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8-2  

TROUBLESHOOTING GUIDE

Models RD30/RC25 

Troubleshooting Guide 

6. Excessive mix leakage 

in the rear drip pan.

a. Improper or inadequate lubrication 

on the driveshaft O-ring or seal.

a. Use the correct lubricant (Taylor 

Lube) and follow proper lubrication 
procedures.

6-1

b. Worn or missing O-ring or seal on 

the driveshaft.

b. Replace rubber parts every 3 months.

6-1

c. Worn rear shell bearing.

c. Contact a service technician for 

component replacement.

- -

7. No freezer operation 

with the machine in the 
AUTO position.

a. The machine is unplugged.

a. Plug the power cord in the wall 

receptacle.

- -

b. The beater motor has tripped the 

internal overload.

b. Place the toggle switch in the OFF 

position. Allow the motor to cool, then 
resume normal operation. Contact a 
service technician if the problem 
continues.

- -

c. The fill switch is not in the ON 

position.

c. Place the fill switch in the ON 

position.

1-3

d. The circuit breaker tripped or the 

fuse has blown.

d. Reset the circuit breaker or replace 

the blown fuse.

- -

8. The machine is not 

freezing product when 
placed in the Auto 
mode.

a. The torque rotor is bound, leaving 

the torque arm in the cold position. 
Therefore the compressor will not 
run.

a. Free the torque rotor.

- -

b. The torque arm is bent.

b. Replace the torque arm.

- -

c. The condensers are dirty.

c. Clean the condensers monthly.

7-1

d. The fill system switch is not in the 

ON position.

d. Turn the fill switch to the ON position.

1-3

e. There is a mix out condition.

e. Refill the mix system.

1-3

f. The circuit breaker has tripped or 

the fuse has blown on the 
condensing machine.

f. Reset the circuit breaker or replace 

the blown fuse.

- -

9. The guide bearing is 

missing.

a. The guide bearing is stuck in the 

driveshaft.

a. Remove the guide bearing from the 

hole in the driveshaft.

- -

10.There is excessive 

leakage from the draw 
spout.

a. There is improper or inadequate 

lubrication on the draw valve 

O-rings.

a. Use the correct lubricant (Taylor 

Lube) and follow proper lubrication 
procedures.

6-3

b. Worn or missing draw valve 

O- ring.

b. Replace rubber parts every 3 months.

6-1

11.The door is not easily 

installed.

a. Position of the beater assembly.

a. The open end of the beater assembly 

should be in the 11 o’clock position.

6-2

Problem

Probable Cause

Remedy

Page 

 Ref.

Summary of Contents for RD30

Page 1: ...OPERATOR S MANUAL Model RD30 and RC25 Remote Slush Freezer 11 99 Original Publication Updated 10 16 2020 Original Operating Instructions 051060 M...

Page 2: ...____ Cycle__________ Phase__________________________________ Maximum Fuse Size ______________________________________________________ A Minimum Wire Ampacity __________________________________________...

Page 3: ...er Interface Control Switch 5 1 Fill Switch 5 1 Mix Out Light 5 1 Viscosity Control 5 1 Section 6 Operating Procedures Assembly 6 1 Sanitizing Without Post Mix Valve 6 5 Sanitizing With Post Mix Valve...

Page 4: ...ii 051060 M Table of Contents Section 8 Troubleshooting Guide Section 9 Parts Replacement Schedule Section 10 Limited Warranty on Equipment Section 11 Limited Warranty on Parts...

Page 5: ...njury or death from electrical shock or hazardous moving parts as well as poor performance or damage to the machine Note All repairs must be performed by a Taylor service technician WARNING This machi...

Page 6: ...be performed by an authorized Taylor service technician The main power supplies to the machine must be disconnected prior to performing installation repairs or maintenance For Cord Connected Machines...

Page 7: ...ansion CAUTION Use only approved refrigerant listed on the machine s data label or authorized through a manufacturer s technical bulletin The use of any other refrigerant may expose users and operator...

Page 8: ...f 7 If necessary adjust viscosity to produce satisfactory product Adjustments are made by turning the viscosity adjustment screw located on the front panel clockwise for a thicker product or countercl...

Page 9: ...Your Taylor warranty is valid only if the parts are authorized Taylor parts purchased from the local authorized Taylor distributor and only if all required service work is provided by a Taylor service...

Page 10: ...act known to any technician he she employs It should also be noted that Taylor does not warrant the refrigerant used in its equipment For example if the refrigerant is lost during the course of ordina...

Page 11: ...tion is marked by the equipotential bonding symbol 5021 of IEC 60417 1 on both the removable panel and the machine s frame WARNING This machine must NOT be installed in an area where a water jet or ho...

Page 12: ...This machine must be placed on a level surface Extreme care should be taken when moving for any reason Two or more persons are required to safely move this machine Failure to comply may result in per...

Page 13: ...r Hopper 049081 3 Retainer Clip 049419 4 Panel A Rear X48983 5 Panel Side Right 048977 6 Leg A 4 3 8 16 Stud w Cap X43408 7 Panel Side Left 048975 8 Stud Freezer 034035 Item Description Part No 9 Wash...

Page 14: ...047358 1c Plate Draw Spout Mounting 049275 1d Spout Door Zero Waste 049276 1e O ring 2 375 OD x 1 16 W 046830 1f Spring Comp 845 x 055 x 3 5 047357 1g Valve Draw Zero Waste 047353 1h O ring 7 8 OD x...

Page 15: ...n enables the fill module to replenish and maintain product levels in the freezing cylinder and in the hopper The OFF position terminates the fill function The refrigeration system is disabled when th...

Page 16: ...5 2 USER INTERFACE Models RD30 RC25 User Interface 5 Notes...

Page 17: ...bber parts and install new rubber parts 1 Lubricate the O ring groove Slide the O ring into the first groove on the driveshaft Lubricate the groove O ring and shaft portion that comes in contact with...

Page 18: ...nd slide the assembly into position over the driveshaft Turn the beater slightly to make sure that the beater is properly seated Figure 6 6 Note When in position the beater will not protrude beyond th...

Page 19: ...ert the draw valve and spring into the door spout until the threaded end of the shaft passes through the hole in the end of the door spout Thread the draw valve knob onto the end of the draw valve sha...

Page 20: ...or will protrude through the hole in the center of the door Figure 6 17 18 Install the handscrews on the studs Tighten the screws equally in a crisscross pattern Do not overtighten the handscrews Figu...

Page 21: ...system Place the fill switch in the OFF position and drain any remaining solution from the freezing cylinder Figure 6 22 Important The machine must not be placed in Auto mode until all sanitizing sol...

Page 22: ...placed in Auto mode until all sanitizing solution has been removed from the freezing cylinder and proper priming procedures have been completed Failure to follow this instruction may result in damage...

Page 23: ...nt The machine must not be placed in Auto mode until all sanitizing solution has been removed from the freezing cylinder and proper priming procedures have been completed Failure to follow this instru...

Page 24: ...while the control switch is in the AUTO position Closing Procedure To disassemble the Model RD30 the following items will be needed Two cleaning pails Cleaning brushes provided with freezer Cleaner S...

Page 25: ...r assembly scraper blades torque rotor and driveshaft and take these parts to the sink for cleaning 2 Remove the front drip tray and splash shield and take them to the sink for cleaning Brush Cleaning...

Page 26: ...6 10 OPERATING PROCEDURES Models RD30 RC25 Operating Procedures 6 Notes...

Page 27: ...ns Read and follow label directions carefully Too strong of a solution may damage the parts and too weak of a solution will not do an adequate job of cleaning or sanitizing Clean and sanitize the prod...

Page 28: ...reezer by following certain precautions particularly if the building is subject to freezing conditions Your local Taylor distributor can perform this service for you 1 Disconnect the freezer from the...

Page 29: ...The torque arm is missing or bent b Install or replace the torque arm 6 5 c The viscosity adjustment screw needs to be adjusted c Adjust the screw accordingly 1 3 5 1 d Improper mixing of product d F...

Page 30: ...ot freezing product when placed in the Auto mode a The torque rotor is bound leaving the torque arm in the cold position Therefore the compressor will not run a Free the torque rotor b The torque arm...

Page 31: ...Part Description Every 3 Months Every 6 Months Annually Scraper Blade Inspect and replace if necessary Minimum Driveshaft Seal X Freezer Door O ring X Door Port O ring X Front Bearing X Door Spout O...

Page 32: ...9 2 PARTS REPLACEMENT SCHEDULE Models RD30 RC25 Parts Replacement Schedule 9 Notes...

Page 33: ...manufacture as indicated by the Product serial number Proof of purchase may be required at time of service 2 This limited warranty is valid only if the Product is installed and all required service w...

Page 34: ...costs from any reason whatsoever 12 Damages resulting from the use of any refrigerant other than that specified on the Product s data label will void this limited warranty 13 Any cost to replace refi...

Page 35: ...ified proof of purchase may be required at time of service 2 This limited warranty is valid only if the Part is installed and all required service work in connection with the Part is performed by an a...

Page 36: ...g warranty service work promptly upon arrival 9 Failure damage or repairs due to faulty installation misapplication abuse no or improper servicing unauthorized alteration or improper operation or use...

Page 37: ...R INCIDENTAL DAMAGES INCLUDING CLAIMS FOR LOST SALES LOST PROFITS PRODUCT LOSS PROPERTY DAMAGES OR SERVICE EXPENSES ARE EXPRESSLY EXCLUDED THE EXPRESS WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT...

Page 38: ...11 4 LIMITED WARRANTY ON PARTS Models RD30 RC25 Limited Warranty on Parts 11 Notes...

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