Tandem t:slim X2, User Manual

Page: 166 / 198

Customer Technical Support:
(877) 801-6901 166
Chapter 19 – Taking Care of Your t:slim X2 Pump
19.1 Overview
This section provides information on
caring for and maintaining your pump.
Cleaning Your Pump
When cleaning your t:slim X2 Pump,
use a damp lint-free cloth. Do not
use household or industrial cleaners,
solvents, bleach, scouring pads, chem-
icals, or sharp instruments. Never sub-
merge the pump in water or use any
other liquid to clean it. Do not place
the pump in the dishwasher or use hot
water to clean it. If needed, use only
a very mild detergent, such as a bit of
liquid soap with warm water. When dry-
ing your pump, use a soft towel; never
place your pump in a microwave oven
or baking oven to dry it.
Storing Your Pump
If you need to stop using your t:slim X2
Pump for a long period of time, you can
place the pump in storage mode. To
place the pump in storage mode, con-
nect the pump to a power source and
then press and hold down the Screen
On/Quick Bolus Button for 25 seconds.
The pump will beep 3 times before go-
ing into storage mode. Disconnect the
pump from the power source.
Keep the pump protected when not
in use. Store at temperatures between
-4°F and 140°F and at relative humidity
levels between 20% and 90%.
To bring the pump out of storage
mode, simply connect the pump to a
power source.
Inspecting Your Pump
for Damage
PRECAUTION
DO NOT use your pump if you think it might be
damaged due to dropping it or hitting it against
a hard surface. Check that the pump is working
properly by plugging a power source into the
USB port and confirming that the display turns
on, you hear audible beeps, feel the pump
vibrate, and see the green LED light blinking
around the edge of the Screen On Button. If you
are unsure about potential damage, discontinue
use of the pump and contact Tandem Diabetes
Care Customer Technical Support at (877)
801-6901.
If you drop your t:slim X2 Pump or it
has been hit against something hard,
ensure that it is still working properly.
Check that the touch screen is working
and clear, and that the cartridge and in-
fusion set are properly in place. Check
for leaks around the cartridge and at
the Luer connector to the infusion set.
Immediately contact Tandem Diabe-
tes Care Customer Technical Support
at (877) 801-6901 if you notice any
cracks, chips, or other damage.