance Document TCLCommunication Ltd Rev Neon PRD62980 62981 L2 Enhance Repair Document Page 1 0 37 73 All rights reserved Transfer copy use or communication of this file is prohibited without autho...

Page 38: ...on Step 8 Disassemble complete 4 4Disassembly process evaluation We list the Neon 62980 parts disassembly time technique levels and disassembly methods as below for technique levels Class 1 signifies...

Page 39: ...Plastic Flake Class 2 Antenna PCBA 5s Screwdriver Plastic Flake Class 1 Camera 2s Plastic Flake Class 1 Slide key FPC 3s Tweezers Class 1 Vibrator 3s Tweezers Soldering iron Class 1 Top Bottom Speake...

Page 40: ...t Page 1 0 40 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization NOTE The SPL here is just for reference Actual Spare Part List depends on the C...

Page 41: ...This chapter describes the Level 2 repair that can be done without any diagnostic equipment In case the Level 2 repair can t solve the problem or the PCBA is damaged exchange the PCBA Note as there i...

Page 42: ...epaired due to the ICs dispensed Item Name Description Partnumber Qty Remark 147 coaxial cable connect socket coaxial cable connect socket Over PCB 2 PINs 0 mm 2 0 2 0 WH1 18 mm W O POST W O DIP coaxi...

Page 43: ...2C1 1 not open in folog 155 BTB Connector Socket BTB Connector Socket Over PCB 10 PINs 0 35 mm 5 25 2 3 0 8 mm W O POST W O DIP N A BM24 10DS 2 0 35V 51 HRS ARC0100011C1 1 not open in folog 156 BTB Co...

Page 44: ...file is prohibited without authorization 6 1 power on issue Check whether power key FPC is damaged N Y Check whether power key connector is damaged Power on failure Replace PCBA Charge for 15 minutes...

Page 45: ...s file is prohibited without authorization 6 2 Charge issue Replace battery N N N Check whether the voltage of the battery is 0V and Charge for 15 minutes check whether battery is good C h e c k w h e...

Page 46: ...ce Repair Document Page 1 0 46 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 6 3 Display issue Check whether the connection b e t w e e n L...

Page 47: ...copy use or communication of this file is prohibited without authorization 6 4Vibrator issue N Check whether contact of PCBA is clean Y Clean the contact of PCBA Y Y Replace PCBA Vibrating function fa...

Page 48: ...Repair Document Page 1 0 48 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 6 5Touch panel issue Y Y Replace PCBA Touch function failure N C...

Page 49: ...eserved Transfer copy use or communication of this file is prohibited without authorization 6 6SIM recognize issue Check whether the SIM card is good N N C h e c k w h e t h e r S I M c a r d connecto...

Page 50: ...served Transfer copy use or communication of this file is prohibited without authorization 6 7TF card recognized issue Check whether the TF card is good N Check whether the TF card connector is good C...

Page 51: ...this file is prohibited without authorization 6 8Main camera issue Check whether the connection between main camera and Main camera connector is good N Y N Check whether main camera is normal Y Check...

Page 52: ...s file is prohibited without authorization 6 9Sub camera issue Check whether the connection between sub camera and sub camera connector is good N Y N Check whether sub camera is normal Y C h e c k w h...

Page 53: ...e Document TCLCommunication Ltd Rev Neon PRD62980 62981 L2 Enhance Repair Document Page 1 0 53 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorizatio...

Page 54: ...0 54 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 6 11 Speaker issue Check whether contact of PCBA is clean N Clean the contact of PCBA C...

Page 55: ...ector is normal N Reweld or replace USB connector Reweld or replace main FPC connector Y Charging failure Y Replace PCBA Y Y Check whether USB connector FPC is good or not N Reweld or replace main FPC...

Page 56: ...copy use or communication of this file is prohibited without authorization 7 Level 2 Enhance repair Before performing the following troubleshooting operations please make sure the software of the devi...

Page 57: ...cument TCLCommunication Ltd Rev Neon PRD62980 62981 L2 Enhance Repair Document Page 1 0 57 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization Ba...

Page 58: ...tings for common failures NOTE 1 Because the PCBA will become damp after long time storage please use oven to bake the main PCBA firstly if it has been stored for more than 7days oven temperature 105...

Page 59: ...0mm Time less than 60s 4 Before rewelding or disassembling assembling the component DO remember to paste high temperature adhesive tape on the components which are close to it in order to avoid damagi...

Page 60: ...ation of this file is prohibited without authorization 7 2 2 Charge issue Replace battery N N Check whether the voltage of the battery is 0V and Charge for 15 minutes check whether battery is good Che...

Page 61: ...73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 7 2 3 Display issue Check whether the connection b e t w e e n LCD a n d LCD connector is goo...

Page 62: ...ransfer copy use or communication of this file is prohibited without authorization 7 2 4 SIM TF recognized issue Check whether the SIM card is good N N C h e c k w h e t h e r S I M c a r d connector...

Page 63: ...le is prohibited without authorization 7 2 5 Main camera issue Check whether the connection between main camera and Main camera connector is good N Y N Check whether main camera is normal Y Check whet...

Page 64: ...s prohibited without authorization 7 2 6 Sub camera issue Check whether the connection between sub camera and sub camera connector is good N Y N Check whether sub camera is normal Y C h e c k w h e t...

Page 65: ...file is prohibited without authorization 7 2 7 MIC issue Check whether MIC is normal Reweld or replace MIC Y N If there is sub MIC please check whether connector J2501 is normal R e w e l d o r r e p...

Page 66: ...l Y N Y Check J2501 is normal N R e w e l d o r r e s o l d e r PD2501 PD2502 J2501 Y 7 3 Level 2 enhance spare part list 8 PCBA exchange If Level 2 repair does not solve the failure it is mandatory t...

Page 67: ...careful to handle the components with related special tool or jig especially replacing new components It is better to handle it with plastic tools plastic tweezers and wedge etc Besides operator must...

Page 68: ...on PRD62980 62981 L2 Enhance Repair Document Page 1 0 68 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 2 Smudge on PCBA such as soldering f...

Page 69: ...1 0 69 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 3 Symptom sticker high temperature adhesive or nonstandard label on PCBA Note a Nonst...

Page 70: ...0 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization b L2E label IMEI label and PCBA label are acceptable to be kept on PCBA only under the cond...

Page 71: ...dirty corrugated or broken and then clean the PCBA and make sure there s no residuum before return it to L3 PCBA label must be retained on PCBA no matter what the status even it is dirty corrugated or...

Page 72: ...rop around during transportation d Symptom list of all returned PCBAs is requested refer to below table Please send the electronic edition to all relevant receivers departments If possible put the har...

Page 73: ...Ltd Rev Neon PRD62980 62981 L2 Enhance Repair Document Page 1 0 73 73 All rights reserved Transfer copy use or communication of this file is prohibited without authorization TCL Communication Ltd Glo...

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