TANDBERG T2000 MXP User Manual Download

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D1337703_T2000_MXP_User_Manual

3.13.1

Diagnostics

Diagnostics allows testing of individual system components and displays the current system
settings.

Diagnostics contain:



System Information



Call Status



Channel Status



System Selftest



View Administrator Settings



IP Address Conflict Check



Warnings

Summary of Contents for T2000 MXP

Page 1: ...User Manual Software version F3 D13377 03 This document is not to be reproduced in whole or in part without permission in writing from...

Page 2: ...hed for informational purposes only is subject to change without prior notice and should not be construed as a commitment by TANDBERG The information in this document is believed to be accurate and re...

Page 3: ...for information on local waste handling and recycling of electronic products Production of products Our factories employ the most efficient environmental methods for reducing waste and pollution and e...

Page 4: ...with water for cleaning the exterior of the apparatus Ventilation Do not block any of the ventilation openings of the apparatus Install in accordance with the installation instructions Never cover th...

Page 5: ...ualified service personnel Damaged Equipment Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions When the power cord or plug is damaged or fr...

Page 6: ...ny questions comments or suggestions please see the Online Support service at www tandberg net It is also possible to send a fax or mail to the attention of Product and Sales Support TANDBERG P O Box...

Page 7: ...elephone Call 32 3 5 3 Add Call 33 3 5 4 Call Settings 35 3 5 5 Streaming 36 3 6 Answer an incoming call 38 3 7 End Call 39 3 8 Standby 40 3 8 1 Delay Standby for 1 hour 41 3 8 2 Delay Standby for 3 h...

Page 8: ...Call Length 108 4 1 5 Phone Book Settings 109 4 1 6 Permissions 110 4 1 7 Screen Settings 112 4 1 8 Software Options 117 4 2 Menu Settings 118 4 2 1 Menu Timeout In Call 119 4 2 2 Welcome Menu 120 4...

Page 9: ...ettings 169 4 8 2 LAN Settings 171 4 8 3 Network Profiles 188 4 8 4 Data Port 189 4 9 Restore Default Settings 190 5 Peripheral Equipment 191 5 1 Interfaces 192 5 1 1 Video 192 5 1 2 Audio 194 5 1 3 N...

Page 10: ......

Page 11: ...ion up to 2Mbps Support native 16 9 Wide XGA monitors by increasing the resolution to 1280x768 WXGA Automatic use of WXGA format when VGA Monitor Format is set to Wide Network The system supports vide...

Page 12: ...tations of exceptionally high quality resolution video Duo VideoTF H 239 which allows participants at the far end to simultaneously watch a presenter on one screen and a live presentation on the adjoi...

Page 13: ...Names NEW Usability upgrade and improved user feedback Improved Phone Book On screen Warnings and Network Statistics information NEW Including support for Thai and Finnish On Screen menu language The...

Page 14: ...nitor displays the far end and near end videoconferencing sites in addition to the menus Note that the monitor pictures drawings used in this manual might differ from the actual monitor model shipped...

Page 15: ...cause problems Use the little white switch placed under the batteries to change the reach of the signal from 20 meters to 2 meters This will prevent you from unintentionally controlling another video...

Page 16: ...lity of the system The Administrator Menu contains all the settings of the system The Administrator Settings are accessible from the Main Menu by selecting Control Panel and Administrator Settings Mak...

Page 17: ...Introduction 7...

Page 18: ...t other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the communication equipment to report a gas leak in the vicinity of the...

Page 19: ...Installation 9 2 1 Mounting When mounting the TANDBERG 2000 MXP follow the figures below...

Page 20: ...itional non working connectors 1 Power cable Connect the system power cable and monitor power cable to an electrical distribution socket 2 Monitor cables Connect the Video cable labelled VGA IN Main M...

Page 21: ...which ISDN cable number 1 has been connected Note The system does not have a built in network terminator If the wall socket provides an ISDN U interface an NT1 between the system and the ISDN line is...

Page 22: ...and Hypersound OFF How to select PC analog video input 1 Press menu on the monitor remote control Note Not the TANDBERG remote control 2 Select Input select 3 Select PC analog How to set Hypersound O...

Page 23: ...ady displayed Select Control Panel Administrator Settings General to open the General Settings menu 2 Language Press OK in the Language field and select the wanted language from the list 3 System Name...

Page 24: ...e Main Menu if not already displayed Select Control Panel Administrator Settings Network to open the Network menu 2 ISDN configuration Set the Network type to the desired network Specify the settings...

Page 25: ...ake up the system by picking up the remote control An incoming call or pressing any key on the remote control will also wake up the system If the system does not respond Make sure that the system is s...

Page 26: ...fault The ISDN IP numbers and the system name are displayed in the upper right corner The ISDN Number and IP Number are the dial in numbers of the system The welcome screen provides you with the most...

Page 27: ...Cancel takes you back one step in the menu system Use Cancel to delete characters in an input field see Navigation 6 Press the Call key to place a call see Make a Call 7 Camera presets define specific...

Page 28: ...en not in a call will place the system in Standby mode see End Call and Standby 15 Number Letter keys function in the same manner as with a mobile or cellular phone see Number and Letter keys 16 Press...

Page 29: ...ted item Press OK to select Cancel key In the main menu pressing Cancel X will hide the menu If the menu is hidden bring it back with OK In other menus pressing Cancel X takes you one step back In an...

Page 30: ...our PC screen it is recommended to set Local PC Display to On see Screen Settings That implies that you can display your PC locally while having a videoconference and you can keep on working without h...

Page 31: ...button once to get side by side view 1 1 Press again to get the layouts 1 2 and 1 3 and finally go back to full screen view You can also go back to full screen directly by pressing and holding Layout...

Page 32: ...bol will start to flash Pressing the Mic off button one more time will activate the microphone again Note that Mic off will mute all microphone inputs but will not mute audio from the AUX and VCR inpu...

Page 33: ...General Use 23 3 2 5 Volume and Press the Volume key to adjust the volume level An on screen indicator will show the current level...

Page 34: ...etter Press the key as many times as needed to get the right letter Change to lower or back to upper case letters with the a A key and space with the 0 _ key To write numbers in a text input field pre...

Page 35: ...extension numbers during a call press the Touch tones button to activate the number keys otherwise the number keys will activate the corresponding camera presets An indicator will tell that Touch tone...

Page 36: ...is shown when DES encryption Secure Conference is active see Security for details Not Secure Conference This open padlock indicator is shown during the initialization phase for AES or DES encryption...

Page 37: ...General Use 27 Telephone This indicates that there is a telephone participant in the conference The displayed number indicates how many telephone participants there are in the conference...

Page 38: ...e Menu Main menu outside a call and in a call Press the Menu button on the remote control to display the menu The menu contains all functions needed in order to control the system The menu contains th...

Page 39: ...n is displayed on the line above see the figure above Press the OK button to activate the current selected function The menu automatically times out after 15 seconds if not used see Menu timeout Press...

Page 40: ...e both video calls and telephone calls Call Settings specifies the quality of the call It is possible to alter the default call settings for the current call if required The Default Call Settings are...

Page 41: ...gatekeeper or border controller with DNS support there are several ways to call into the system IP address E 164 H 323 ID H 323 ID domain E 164 domain See H 323 Settings for details Place the call by...

Page 42: ...IP addresses Place the call by either 1 Press OK on the remote control select the Place Telephone Call icon and press OK once again or 2 Use the arrow button on the remote control to select the Place...

Page 43: ...the next participant is using a video system and press OK or 2 Select the Add Telephone Call icon if the next participant is using a telephone system and press OK A new entry is now displayed in the c...

Page 44: ...D1337703_T2000_MXP_User_Manual 34...

Page 45: ...gs When setting up a call in the Make a Call menu 1 Select the Default Call Settings field for the participant and press the OK button on the remote control 2 Make desired changes to Call Type Network...

Page 46: ...dress of the streaming system 2 After the Web page of the system is shown click on Streaming Alternatively enter http codec ip address stream sdp Streaming Settings Address Address is defined as the I...

Page 47: ...f streaming using Web browser or Telnet sessions See also Password section below Announcements On The codec will announce to the network that it is streaming This enables a streaming client e g a PC t...

Page 48: ...ing call select the Reject icon and press the OK button or press the End Call button on the remote control Incoming calls will connect automatically if Auto Answer is set to On see Auto Answer for det...

Page 49: ...the menu and select End Call When the End Call dialog box is displayed either Press the red End Call button on the remote control again or Press the OK button to confirm that the call is to be ended...

Page 50: ...e End Call button on the remote control twice How to turn off the standby mode When the system is in standby pick up the remote control or press any of its keys to activate the system again The standb...

Page 51: ...em from entering standby mode for 1 hour This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors It is also possible to...

Page 52: ...ostpones the automatic standby mode for 3 hours This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors It is also possi...

Page 53: ...cepting any incoming calls the function Do Not Disturb has to be activated The caller will hear a busy tone when calling the system The monitor will be black when Do Not Disturb is active see figure b...

Page 54: ...at the bottom line Navigate up and down in the Phone Book with the arrow keys on the remote control Use the letter keys to search through the contacts beginning with the typed letter The functions in...

Page 55: ...General Use 45 Call History My Contacts Global Contacts...

Page 56: ...lists 1 Select a number from the list 2 Press the green Call button on the remote control or press the left arrow key to select the Call Now icon followed by OK The call will be set up as a video call...

Page 57: ...on followed by OK The call will be set up as a video call or a telephone call depending on the settings made when storing the contact Alternatively press the OK button when the contact is selected The...

Page 58: ...D1337703_T2000_MXP_User_Manual 48 The following functions are available from My Contacts Call Now New Contact New MultiSite Contact Edit Contact Delete Contact Close...

Page 59: ...characters For numbers press the button for one second 3 Enter Number by using the number keys on the remote control Input will automatically be interpreted as numbers The maximum number length is 60...

Page 60: ...e already stored in My Contacts It is possible to have up to totally 4 video participants and 3 telephone participants in a meeting How to define a New MultiSite Contact 1 Open the Phone Book via the...

Page 61: ...andwidth equally for all the participants Example In a MultiSite Contact there is one participant with bandwidth 256kbps and one participant with bandwidth 384kbps 512kbps is the maximum bandwidth of...

Page 62: ...Press the left arrow on the remote control followed by the down arrow until the Edit Contact icon is selected 3 The current settings for this contact is displayed in a dialogue box Alter the wanted s...

Page 63: ...m My Contacts How to delete a contact 1 Select the contact that is to be deleted 2 Press the left arrow on the remote control followed by the down arrow until the Delete Contact icon is selected The D...

Page 64: ...s 1 Find the desired contact using the arrow keys or searching on the first letter with the letter keys or use the search function described in Search 2 Press the green Call button on the remote contr...

Page 65: ...ith several sub folders Use the Up one Level button to navigate up in the tree structure When a search in the Global Phone Book is made by using the Search function only contacts matching the search t...

Page 66: ...ed contact How to search in the Global Phone Book 1 Select the Search icon 2 Enter search text in the dialogue box that appears and press the OK button on the remote control The system will list all e...

Page 67: ...often used to My Contacts Note that the local copy will not be updated if the Global Contacts are updated from the management system How to copy a contact from the Global Phone Book to the Local Phone...

Page 68: ...th the near end and far end camera see Move Camera and Far End Control for details Use the zoom button on the remote control will zoom the picture in and out Use Camera Presets see Camera Presets for...

Page 69: ...is displayed press the Cancel button on the remote control to hide it Use the left and right arrow keys to pan the camera and the up and down arrow keys to tilt the camera Use zoom and to zoom in and...

Page 70: ...ils How to use Far End control 1 Select the Camera Control icon in the menu 2 Select the Far End Control icon When far end camera control is selected an indicator will appear and it is possible to con...

Page 71: ...numbers or letters 1 Press a number on the remote control The camera will move to the corresponding angle or video source stored on that number How to use presets via the menu 1 Select Camera Control...

Page 72: ...hich camera preset to be used on the TANDBERG Tracker 2 Move the camera to the desired position to store on the tracker 3 Select Move Camera Save New Preset in the menu 4 All camera presets are access...

Page 73: ...t the focus The temporary focus will last until you move the camera again and auto focus will take effect Camera Brightness Auto Auto brightness continuously updates the brightness of the camera pictu...

Page 74: ...here should you position the camera for Preset 7 The camera position stored at Preset 7 must be related to Microphone 1 Therefore all participants who are located closest to Mic1 should be included in...

Page 75: ...resentation outside a call to make a local presentation for the people in your own meeting room Use Presentation when you are in a call to make a presentation for the far end as well The quickest way...

Page 76: ...be temporarily stored as presentation source until next time the system goes to standby The default presentation source can be permanently changed in Presentation Settings When using the presentation...

Page 77: ...eo sources and headers Start a Dual Stream by selecting a Dual Video source Close the Dual Stream by deselecting the video source button Note that Dual Video Stream may not be available if option not...

Page 78: ...ect the VGA DVI cable to the PC Presenter PC DVI I in connector on the codec 2 Connect the VGA DVI cable to your PC VGA Output 3 When the PC is connected to the codec hit the Presentation key to displ...

Page 79: ...Connections 3 Select Auto for Display Number Display Number in the system must then have the value 0 4 Enter a password in the Password field This must correspond with the VNC Settings on your system...

Page 80: ...mote control to start a PC presentation PC will appear as a Dual Video Stream in addition to main camera End the Dual Stream presentation by pressing presentation key again In Presentation Settings yo...

Page 81: ...hot Snapshot is found on the Star key on the remote control 1 Press Star and you take a snapshot of the current video source current video is default snapshot source You can change the snapshot source...

Page 82: ...pshot in the Presentation menu 3 Press the Display Snapshot button again to deselect it When disconnecting the call the stored snapshot will be erased Receiving snapshots 1 When receiving a snapshot t...

Page 83: ...ipate in the same conference During an MCU conference the status line will provide information about the conference You can make a multipoint conference in different ways The Conference Services vary...

Page 84: ...ite supports both Split Screen and Voice Switched mode With MultiSite you have the following services Request Release Floor Assign Floor To Participant Release Floor From Participant Terminal Names La...

Page 85: ...Support you may have the following services With an external MCU that does not support H 243 you have the following services Request Release Floor Terminal Names The MultiSIte option is not available...

Page 86: ...are done and make the floor available for other participants in the conference An indicator appears when you have floor and disappears when you release floor see floor indicator in On screen Indicato...

Page 87: ...ng Participants including the MultiSite host 5 1 Split displays the speaking participant in a big picture and the other participants in small pictures Voice Switched mode displays the participant that...

Page 88: ...D1337703_T2000_MXP_User_Manual 78 3 12 3 Terminal Names Choose Terminal Names to see a list of the participants of the MultiSite conference Press Cancel to go back...

Page 89: ...MPS or MultiSite As chairman you have access to more MultiSite Services Select Chair Control to assume the role of chairman of the conference Select Release Chair to end the role as chairman A Chair i...

Page 90: ...2000_MXP_User_Manual 80 3 12 5 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to select which of the conference participants that is to be broadcasted to all other pa...

Page 91: ...3 12 6 View Site and End View Not supported by TANDBERG MCU or MultiSite View Site allows you to view any participant in the conference regardless of whom having floor and chair Choose End View to go...

Page 92: ...Manual 82 3 12 7 Disconnect Participant Disconnect Participant allows the chairman to disconnect any participant in the conference In a multipoint call this is equivalent to disconnecting a participan...

Page 93: ...neral Use 83 3 12 8 Terminate Meeting Terminate Meeting allows the chairman to terminate the conference altogether In a MultiSite call this is equivalent to pressing End All Calls from the end call me...

Page 94: ...oming calls you can accept or reject it Pressing the green key is equivalent to pressing Accept Pressing the red key is equivalent to pressing Reject End a MultiSite Call Ending a MultiSite Call is no...

Page 95: ...General Use 85 3 13 Control Panel The Control Panel contains the features Diagnostics Text Chat Audio Demonstration Administrator Settings Restart User Guide...

Page 96: ...ics Diagnostics allows testing of individual system components and displays the current system settings Diagnostics contain System Information Call Status Channel Status System Selftest View Administr...

Page 97: ...contains System Name My ISDN Number My IP Number My IP Address MultiSite number 2 MultiSite number 3 Software Version Internal Test Software Options installed Network Lines active Lines not active Ha...

Page 98: ...release of the call when disconnected the network has acknowledged the disconnection Cause codes The most common cause codes for ISDN are 1 2 16 17 18 21 28 29 31 34 41 58 65 69 81 88 100 102 127 255...

Page 99: ...menu has two columns one for transmitted and one for received audio video data information If Dual Stream or MultiSite is available on your system and in use pressing the UP DOWN keys will show one p...

Page 100: ...3_T2000_MXP_User_Manual 90 3 13 1 4 System Selftest The system performs a check to determine internal hardware integrity System Selftest is useful when you want to check if your network connection is...

Page 101: ...en Settings TV Monitor Format Picture Layout VGA Monitor Format VGA Out Quality PC Picture Format Allow VGA 50Hz Software Options Options Installed Serial Number Current Option Key Menu Settings Menu...

Page 102: ...e VCR Ducking Level Settings Mic1 Mic2 Mic3 Audio4 Audio5 Audio6 Outputs Out1 Out2 AUX Out3 VCR Out1 Mode Level Settings Out1 Out2 AUX Out3 VCR Echo Control Mic1 Mic2 Mic3 Audio4 Audio Levelling AGC M...

Page 103: ...dress Validate Numbers MSN Parallel Dial Send Own Numbers Sending Complete ISDN PRI Settings Number Range ISDN PRI Switch Type Channel Hunting Max Channels Low Channel High Channel Search High Low Lin...

Page 104: ...1 SNMP Trap Host2 SNMP Trap Host3 SNMP Community Streaming Settings Address Address Port TTL Router Hops Streaming Source Allow Remote Start Announcements Video rate kbps Network Profiles Auto H 320 H...

Page 105: ...General Use 95 3 13 1 6 IP Address Conflict Check The system will give a warning if there is an IP conflict The user may initiate this check by selecting IP Address Conflict Check...

Page 106: ...the call ISDN PRI warnings ISDN PRI is configured for this system but the line is not connected Please check your network connection or disable the network 131 There is something wrong with the ISDN...

Page 107: ...m is already registered with the same alias or H 323 ID The max capacity on the gatekeeper is reached Registration failed Tried to register to the gatekeeper without a valid alias Registration failed...

Page 108: ...r text in the displayed window How to use Text Chat 1 Choose Text Chat from the Control Panel to open the Text Chat window 2 Enter text with the number keys like on a mobile phone The text is sent to...

Page 109: ...General Use 99 3 13 3 Audio Demo Note that the Audio demo will only appear in the User Guide if a Digital Natural Audio Module is connected to the codec...

Page 110: ...rator Settings Administrator Settings contains the configuration of the whole system It is recommended to password protect Administrator Settings to prevent occasional users to make changes to the sys...

Page 111: ...General Use 101 3 13 5 Restart Restart the system by pressing the Restart button You are prompted with a dialog box saying Do you want to restart the system Press OK to restart press Cancel X to abort...

Page 112: ...37703_T2000_MXP_User_Manual 102 3 13 6 User Guide The on screen user guide takes you through a quick step by step introduction to videoconferencing It gives the user basic skills in how to use the sys...

Page 113: ...the behavior of the system It is recommended to password protect the access to Administrator Settings to prevent occasional users from making crucial changes to the system see Administrator Password A...

Page 114: ...the system go through the General Settings menu to ensure that you have the right settings for your system see System Configuration General Settings contain Language System Name Autoanswer Max Call L...

Page 115: ...supports 15 different languages for its on screen menus English German French Norwegian Swedish Italian Spanish Portuguese Chinese Simplified Chinese Traditional Japanese Russian Korean Finnish and Th...

Page 116: ...call When using the Web interface When the codec is acting as an SNMP Agent Towards a DHCP server H323 ID Other systems can call in using this name instead of IP number IP address System Name is blan...

Page 117: ...tically or manually On The system will automatically answer all incoming calls On Mic Off The system will automatically answer all incoming calls and switch the microphone off when the call is connect...

Page 118: ...108 4 1 4 Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the specified Max Call Length Max Call Length can have the following values 0...

Page 119: ...Book On Phone Book is available in the menu Off Phone Book is hidden from the menu and is unavailable for users IP address Enter the IP address of the management system that provides the Phone Book Pa...

Page 120: ...e user must enter the correct password in order to put the call through Off No password is necessary to make a call Incoming MCU Calls On When you are in a call the system will provide visual and audi...

Page 121: ...ble to accomplish the software upgrade On The system will allow a remote system to upgrade local software Off The system will not allow a remote system to upgrade local software Note that the configur...

Page 122: ...outside a call and in a call Off If Local PC Display is Off you will not be able to see a Local PC image Please refer to Local PC Display for more information Picture Layout The Advanced Picture Layou...

Page 123: ...displayed as the main image and the far end and near end as smaller images to the right see figure below for an example Press the Layout button again to get the 1 3 layout The next time the Layout but...

Page 124: ...een display activate the Native 16 9 format by setting the VGA Monitor Format to Wide Note that you should only change this setting if your VGA monitor is a wide screen 16 9 monitor or projector The V...

Page 125: ...rmat is forced to SVGA format 800x600 75Hz XGA 1024x768 60Hz VGA output format is forced to XGA format 1024x768 60Hz VGA Out Quality for Wide XGA If VGA Monitor Format is set to Wide PC Picture Format...

Page 126: ...116 Normal VGA output will have 4 3 aspect ratio on wide screen monitor Wide VGA output will utilize the wide screen monitor at full PC presentation shown in Normal correct ratio mode PC Presentation...

Page 127: ...unctionality In order to activate additional bandwidth you need to enter a bandwidth key A restart of the system is required after entering a new option and or bandwidth keys If the key is invalid the...

Page 128: ...03_T2000_MXP_User_Manual 118 4 2 Menu Settings Menu Settings contain the settings Menu Timeout In Call Welcome Menu Welcome Picture Logo Balloon Help Display Welcome Text Welcome Text Administrator Pa...

Page 129: ...the menu to time out automatically when you are in a call On The menu will time out automatically after 15 seconds if there is no activity on the remote control Menu timeout does only apply when you...

Page 130: ...u contains the Main Menu System Status your System Name and dial in numbers On The Welcome Menu is shown when the system wakes up from standby mode Off The Welcome Menu is not shown when the system wa...

Page 131: ...at you see in the background of the welcome menu Selfview Selfview is shown in the background of the welcome menu In most cases this means that main camera is displayed and you can see the video image...

Page 132: ...ormation about how to upload a Logo see Appendix 6 Set the Logo settings to On to display the logo On Choose On if you want the company logo to appear in the background of the welcome menu Off The log...

Page 133: ...Administrator Settings 123 4 2 5 Balloon Help It is possible to enable disable the balloon help window On Choose On if you want help text windows to appear Off There will be no help text window...

Page 134: ...ext The welcome text displays your system name and dial in numbers by default It is possible to hide this information by choosing Display Welcome Text Off On Welcome text is displayed on the welcome m...

Page 135: ...nistrator Settings 125 4 2 7 Welcome Text You can change the welcome text to any text you like instead of the default text Remember that Display Welcome Text must be On to be able to edit the welcome...

Page 136: ...digits long The Administrator Password dialog box will pop up when you choose Administrator Settings from the Control Panel This will prevent occasional users from going in to administrator settings W...

Page 137: ...r Settings 127 4 3 Presentation Settings Presentation Settings contain Presentation Start H 239 Call Video Source Presentation Source Snapshot Source Auto Display Snapshot PIP Appearance PIP Placing V...

Page 138: ...lled see the System Information menu in Control Panel Manual means that you manually choose if you want to start Duo Video or not every time you start a presentation Auto Dual Stream starts automatica...

Page 139: ...ssion of two video streams It combines elements of Duo Video and People Content If H 239 is disabled you will still be able to start TANDBERG Dual Video Stream Enabled Enables H 239 Disabled Disables...

Page 140: ...urce was Example What is the advantage of setting Call Video Source to Main Camera When you are not in a call you can work with the screen as a normal PC screen When you make a video call the system w...

Page 141: ...ote Pressing the Presentation button will put the Presentation Source on display Presentation Source is PC by default You can change the Presentation Source to any video source and none Choosing none...

Page 142: ...fault Snapshot Source This means that you take a snapshot of the video source that is currently active You can change the Snapshot Source to any video source In this way you can program the snapshot k...

Page 143: ...they are sent or received The snapshots will be sent and received but not displayed With Auto Display Snapshot set for Manual you must enter the Presentation menu to display a snapshot Auto A sent or...

Page 144: ...ence Auto PIP Auto means that Picture In Picture will appear automatically when it is suitable A picture in picture is nice when you use Duo Video and you need an extra window to see all the pictures...

Page 145: ...hall appear You can of course move the PIP with the Layout button on the remote anytime Top Right PIP is placed in the Top Right corner Bottom Right PIP is placed in the Bottom Right corner Bottom Lef...

Page 146: ...t corner of the Windows taskbar You can also select Command Prompt from the Startup menu Run and type cmd then enter This will open a command window and from here Type ipconfig and press enter Display...

Page 147: ...Administrator Settings 137 4 4 Call Quality Call Quality contains the settings Video Algorithm Audio Algorithm AAC LD 128kbps Natural Video Max Upstream Rate Video Quality Default Call Settings...

Page 148: ...the remote system Use this menu to disable video algorithms in case you have interoperability issues calling other systems H 264 Bandwidth efficient video compression and decompression H 263 Normal vi...

Page 149: ...ity audio MPEG 4 Advanced Audio Coding Low Delay 20 kHz stereo at 128kbps mono at 64kbps Call Rate vs Audio algorithms selected Modify remove algorithms used by unchecking the different audio algorith...

Page 150: ...Stereo audio requires twice the bandwidth as mono CD quality audio Therefore we recommend to enable stereo audio on high call rates only To enable stereo CD quality audio you need to specify a call ra...

Page 151: ...atural video will be disabled in H 323 MultiSite calls and in H 320 Continuous Presence MultiSite calls Auto Natural Video Auto will enable transmission of Natural Video from 768 kbps and above Recept...

Page 152: ...e Max Upstream Rate kbps defines the desired maximum transmitted call rate This is to be able to limit the outgoing bandwidth whilst keeping the maximum incoming bandwidth especially useful for home o...

Page 153: ...ach video input can be configured to either motion or sharpness Motion When there is a need for higher frame rates typically when a large number of participants are present or when there is a lot of m...

Page 154: ...XGA XGA SVGA 4xCIF VGA CIF QCIF Transmission mode with Motion or Sharpness selections 4 4 6 2 Native Resolutions The following live video resolutions are supported on the system Native NTSC 4xSIF 704...

Page 155: ...ons may cause the setup of a video call to fail The call will then be set up as a telephone call instead if Fallback to Telephony is enabled For MultiSite calls Call Type enables you to specify both t...

Page 156: ...18B IP only 768 kbps 12B IP only 512 kbps 8B 384 kbps 6B 320 kbps 5B 256 kbps 4B 192 kbps 3B 128 kbps 2B Bonding H 221 64 kbps 1B H 221 Note that some software versions and networks do not support all...

Page 157: ...and is primarily used in European Countries LAN equivalent extension address or TCS 4 is used to address different systems on a LAN when dialing via a gateway To specify an ISDN sub address or its LAN...

Page 158: ...D1337703_T2000_MXP_User_Manual 148 4 5 Audio Audio contains the settings Inputs Outputs Echo Control Stereo Settings Audio Levelling AGC Alert Tones and Volume...

Page 159: ...st possible audio and minimize the background noise Fixed Fixed will maintain a constant weighting of all microphones VCR Ducking If VCR Ducking is activated the VCR audio level will be attenuated if...

Page 160: ...udio inputs VCR Left Right are set to a default level which is adhered to by most manufacturers of audio visual equipment and is a level at which most audio visual equipment CD players VCRs or DVDs wi...

Page 161: ...a mix of audio from far end and local end Audio in VCR Left Right If an output is Off no audio will be sent to that output Level Settings Adjust the audio output level to the loudspeakers The volume...

Page 162: ...r the available audio sources Echo Control should be switched Off if external echo cancellation or playback equipment is used On NR Activates both Echo Control and Noise Reduction Note that it is your...

Page 163: ...l be a mix of Audio in 3 and 4 and the far end mono or left right If the system is connected to a Digital NAM stereo sound on the loudspeakers shall be present if a stereo input signal is connected to...

Page 164: ...sing the audio input level settings The AGC will not compensate for severe maladjustment of input levels When applying a weak signal in the presence of strong background noise the AGC might amplify th...

Page 165: ...phone calls Alert Volume You may change the volume level for the selected ringing tone Alert Speaker The system also has an internal call alerting speaker On The internal speaker will warn you of an i...

Page 166: ...D1337703_T2000_MXP_User_Manual 156 4 6 Video Video contains the settings Camera Tracking Mode MCU Status Line Floor to Full Screen Web Snapshots MultiSite Picture Mode Video Name...

Page 167: ...itable when wide angle images are preferred over close up images Normal Should be used in regular meetings Fast The system quickly zooms in on a single person speaking Suitable when close ups are pref...

Page 168: ...rs will be displayed and provide information about the conference Off The MultiSite MCU DuoVideo indicators will not be displayed Auto The MultiSite MCU DuoVideo indicators will be displayed for a few...

Page 169: ...een When Floor to Full Screen is Off someone who request floor in a MultiSite conference using the 5 1 layout will be seen in the large square rather than full screen On The participant that has floor...

Page 170: ...snapshots and provide them to the world outside by request as http get or via ftp See Appendix 6 for descriptions of the possible snapshot files On Snapshots generation is enabled Off Snapshots gener...

Page 171: ...cipants on the screen simultaneously A MultiSite call with 3 or 4 video participants is displayed with 4 Split A MultiSite call with 5 or 6 video participants is displayed with 5 1 Split Voice Switche...

Page 172: ...D1337703_T2000_MXP_User_Manual 162 Voice Switched mode...

Page 173: ...urces are available on your system The video names cannot exceed eight characters The names correspond to the video names in the Presentation Menu Choose Presentation from the main menu and open the M...

Page 174: ...D1337703_T2000_MXP_User_Manual 164 4 7 Security Security contains the settings Encryption Encryption Mode Passwords...

Page 175: ...displayed The closed padlock will only be displayed on each site when all links in the MultiSite conference are encrypted If the far end supports encryption the systems will initiate encryption after...

Page 176: ...use AES with 128 bits encryption when setting up calls If AES is not supported by the other site s no other type of encryption will be initiated DES The system will always try to set up the call usin...

Page 177: ...inistrator Password IP Access Password Streaming Password VNC Password Access Code and Remote Software Upgrade password are duplicated from their respective menus Using the Security menu gives you a q...

Page 178: ...D1337703_T2000_MXP_User_Manual 168 4 8 Network The network menu contain ISDN BRI Settings LAN Settings Network Profiles Data Port...

Page 179: ...of your ISDN line If some of the ISDN lines are not to be used set Enabled Off Line 1 should always be enabled National ISDN and AT T Custom ISDN might require SPID numbers associated with your ISDN...

Page 180: ...bers is set to On only calls to those numbers specified in the Line Setup menus will be answered This service can be ordered from your telephone company Parallel dial On Channels will be dialed and co...

Page 181: ...Administrator Settings 171 4 8 2 LAN Settings LAN Settings contain IP Settings H 323 Settings SIP Settings Wireless LAN Settings SNMP Settings IP Services Quality of Service...

Page 182: ...eld IP address IP address defines the network address of the codec This address is only used in static mode In DHCP mode the assigned IP address can be found on the Welcome Menu IP subnet mask IP subn...

Page 183: ...or Settings 173 IP Access Password By setting an IP Access Password on the system all access to the system using IP Telnet FTP and WEB requires a password The default IP Access Password is TANDBERG DN...

Page 184: ...e specified If the network addresses are unknown please contact your administrator or Internet Service Provider DNS Domain Name DNS Domain Name is the default domain name suffix which is added to unqu...

Page 185: ...tem may be specified here The System name is used if no H 323 ID is entered H 323 Call Setup Direct An IP address must be used in order to make a H 323 call The system will not use a gatekeeper or Cal...

Page 186: ...TANDBERG Expressway firewall traversal solution and is placed outside the firewall you should register the IP address of your Border Controller as the Gatekeeper IP address and set H 323 Call Setup to...

Page 187: ...Administrator Settings 177 CallManager Settings CallManager IP This is the CallManager IP address that is used if you specify H 323 Call Setup CallManager...

Page 188: ...dress in place of its own IP address within Q 931 and H 245 Auto The system will try to determine if the NAT Address or the real IP address should be used within signalling This is done to make it pos...

Page 189: ...ns the ports 5555 to 5565 will be used for Q 931 and H 245 respectively Dynamic The system will allocate which ports to use when opening a TCP connection The reason for doing this is to avoid using th...

Page 190: ...name part of the SIP Address URI is usually a full name or system name Examples Alice Wonderland System 01 SIP Address The SIP Address is the SIP URI used to address the system SIP Address URI text f...

Page 191: ...t is 5060 for TCP and UDP but another one can be provided Server Address text field Examples sipserver example com sipserver example com 5060 10 0 0 2 10 0 0 2 5061 Authentication User Name This is th...

Page 192: ...the access point Press Restart from Control Panel in order to activate the settings Required cards Compaq WL110 11 Mbps Wireless LAN Lucent Orinoco 11 Mbit s SILVER Lucent Orinoco 11 Mbit s GOLD Cisc...

Page 193: ...characters The 128 bit key can consist of a leading star and 13 characters Start with a and then the text Example 128 bit key secretkeyhome Encryption using Hex numbers The 64 bit keys can consist of...

Page 194: ...rom SNMP Managers a PC program etc SNMP traps are generated by the agent to inform the manager about important events Traps can be sent to multiple SNMP Trap Hosts Enter the IP address of up to three...

Page 195: ...used to synchronize the time of the system to a reference time server The NTP IP setting holds the IP address to a time source where the system can get the exact time The time server will subsequentl...

Page 196: ...off 7 for each type of packets Auto will provide the following priority Audio Video Data Signaling 4 4 3 6 IP Type of Service TOS helps a router select a routing path when multiple paths are availabl...

Page 197: ...ich priority Audio Video Data and Signaling packets should have in an IP network The priority ranges from 0 to 63 for each type of packets Diffserv Telephony Used to define which priority Audio packet...

Page 198: ...ix will automatically be added in front of the number being dialed Example 0 is added as a Call Prefix to the 2nd profile ISDN If you enter 12345678 in the dial menu and select ISDN the number dialed...

Page 199: ...o Data port 1 you must ensure that the PC and the system are identically configured The available settings are Baud Rate Parity Databits Stopbits 1200 2400 4800 9600 19200 38400 57600 115200 None Odd...

Page 200: ...r_Manual 190 4 9 Restore Default Settings Restore Default Settings will restore all administrator settings Note that this will not affect your Call Directory information Network Type Line Setup number...

Page 201: ...lain how to connect peripheral equipment to your system First of all however we recommend you examine Interfaces with details on the available connectors on the back of the system Codec Peripheral Equ...

Page 202: ...or digital VGA formats supported on DVI I in SVGA 800x600 60Hz 72Hz 75Hz 85Hz XGA 1024x768 60 Hz 70Hz 75Hz SXGA 1280x1024 60Hz HD720p 1280x720 50 60 Hz 1 Video Outputs 1 VGA DVI I DVI Digital Video In...

Page 203: ...VI D cables transmit digital T M D S signals DVI A cables transmit analog VGA signals and DVI I cables can transmit either digital or analog signals It is possible to extend existing DVI cables by the...

Page 204: ...ed Connector codec XLR F pin 1 gnd pin 2 hot pin 3 cold neutral Female RCA phono sleeve ground centre signal Input impedance 2400 ohms pin 2 3 10K ohms Max input level when set to maximum input level...

Page 205: ...2 Mbps or 2 3 Mbps depending on the bandwidth option installed To connect the system to a LAN use the Ethernet cable provided by TANDBERG or a standard Ethernet cable The cable specification is 1 1 2...

Page 206: ...Data port The data port s are implemented as Digital Circuit Terminating Equipment DCE The connector used are female 9 pin D subs Signal name Direction Pin number Carrier detect CD From DCE 1 Receive...

Page 207: ...ument camera to the Doc Cam input if available on the system 2 Open the Presentation menu from Main menu and choose Doc Cam 3 You can also program the Presentation key on the remote to activate docume...

Page 208: ...between Audio Out R on the VCR DVD and VCR R Audio In 4 Choose the VCR video source se chapter Presentation menu to automatically activate the VCR audio and video input Make sure that Stereo Input Mo...

Page 209: ...to your system for example a whiteboard camera Connect the video output of the additional camera to one of the available Video inputs on the system Note that additional controllable cameras are only...

Page 210: ...e it is possible to connect additional microphones to your system See Appendix 4 for more information Note that this requires a system with more than one XLR input You can connect two microphones to y...

Page 211: ...In Differential Mono input Analog Pinout 1 GND 2 and 3 signal Loop out Will always give a mono analog output of the input Even with S PDIF in this output will give an analog mono output 5 x 40W conti...

Page 212: ...D1337703_T2000_MXP_User_Manual 202 The TANDBERG Digital Natural Audio Module is integrated in some TANDBERG systems Please contact your TANDBERG representative for more information...

Page 213: ...s If using a local stereo sound source you also have to enable Stereo I O mode On in the same audio menu to be able to receive stereo sound on your system and to send stereo signals to the far end See...

Page 214: ...ne audio input without integrated echo cancelling In addition to using ISDN and IP for your telephone sites it is possible to connect a telephone using normal POTS line by Connect the audio out from t...

Page 215: ...Peripheral Equipment 205 5 9 Dual Monitor Note that this requires a system with dual monitor video output...

Page 216: ...10 XGA Monitors and Projectors Optional The system can be delivered with optional single or dual TV XGA monitors It can also be connected to any DVI VGA PAL or NTSC display Note that this requires a...

Page 217: ...es a system supplied with a VGA DVI output The VESA DPMS standard consists of four modes Normal Standby Suspend and Off and applies to all Sync formats e g VGA DPMS standard Normal Standby Suspend Off...

Page 218: ...I transmitter and the monitor can go from Monitor On Power state to Intermediate Power state Active off Power state The monitor can go from Intermediate Power state to Active off Power state when the...

Page 219: ...creen settings TANDBERG supports EDID structure v1 3 which adheres to the MS Plug Play definition This standard contains information on product ID basic display parameters timing identifications and d...

Page 220: ...G have tested and verified against ADI A715 Dell W1700 EIZO L367 EIZO F730 ErgoScan 400S Hitachi CM640ET Hitachi CM769ET IBM 9494 HBO IBM G97 IBM E74 IBM 6743 60N JVC LT 23X475 L ewe TAA112747 MAG D70...

Page 221: ...the file system Appendix 7 Web Interface Appendix 8 Connecting the system to PRI T1 Appendix 9 Connecting the system to the Switched 56 network Appendix 10 Connecting the system to ISDN using NT1 net...

Page 222: ...for TANDBERG 2000 MXP or download from www tandberg net PRODUCT RELIABILITY MTBF The predicted reliability is expressed in the expected random Mean Time Between Failures MTBF for the electronic compon...

Page 223: ...video 5 audio 5x1536 video no audio 4x1920 video 5 audio 3x3072 video no audio Rate Matching Yes Yes Dual Stream DuoVideo H 239 Yes Yes Secure Conference All bandwidths All bandwidths H 264 Up to 2Mbp...

Page 224: ...dard 1152 IP only Option 384 1152 MultiSite Total 2304kbps 4x768 video no audio 4x512 video 3 audio Total 1152kbps 4x384 video no audio 4x320 video 3 audio Rate Matching Yes Yes Dual Stream DuoVideo H...

Page 225: ...Mode MultiSite Not Available Not Available Model 550MXP Bandwidth Point to point ISDN IP Standard 768 IP only Options 128 768 384 768 MultiSite Not Available Rate Matching Not Available Dual Stream Du...

Page 226: ...from pale walls often produces excellent results Avoid harsh side lighting or strong light from above Strong sunlight from a window or skylight may put part or all of the subject matter in shadow or...

Page 227: ...Non shiny non patterned preferably light grey surface if table used Walls Color Generally high contrast color desired Light blue is commonly used Acoustically reflective surfaces such as glass or conc...

Page 228: ...se remember to arrange all the peripherals so that one participant can reach each of them to point change the display tape and so forth The camera supports up to 15 pre stored camera positions The ill...

Page 229: ...250 A1 B2 ABC To upload this file to the system follow these steps Open a DOS window and go to the folder where the access txt file is located Type ftp IP address of your local system User press Enter...

Page 230: ...ablish a secure conference using AES or DES encryption The TANDBERG system will attempt this for both IP and ISDN connections Where a remote system or MCU supports encryption the highest common encryp...

Page 231: ...3 and Leased Line connections The TANDBERG AES implementation is validated as conforming to the Advanced Encryption Standard AES Algorithm as specified in Federal Information Processing Standard Publi...

Page 232: ...t can be edited as a text file Files accessible only by ftp get tmp snapshots xxx jpg or http IP address of system tmp snapshots xxx jpg site0 jpg Snapshot of current stream if MultiSite main jpg Snap...

Page 233: ...ings 2 Specify IP assignment DHCP or Static If DHCP is selected no other settings are needed If Static is selected IP address IP subnet mask and Gateway must be specified 3 Start your Web browser In t...

Page 234: ...marked CPE Customer Provided Equipment on the Adtran CSU straight through category 5 cable is recommended Connect to the network via the NET connector on the Adtran CSU Configuration of the system Op...

Page 235: ...6 cables from the Telesync adapter Line 1 and Line 2 to the SW56 network Configuration of the system Select network type to National ISDN LINE 1 SETUP NUMBER1 NUMBER2 SPID1 SPID2 program with number f...

Page 236: ...pter to the line provided from your network provider For convenience the NT1 adapters could be placed inside the cabinet If needed use the shorter ISDN cable RJ45 connectors delivered with the NT1 bet...

Page 237: ...or is used for the power and control signals to the main camera Pin 8 12V presence when connected in daisy chain Pin 7 GND Pin 6 GND Pin 5 RXD in Pin 4 TXD out Pin 3 12V Pin 2 GND Pin 1 12V Standard P...

Page 238: ...onnector is used when cascading cameras Control out signal and external camera detection Note It does not provide power for cascaded camera PRI Pinout Pin 6 GND Pin 5 GND Pin 4 RXD in Pin 3 TXD out Pi...

Page 239: ...rol Button codes Remote Control Decimal Hex Address Button name Decimal Hex Address Button name 0 00 33 21 0 OK 1 01 0 NUMBER 1 34 22 0 CALL 2 02 0 NUMBER 2 35 23 0 END CALL 3 03 0 NUMBER 3 36 24 0 PH...

Page 240: ...4 53 35 21 15 54 36 22 16 0 ZOOM OUT 55 37 23 17 0 ZOOM IN 56 38 24 18 57 39 25 19 0 VOLUME DOWN 58 3A 26 1A 0 VOLUME UP 59 3B 27 1B 0 MIC OFF 60 3C 28 1C 61 3D 29 1D 0 UP 62 3E 30 1E 0 DOWN 63 3F 0 W...

Page 241: ...p box will now appear on the screen and ask you if you would like to configure the directory number Push the ok button 5 You should now see the Directory Number Configuration WEB page Enter the E 164...

Page 242: ...r to the endpoint In case you have problems one would first ping the default gateway then the gatekeeper and then the other endpoint Traceroute Traceroute does exactly that it traces the route an IP p...

Page 243: ...ltiSite if a site is disconnected and reconnected without terminating the entire conference the next site to be connected will have a H 245 port outside of the specified range If this functionality is...

Page 244: ...ade process is aborted before it s complete the system will work as normal with the original software The TANDBERG MXP systems can be upgraded in three different ways Using the web interface Using FTP...

Page 245: ...Appendices 235 Figure 1 3 Enter the Release key in the Release Key field and press the Install Software button A new page will now be displayed...

Page 246: ...s OK to restart the system in order to activate the new software Once verified the system will reboot once more to complete the upload of all systems parameters kept from the old software revision 7 T...

Page 247: ...that both systems must be on software version F3 0 or newer for this functionality Please also note that both systems must be on software version F3 0 or newer for this functionality 1 Connect to the...

Page 248: ...is TANDBERG 8 Press Install Software The system will now use about 90 of the call capacity to transfer the software file across During this time audio and video will be turned off 9 Once the software...

Page 249: ...Appendices 239 Appendix 16 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity...

Page 250: ......

Page 251: ...197 Dual Monitor 205 Dual Stream 70 128 129 131 Dual Video Stream 70 128 129 131 Duo Video 70 128 129 131 Duo Video Quality 143 E Echo Control 152 EDID 209 Encryption 165 End Call 39 Extra cameras 19...

Page 252: ...o speakers 153 203 Streaming 36 System configuration 13 System Information 87 System Name 106 T Take Chair 79 Take new snapshot 71 72 Telephone Add On 204 Telephone Call 32 Terminate Meeting 83 Test S...

Page 253: ...you of an incoming call even though the monitor may not be switched on Audio call Audio call equals a telephone call You can make a call with the video system with audio only Audio input 4 Intended fo...

Page 254: ...ting which of the conference participants that is to be broadcasted to the other participants Channel status Comprehensive information about the call progress listing the numbers called and if an erro...

Page 255: ...compensates for any changes it detects in the audio environment Echo control When set to On the far end is prevented to hear their own audio Encryption Use encryption to make a secure call The system...

Page 256: ...lds per second Incoming call Someone calls in to your system Incoming MCU Calls If occupied in a call the system will provide a visual audio indication of an incoming call and ask to accept or reject...

Page 257: ...ferencing system enables proper exchange of audio video data when connected to an external videoconferencing system when the IP traffic goes through a NAT router Used in small LANs often home offices...

Page 258: ...emulated dual monitor layout Presentation Presentation means to show another video source Use the Presentation Key for a predefined presentation source Use the presentation menu to choose among all a...

Page 259: ...ntinuous Presence Start Channel Indicates the firstE1 T1 channel the system is allowed to use The setting might be used when if the E1 T1 line is shared with other equipment Start up video source The...

Page 260: ...The chairman can terminate the conference i e all participants are disconnected TMS TANDBERG Management Suite Touch Tones To dial extension numbers etc during a call use touch tones in order to get to...

Page 261: ...W WAVE II Camera Wide Angle View Camera delivers the widest angle of view in the industry Welcome menu The welcome menu displays the main menu when you are outside a call X XGA extended Graphics Arra...

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