Making the RTR-500DC Unit Settings / Other Functions
84
A:
For RTR-574, RTR-500
- Check the USB connection between the computer and the device.
- Make sure that the software which came with the device has been installed
properly and is working.
- Use your computer's Device Manager to check whether or not the USB
device driver has been installed properly. (See page 31 for details)
- Connect a different USB device (mouse, digital camera, etc...) to your PC
and see if it operates properly.
- If your PC has more than one USB Port, try connecting the USB cable to a
different port.
- If you have access to another computer, try seeing if communication works
with the other computer.
- Check to make sure that not more than one device is connected at the
same time. If there are more than one connected at the same time, the
connected units cannot be recognized.
If after checking and trying the above there is no improvement please
contact the dealer where the product was purchased.
Q3:
The software application does not start, why not?
A:
It is not possible to carry out communication from the software application
while using the RTR-500DC communication functions (such as the
"Monitor Mode" or the "Radio Wave Monitor"). Make sure to quit the
communication functions in progress before using the application.
Q&A about Operations after Settings
Q1:
Communication errors occur frequently, why and what can I do?
A:
If Wireless Communication Errors are occurring:
Take the RTR-500DC and carry it to a spot where communication is
possible. In addition please check or try the following items.
- Try placing new batteries in the Base Unit, Remote Unit and or Repeater.
- Make sure that not more than one is trying to communicate at the same
time; this will cause communication errors.
- The radio signal strength may be weak.
- The communication errors may be caused by insufficient memory in the
RTR-500DC. (Memory FULL)
- While the application is in communication.
If Optical or Cable Communication Errors are occurring:
- Please check the following, wait and try communication again.
- Try placing new batteries in the Base Unit and Remote Unit.
- The communication errors may be caused by insufficient memory in the
RTR-500DC.(Memory FULL)
- While the application is in communication.