Taser IT-INST-TC-001 User Manual Download Page 1 | Manualshive

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TASER CAM User Manual

IT-INST-TC-001 Rev: C

August 28, 2006

Page: 1 of 37

©2006 TASER International, Inc. All rights reserved.

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Summary of Contents for IT-INST-TC-001

Page 1: ...TASER CAM User Manual IT INST TC 001 Rev C August 28 2006 Page 1 of 37 2006 TASER International Inc All rights reserved ...

Page 2: ...g the Wall Power Charging Cable 5 Charging the TASER CAM Using the PC USB Download Cable 6 OPERATING THE TASER CAM 7 Testing the TASER CAM 7 Using the TASER CAM 8 TASER CAM PC SOFTWARE INSTALLATION 8 TASER CAM DRIVER INSTALLATION 13 TASER CAM DOWNLOADING 18 Downloading Video Files from the TASER CAM 18 Downloading Firing Records from a Weapon Using the Previous Data Only Download Cable 33 USE AND ...

Page 3: ... cause skin irritation The lithium ion polymer rechargeable battery in the TASER CAM may rupture ignite or explode when exposed to high temperatures Do not leave the TASER CAM in or expose it to extreme heat such as in a vehicle during hot weather CAUTIONS Always disconnect the TASER CAM from the charging cable wall charger or USB cable before inserting the TASER CAM into an X26 Never connect a PC...

Page 4: ...le being powered from a rechargeable battery The TASER CAM is also available without the audio recording capability for locations where audio recording is restricted The TASER CAM comes with PC software that downloads firing records and audio video files and stores them in a searchable library Firing records can be downloaded from the weapon using both the TASER CAM download cable and the previous...

Page 5: ...advisable to not use USB hubs Due to variations in hub designs they are not as reliable as computer USB ports for use with TASER CAM software Windows Media Player 9 0 or later CHARGING THE TASER CAM Note The TASER CAM must be fully charged using the wall power charging cable not the USB prior to the first use before it is inserted into a X26 It is advisable to download and save the X26 s firing lo...

Page 6: ...he cable from the TASER CAM remember to replace the dataport plug on the TASER CAM to prevent damage from any debris or moisture If the TASER CAM is charging while it is in the X26 device the right half of the X26 CID will display the following sequence and repeat every 30 seconds The battery level represented by a scale from 1 9 1 10 2 20 3 30 etc When the battery is fully charged three horizonta...

Page 7: ...e is being updated DO NOT REMOVE THE TASER CAM UNTIL THE SOFTWARE UPDATE AND BOOT UP SEQUENCE IS COMPLETE DOING SO WILL CORRUPT THE SOFTWARE IN THE X26 6 Observe the boot up sequence on the X26 CID The boot up sequence should be the same as when a standard DPM XDPM is inserted warranty expiration date current date time GMT temperature C software revision The software version is 16 7 Confirm that t...

Page 8: ... stop recording when the safety is put in the down SAFE position Do not block the lens of the TASER CAM If the lens is blocked 88 will flash on the CID and the laser will flash With a two handed hold the user might unintentionally block the lens particularly when wearing gloves Note The CID and laser also may flash in conditions of extreme darkness even if the lens is not blocked The TASER CAM wil...

Page 9: ...of 37 2006 TASER International Inc All rights reserved Figure 1 4 Click Next to begin the installation 5 Designate the folder where the software will be installed The wizard will designate a default location recommended or you may choose a different location Figure 2 ...

Page 10: ...TASER CAM User Manual IT INST TC 001 Rev C August 28 2006 Page 10 of 37 2006 TASER International Inc All rights reserved Figure 2 6 Click Next to continue ...

Page 11: ...AM User Manual IT INST TC 001 Rev C August 28 2006 Page 11 of 37 2006 TASER International Inc All rights reserved 7 The system displays the Confirm Installation screen Click Next to continue Figure 3 Figure 3 ...

Page 12: ...TASER CAM User Manual IT INST TC 001 Rev C August 28 2006 Page 12 of 37 2006 TASER International Inc All rights reserved 8 The installation status displays Figure 4 Figure 4 ...

Page 13: ... need to install the TASER CAM USB driver Note Repeat this process for each USB port you will use with the TASER CAM You can install the TASER CAM USB driver by following the steps below 1 Insert the TASER CAM USB data cable into the TASER CAM 2 Plug the TASER CAM USB data cable into the PC 3 The Found New Hardware Wizard screen displays Figure 6 The wizard will ask you if Windows Update can searc...

Page 14: ...TASER CAM User Manual IT INST TC 001 Rev C August 28 2006 Page 14 of 37 2006 TASER International Inc All rights reserved Figure 6 4 Click Next to continue ...

Page 15: ...Page 15 of 37 2006 TASER International Inc All rights reserved 5 The Found New Hardware Wizard asks where you would like to search for the TASER CAM USB driver Select Install from a list or specific location Advanced Figure 7 Figure 7 6 Click Next to continue ...

Page 16: ...ts reserved 7 Select Search for the best driver in these locations and select Include this location in the search Figure 8 The location should be c Program Files TASER International TASER CAM V1 drivers You may browse to this location or type it directly into the location box Figure 8 8 Click Next to continue ...

Page 17: ... 37 2006 TASER International Inc All rights reserved 9 If you are running Windows XP or some versions of Windows 2000 you might see the following Hardware Installation screen Figure 9 during the install process Click Continue Anyway to continue the installation Figure 9 ...

Page 18: ...loading Video Files from the TASER CAM Note The proper software must be installed before video audio recordings and firing logs can be downloaded see TASER CAM PC Software installation Note Because video audio records are stored in the TASER CAM and firing record data are stored in the X26 device remember to download firing records from the weapon before or after downloading video audio from the T...

Page 19: ...TASER CAM User Manual IT INST TC 001 Rev C August 28 2006 Page 19 of 37 2006 TASER International Inc All rights reserved Figure 11 3 Click the Download TASER CAM link ...

Page 20: ...M User Manual IT INST TC 001 Rev C August 28 2006 Page 20 of 37 2006 TASER International Inc All rights reserved 4 The TASER CAM Download Wizard will guide the process Figure 12 Click Next to continue Figure 12 ...

Page 21: ... the up ARMED position The TASER CAM begins a set of video audio files grouped into 10 second records until the safety is moved to the down SAFE position The TASER Serial column matches the serial number of the X26 to the incident If there are different serial numbers in this column the TASER CAM was activated with more than one X26 device The Previously Downloaded column indicates whether or not ...

Page 22: ...1 Rev C August 28 2006 Page 22 of 37 2006 TASER International Inc All rights reserved 6 The progress of the download is indicated by the blue status bar and the incidents remaining to be downloaded are listed below it Figure 14 Figure 14 ...

Page 23: ...TASER CAM User Manual IT INST TC 001 Rev C August 28 2006 Page 23 of 37 2006 TASER International Inc All rights reserved 7 When the downloading is complete click Next to continue Figure 15 Figure 15 ...

Page 24: ...l Inc All rights reserved 8 If a weapon is connected the software will verify that the time on the X26 is correctly set If it is not correct you will be prompted to change the time Figure 16 Verify your PC time is correct and click Update Weapon Time to set the time correctly Figure 17 Figure 16 ...

Page 25: ...TASER CAM User Manual IT INST TC 001 Rev C August 28 2006 Page 25 of 37 2006 TASER International Inc All rights reserved Figure 17 ...

Page 26: ...R CAM User Manual IT INST TC 001 Rev C August 28 2006 Page 26 of 37 2006 TASER International Inc All rights reserved 9 If a weapon is connected the firing records will also be downloaded Figure 18 Figure 18 ...

Page 27: ...iring records have been downloaded you can view the data library lists all the video and firing records that have been downloaded to the PC or download another TASER CAM and or X26 Figure 19 Figure 19 11 Choose an action and click Finish to continue 12 If Start new TASER CAM Download is selected the first download wizard screen will appear Figure 12 ...

Page 28: ...age 28 of 37 2006 TASER International Inc All rights reserved 13 If View Data Library was selected a list of downloaded weapons will be listed Figure 20 Figure 20 a To view an incident or firing record select a serial number from the list and click View Records ...

Page 29: ...age 29 of 37 2006 TASER International Inc All rights reserved 14 The selected weapon s firing records and downloaded incidents will be displayed Figure 21 Figure 21 15 To view an incident select the file s from the Video Data list and click View Selected Videos ...

Page 30: ...T INST TC 001 Rev C August 28 2006 Page 30 of 37 2006 TASER International Inc All rights reserved 16 The selected videos will be added to a Windows Media Player play list and they can be viewed from there Figure 22 Figure 22 ...

Page 31: ...1 of 37 2006 TASER International Inc All rights reserved 17 To save selected video to an alternate location click the Export Selected Videos link 18 You will be prompted for a location to save the selected incidents Select a location and click OK Figure 23 Figure 23 ...

Page 32: ...reserved 19 To generate a report of the firing records for the X26 click the Generate Report link You will be prompted for a location to save the firing report Figure 24 Note The TASER CAM program generates PDF files by itself it does not need to have other PDF writing software installed on the computer Figure 24 ...

Page 33: ...6 Note Files from the TASER CAM should be downloaded to a PC frequently The TASER CAM records in a loop Once the memory in the TASER CAM is filled approximately 1 5 hours of video the TASER CAM will record new video over the oldest video records Downloading Firing Records from a Weapon Using the Previous Data Only Download Cable Firing records can be downloaded stored and viewed by the TASER CAM P...

Page 34: ...ris on the gold contacts may cause the TASER CAM and or the X26 to not function correctly Clean the contacts using the TASER International recommended cleaning kit Battery The TASER CAM uses a lithium ion polymer rechargeable battery Fully charge the battery before using the TASER CAM for the first time Frequently charge the battery Do not let the battery capacity go below 20 percent Keep the TASE...

Page 35: ...t The USB wall charging cable is disconnected Make sure the cable is connected properly The TASER CAM charge indicator light will not come on The TASER CAM is damaged Contact TASER International The TASER CAM is operating in extremely cold conditions The TASER CAM power runs down too quickly The battery has had too many charge cycles Contact TASER International to replace the battery The X26 keeps...

Page 36: ...ly insert the TASER CAM into the X26 There is something wrong with the TASER CAM Check if the X26 is working with a standard DPM XDPM The X26 weapon software is corrupted from removing the TASER CAM during a software update while a P was showing on the CID Contact TASER International to reprogram the weapon The X26 is not working at all with the TASER CAM inserted The TASER CAM battery is discharg...

Page 37: ...s debris on the TASER CAM lens Clean the lens using a soft cloth The lens of the TASER CAM is scratched damaged The video recording is unclear or distorted The TASER CAM is unfocused Contact TASER International The video file does not play has a at the end of the file name Firing hi voltage induced recording error The camera should continue to record normally ...

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