2 • On-Demand Water Heater Service Handbook for 240, 340 & 540 Condensing Models
TABLE OF CONTENTS
SPECIFICATIONS ............................................................................................................................................................................................4
INTRODUCTION ............................................................................................................................................................................................5
Gas/Water/Electric: .................................................................................................................................................................. 7
Remote Controller: ................................................................................................................................................................... 7
High Altitude: ............................................................................................................................................................................ 7
Long Vent Run ............................................................................................................................................................................ 7
Hard Water: .............................................................................................................................................................................. 7
New Installations: ..................................................................................................................................................................... 7
External Problem: ..................................................................................................................................................................... 7
Next Step: ................................................................................................................................................................................. 8
Water is not hot enough. .......................................................................................................................................................... 8
Water is too hot. ....................................................................................................................................................................... 8
Temperature fluctuates when a fixture is opened. .................................................................................................................... 9
Unit does not ignite when water goes through it. ................................................................................................................... 10
Abnormal sounds come from the unit. .................................................................................................................................... 10
Code 031: Incorrect DIP Switch Settings ................................................................................................................................. 14
Code 101: Abnormal Combustion ........................................................................................................................................... 14
Code 111 or 121: Ignition Failure / Flame Loss ....................................................................................................................... 14
Code 311, 321, 331 or 341: Thermistor Failure ....................................................................................................................... 16
Code 391: Air-Fuel Ratio Rod Failure ...................................................................................................................................... 17
Code 441: Flow Sensor Failure (Easy-Link or Multi-Link System Only) .................................................................................... 17
Code 510: Abnormal Main Gas Solenoid Valve (MV)
Code 551: Abnormal Solenoid Gas Valve (SV1, SV2, and/or SV3) ........................................................................................... 18
Code 611: Abnormal Fan Motor ............................................................................................................................................. 18
Code 651: Flow Adjustment Valve Fault (Easy-Link or Multi-Link System only) ................................................................................................ 18
Code 661: Bypass valve fault
(540 (T-H3) model only) .......................................................................................................................................................................................... 19
Code 701: Computer Board Fault / Proportional Gas Valve Fault ........................................................................................... 19
Code 711: High Limit Switch / Overheat Cutoff Fuse Circuit is Compromised ........................................................................ 19
Code 721: False Flame Detection ............................................................................................................................................ 20
Code 741: Remote Control Problem ....................................................................................................................................... 20
Code 751: Temperature Controller Problem .......................................................................................................................... 20
Code 761: Communication Error in Easy-Link or Multi-Link System ........................................................................................ 20
Code 941: Abnormal Exhaust Temperature ........................................................................................................................... 21
Code 991: Abnormal Combustion ........................................................................................................................................... 21
DIP SWITCH SETTINGS ...............................................................................................................................................................................23
HIGH ALTITUDE SETTINGS .........................................................................................................................................................................26
WIRING DIAGRAMS ...................................................................................................................................................................................30