Tandem t:slim X2, User Manual

Page: 188 / 198

Customer Technical Support:
(877) 801-6901 188
Chapter 20 – Technical Specifications
20.10 Warranty Information
Warranty
t:slim X2 Insulin Pump
Tandem Diabetes Care, Inc. (“Tandem”)
warrants the t:slim X2 Insulin Pump
against defects in materials and work-
manship, under normal use, for the
period of 4 years from the original date
of shipment of the pump to the original
end use purchaser (the “Warranty Peri-
od”). For any defective t:slim X2 Pump
covered by the foregoing warranty,
Tandem will, at its discretion, repair the
pump or replace it with a new or refur-
bished t:slim X2 Pump, subject to the
conditions and exclusions stated here-
in. Repair or replacement of a t:slim X2
Pump will not extend the original 4 year
warranty, which will continue to apply.
If your t:slim X2 Pump is replaced, then
you must return your original pump to
Tandem in accordance with Tandem’s
instructions. In the event the defective
t:slim X2 Pump is not returned, then
this warranty shall be void and you will
not be entitled to future pump replace-
ment or repairs.
The warranty is valid only if the t:slim
X2 Pump is used in accordance with
Tandem’s instructions for use and
user manual and will not apply if:
•
damage results from changes or
modifications made to the t:slim
X2 Insulin Pump by the user or
third persons after the date of
manufacture;
•
damage results from service or
repairs performed to any part of the
t:slim X2 Pump by any person or
entity other than Tandem;
•
the t:slim X2 Pump seal is broken;
•
a non-Tandem cartridge is used
with the t:slim X2 Pump;
•
damage consists of scratches
and wear to surfaces and other
externally exposed parts due to
wear and tear;
•
damage results from an event or
accident beyond the control of
Tandem; or
•
damage results from negligence
or improper use, including but
not limited to improper storage or
physical abuse.
From time-to-time Tandem may offer
software updates for your t:slim X2
Pump to help to ensure the up-to-date
functionality of your pump or software
that are intended to add new features
to your t:slim X2 Pump. Tandem re-
serves the right to offer those updates,
if any, in its sole discretion either at no
charge or for an additional fee to be
determined at a future date. To the
extent that an update is offered at no
charge, it is considered to be included
in the original cost of your pump. Any
future software updates will be subject
to your acceptance of other terms and
conditions that may be applicable at
that time, including additional terms
that may modify or limit the terms of
this Warranty.
This warranty shall be personal to
the original end use purchaser. Any
sale, rental or other transfer or use of
the t:slim X2 Pump covered by this
warranty to or by a user other than the
original end use purchaser shall cause
this warranty to immediately terminate.
This warranty only applies to the t:slim
X2 Pump and does not apply to other
products or accessories. This warranty
is valid only in the United States. No