12
Troubleshooting
Having trouble completing installation? Don’t worry, it’s usually an easy fix.
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
Air Conditioner
will not start
The air conditioner is unplugged
• Make sure the air conditioner is plug is
pushed completely into the outlet
The fuse is blown/circuit breaker
is tripped
• Check the house fuse/circuit breaker box
and replace the fuse or reset the breaker
Power Failure
• The unit will automatically re-start when
power is restored
• There is a protective time delay (approx.
3 minutes) to prevent damage to the
compressor. For this reason, the unit may
not start normal cooling for 3 minutes after
it is turned back on.
The current interrupter device is tripped
• Press the RESET button located on the
power cord plug
• If the RESET button will not stay
engaged, discontinue use of the air
conditioner and contact a qualified service
technician.
Air Conditioner does not
cool as it should
Airflow is restricted
• Make sure there are no curtains, blinds,
or furniture blocking the front of the air
conditioner
The temperature control may not be set
correctly
• Lower the set thermostat
tempera ture
The air filter is dirty
• Clean the filter. See the Cleaning
and Care Section of the manual
The room may be too warm
• Please allow time for the room to cool
down after turning on the air conditioner
Cold air is escaping
• Check for open furnace registers and cold
air returns
The Cooling Coils are frozen
• See “Air Conditioner Freezing Up” below
Air Conditioner
is freezing up
Ice blocks the air flow and stops the air
conditioner from cooling the room
• Set the Mode to High Fan or
High Cool and set the thermostat to a
higher temperature
Remote Control
is not working
The batteries are inserted incorrectly
• Check the position of the batteries
The batteries may be dead
• Replace the batteries
Water is dripping outside
Hot and humid weather
• This is normal
Water is dripping inside
the room
The air conditioner is not correctly tilted
outside
• For proper water drainage, make sure the
air conditioner is slightly tilted downward
from the front of the unit to the rear
Water collects in the
base pan
Moisture removed from the air is draining
into the base pan
• This is normal for a short period in areas
with low humidity and nor mal for a longer
period in areas with high humidity
Digital Display reads
“E1”, “E2”
A sensor has failed
• Contact customer service
