TallyGenicom 6605, User Manual

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140
Chapter 7
Diagnosing Problems
FRAMING ERROR Yes The printed output may
contain random !
(exclamation point)
characters. Make a configuation printout. Set
printer serial interface parameters to
match host configuration settings
for Data Protocol, Baud Rate, Data
Bits, Stop Bits, Parity, Data Terminal
Ready, and Request to Send.
FREEFORM OFF Yes A control panel key is
stuck in the down
position. Press the key again.
FREEFORM ON: OFF
HOLD KEY @ PWRUP No This message appears if
the freeform feature is
enabled. This feature is
for manufacturing use
only and is never used by
the customer or field
maintenance personnel. Contact your authorized service
representative.
1
GRF CHK ERROR
PRESS STOP
Yes Graphic Check Error: in
the CT emulation over a
twinax interface, the
printer received a non-
printable character. Press CLEAR and then ON LINE.
H00: PCI SLOT ?
See User Manual No The controller board is
not communicating with a
PCI card. This could
indicate a bad PCI card,
poor connection, or
problem in the PCI bus. Contact your authorized service
representative.
1
H01: PCI J12
See User Manual No The controller board is
not communicating with
the PCI card in PCI slot
J12. This could indicate a
bad PCI card, poor
connection, or problem in
the PCI bus. Contact your authorized service
representative.
1
H02: PCI J13
See User Manual No The controller board is
not communicating with
the PCI card in PCI slot
J13. This could indicate a
bad PCI card, poor
connection, or problem in
the PCI bus. Contact your authorized service
representative.
1
Table 8. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation Solution