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High Availability Configuration Guide TGW4/8 Gateway Series for Aeonix

116

Tadiran Telecom (TTL) L.P

administrator’s load balancing plan. The following features are supported with load balancing:



The gateway as a whole or endpoints search for the designated server in the server cluster (a list of

servers) using REGISTER/INVITE message in forward circular scheme.



Server failure detection is supported by gateway sending OPTIONS to each server, on which the

gateway or endpoints are registered on.



Upon the condition of no response to OPTIONS or REGISTER/INVITE, the gateway will search for the next available

servers for the gateway or endpoints and move the calls to them accordingly.

The gateway will redirect call traffic to the designated proxy server when response to the re-INVITE

from the server.

For configuration procedure, see

Configuring Load Balancing Mode

on page 126.

6.1.2 Server Cluster

The server cluster includes one primary SIP proxy server and one backup SIP proxy server under

primary-standby mode, one primary SIP proxy server and up to

five

standby proxy servers under

active-standby mode or six active servers under load balancing mode. The address of the SIP server can

be configured manually by the administrator or obtained through DNS SRV record. Topology is shown

below:

Figure 6-19

Server cluster

Aeonix SIP Servers

Gateway

Summary of Contents for TGW4 SERIES

Page 1: ...TGW4 8 Gateway Series User Configuration Manual TGW4S TGW8S 2G TGW8 2G Document Edition 2 2 ...

Page 2: ...by the Manufacturer for the use thereof nor for the rights of third parties which may be affected in any way by the use thereof Any representation s in this document concerning performance of the Manufacturer s product s are for informational purposes only and are not warranties of future performance either express or implied The Manufacturer s standard limited warranty stated in its sales contrac...

Page 3: ...1506 Document Rev 01 Jun 2015 Added a chapter Aeonix Configuration Added an Appendix Quick Configuration Procedure 1 0 Removed models HX402E HX420E HX422E HX412E HX440E Removed models MX8A 6S 2 MX8A 8FXO Removed Voice Interface Card 401A 2FXS 2FXO Replaced HX4E with TGW4S Replaced HX404E with TGW4S Replaced 8X8A with TGW8 2G and TGW8S 2G Replaced MX with TGW4S TGW8 2G and TGW8S 2G Removed all encr...

Page 4: ......

Page 5: ...guration 12 2 3 1 Status 12 2 3 2 Network Configuration 13 2 3 3 VLAN 15 2 3 4 System Configuration 17 2 3 5 SIP Configuration 19 2 3 6 High Availability Configuration 21 2 3 7 MGCP Configuration Unavailable Protocol 23 2 3 8 FoIP 24 2 4 FXS Subscriber Line 26 2 4 1 Phone Number 26 2 4 2 Subscriber Line Features 27 2 4 3 Subscriber Line Batch Unavailable on the TGW4S 30 2 4 4 Subscriber Line Chara...

Page 6: ...GW8 2G only 72 2 8 4 SIP Message Count 73 2 9 Logs 74 2 9 1 System Status 74 2 9 2 Call Message 76 2 9 3 System Startup 77 2 9 4 Manage Log 78 2 10 Tools 80 2 10 1 Change Password 80 2 10 2 Configuration Management 80 2 10 3 Upgrade 82 2 10 4 Restore Factory Settings 83 2 10 5 Capture Recordings on the Port 84 2 10 6 Ethereal Capture 84 2 10 7 Network Diagnosis 85 2 11 Product Information 85 2 12 ...

Page 7: ...es 114 6 Appendix High availability configuration 115 6 1 Overview 115 6 1 1 Function Definition 115 6 1 2 Server Cluster 116 6 2 Configuring Primary Standby Mode 117 6 3 Configuring Active Standby Mode 119 6 3 1 Enable Active Standby Feature 119 6 3 2 Set Standby SIP Servers 120 6 3 3 Set the Failover Condition 122 6 3 4 How to Manually Perform Switchover 125 6 4 Configuring Load Balancing Mode m...

Page 8: ...one Number Configuration Interface 35 Figure 2 20 Trunk Line Features Configuration Interface 36 Figure 2 21 Trunk Batch Configuration Interface 38 Figure 2 22 Trunk Characteristics Configuration Interface 39 Figure 2 23 Configuration Interface for Digit map 42 Figure 2 24 Routing Table Configuration Interface 44 Figure 2 25 IP Table Configuration Interface 49 Figure 2 26 Interface of System Advan...

Page 9: ... 108 Figure 5 9 Configuring Multi service VLAN 109 Figure 5 10 IP Addresses of the Device in Multi service VLAN 109 Figure 5 11 SIP Data Packet Carrying VLAN Tag of the Voice VLAN in Multi service VLAN Mode 110 Figure 5 12 RTP Data Packet Carrying VLAN Tag of the Voice VLAN in Multi service VLAN Mode 110 Figure 5 13 RTP Data Packet Carrying VLAN Tag of the Management VLAN in Multi service VLAN Mod...

Page 10: ...ssword 20 Table 2 9 Parameters 21 Table 2 10 Fax Configuration Parameters 24 Table 2 11 Configuration Parameters of Phone Number 26 Table 2 12 Subscriber Line Features Configuration Parameters 27 Table 2 13 Subscriber Line Characteristics Configuration Parameter 33 Table 2 14 Configuration Parameters of FXO Phone Number 35 Table 2 15 Configuration Parameters of Trunk Features 36 Table 2 16 Trunk C...

Page 11: ...TGW4 8 Gateway Series for Aeonix User Configuration Manual Tadiran Telecom TTL L P vii ...

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Page 13: ...l Desktop or rack MIPS34Kc 700MHz SOC 128MB 16MB 12VDC TGW4S 4 Plastic Casing Desktop MIPS34Kc 700MHz SOC 64MB 16MB 12VDC Hardware for TGW4S TGW8 2G and TGW8S 2G series gateways uses high performance CPUs ensuring that each product of the series can achieve full capacity concurrent calls with high speech quality TGW4S TGW8 2G and TGW8S 2G gateways software adopts the stable and reliable embedded L...

Page 14: ...upport call progress tones for various countries and regions Support Line second stage dialing or voice prompt Support PSTN failover on power or network failure Security strategy IP filter encryption Support PSTN failover through FXO ports for TGW8 2G Support T 30 T 38 fax mode Support polarity inverse detection and busy tone detection 3 way calling Compatible with unified communication solutions ...

Page 15: ... Model Number of FXS Ports Number of FXO Ports TGW4S 4 0 Figure 1 1 TGW4S Front Panel Table 1 3 Description of TGW4S Front Panel Indicator Description PWR Power Indicator WAN Indicator of WAN interface PC Indicator of PC interface FXS1 4 Indicator of FXS port Figure 1 2 TGW4S Back Panel Table 1 4 Description of TGW4S Back Panel Connector Description FXS1 4 FXS port PC 10 100Mbps Ethernet Interface...

Page 16: ...ress fails to be acquired by using DHCP IP addresses are conflicted PPPoE dialing fails Flashing red The TGW is starting or the Kupdate is upgrading Steady green Registration is successful Blinking alternatively between red and green Registration failed Flashing green Calling Off Registration has not started WAN green Steady green A WAN connection is established without any service flow Flashing g...

Page 17: ...S Ports Number of FXO Ports TGW8 2G 4 4 TGW8S 2G 8 0 Table 1 7 Voice Interface Cards Supported by the TGW8 2G and TGW8S 2G Voice Interface Card Types Number of FXS Ports Number of FXO Ports 401A 4FXS 4 0 401A 4FXO 0 4 Figure 1 3 TGW8 2G and TGW8S 2G Front Panel Table 1 8 Description of TGW8 2G and TGW8S 2G Front Panel Indicator Description PWR Power indicator STU Status indicator WAN Indicator of ...

Page 18: ...ace to connect to internet WAN port is considered as uplink port only CON The console port is used for local management and testing PCs can be connected to TGW by linking the RS232 port to CON port Connecting cables need to be produced or purchased If the connection is established between the TGW and the mobile PC with no RS232 ports use the cable together with a USB to an RS232 converter cable Ca...

Page 19: ...TGW4 8 Gateway Series for Aeonix User Configuration Manual Tadiran Telecom TTL L P 7 Figure 1 5 RJ45 to RS232 Serial Cable Figure 1 6 USB to RS232 Converter Cable ...

Page 20: ...green Registration failed Flashing green Calling Off Registration has not started WAN green Steady green A WAN connection is established without any service flow Flashing green A WAN connection is established with service flow Off WAN interface is disconnected AUX green Steady green A link is connected without any service flow Flashing green A service flow is being transmitted on the link Off A li...

Page 21: ...d IP address subnet mask IP address of the gateway 0 The dots in the IP address need to be replaced with star keys To obtain an IP address through DHCP you can use a telephone connecting to the FXS port and dial 90 1 and after The feature is now activated is heard restart the TGW Table 2 1 Default IP Address of Gateway Type Default DHCP Service Default IP Address Default Subnet Mask TGW8 2G TGW8S ...

Page 22: ...t password is shown in Table 2 2 The password is shown in a cipher for safety Table 2 2 Default Passwords of Gateway Type Default Administrator Passwords lowercase letters required Default Operator Password TGW8 2G TGW8S 2G voip operator TGW4S voip operator The administrator can browse and modify all configuration parameters and modify login passwords The operator can browse and modify a subset of...

Page 23: ... the first time For details see 2 10 1 Change Password 2 2 Buttons Used on Gateway Management Interface Save buttons are at the bottom of the configuration screens It is used to submit configuration information Users click the Save button after completion of parameter configuration on a page A success prompt will be displayed if configuration information is accepted by the system if The configurat...

Page 24: ...lecom TTL L P 2 3 Basic Configuration 2 3 1 Status After login click the Basic Status tab to view TGW information When the SIP port of the TGW is 5060 for Security reasons it is recommended to change the port number and not use the default value Figure 2 8 Status Interface ...

Page 25: ...btain IP addresses and other network parameters PPPoE PPPoE service is used For Aeonix Select Static IP Username Enter an authentication user name if PPPoE service is selected and there is no default value Password Enter an authentication password if PPPoE service is selected and there is no default value IP address If Static IP or DHCP is selected but an address fails to be obtained the gateways ...

Page 26: ...be entered There is no default value STUN The TGW periodically sends a STUN request to the STUN server to obtain the public IP address for the front end router It is disabled by default The following parameters appear when STUN Enable is selected Server IP address Name This parameter appears when STUN is selected Set the IP address or domain name of the STUN server No default value If the STUN ser...

Page 27: ...r parses any received LLDP messages Packet interval This parameter specifies the interval at which LLDP messages are sent after the LLDP is enabled The value range is 5 to 3600 sec The default value is 30 sec VLAN Activate On enable VLAN Off disable VLAN Mode Select the VLAN mode Single VLAN All services of the TGW are on the same VLAN and the TGW receives only data packets carrying the VLAN and i...

Page 28: ... address of the VLAN interface Static set the IP address to a static IP address DHCP automatically obtain an IP address by using the DHCP protocol IP address IP address of the VLAN interface Netmask Subnet mask of the VLAN interface Gateway IP address IP address of the gateway of the VLAN interface MTU Maximum Transmission Unit value of the VLAN interface The range is 576 1500 The default value is...

Page 29: ...d Unit Seconds Default value 5 sec Complete entry timer The value must be an integer and decimal points are not allowed Unit second Default value 2 sec This parameter is used with the x T rule set in dialing rules For example there is 021 T in the dialing rules table When a subscriber has dialed 021 and has not dialed the next number within a set time by this parameter eg 2 sec the gateways will c...

Page 30: ...1 The effective range available 96 127 This parameter should match the setting of far end TGW eg platform For Aeonix Use default value 101 DTMF tone duration This parameter sets the on time in ms of DTMF signal sent from FXO TGW8 2G port The default value is 100 ms The range is 50 150 ms For Aeonix TGW8 2G set in the range of 80 150 ms For Aeonix leave the default 100 ms For Aeonix US ALARMS Selec...

Page 31: ...the default value Increments of port number If n ranked from 1 10 is selected after the failure registration of signaling port s original configuration the range of signaling port s change varies from original signaling port original signaling port n Register with the new signaling port value signaling port 1 until it succeeds Registrar server Configure the address and port number of the SIP regis...

Page 32: ...e number configuration per line Use the global account and password in authentication For Aeonix Select Per line User name Configure the user name as part of the account for registration It has no default value Note If Per gateway or Per line GW Auth is selected for Registrar mode the user name must be entered here If per line is selected the user name should be set on Line Feature page Refer to S...

Page 33: ... the primary SIP server all the time If the gateway does not receive any response to OPTIONS request it failovers to the backup server After failover to the backup server the gateway will still send OPTIONS to the primary server It switches back to the primary server once the response to the OPTIONS request is received OPTIONS request period The interval between receiving the response 200 from the...

Page 34: ... the previous OPTIONS and sending the next OPTIONS For Aeonix enter 8 OPTIONS request timeout The period since the sending of the last OPTIONS with no response by the SIP server For Aeonix enter 1500 REGISTER request timeout The period of time from the sending of the first REGISTER with no response by the previous SIP server to the sending of REGISTER to the next SIP server For Aeonix enter 2000 ...

Page 35: ... Manual Tadiran Telecom TTL L P 23 2 3 7 MGCP Configuration Unavailable Protocol After login click the Basic MGCP tab to open this interface TGW gateways use SIP protocol by default Do Not Change the default settings of the MGCP configuration interface ...

Page 36: ...ndicates mandatory parameters for Aeonix Name Description Initial offer Codec Go to Basic System page to configure by clicking Edit For details see 2 3 4 System Configuration on page 17 Media port Min RTP port Go to Advanced Media stream page to configure by clicking Edit For details see 2 7 6 Media Stream on page 57 Max RTP port Go to Advanced Media stream page to configure by clicking Edit For d...

Page 37: ...3600 negotiates the transmission rate first in accordance with the V 34 The maximum value is 33600 bps Otherwise keep it the default value You need to modify it only when the negotiation peer requires Jitter buffer Set the extent of T 38 jitter buffer The default value is 250 The valid range is 0 1000 ms ECM mode Determines whether to use corrective mode of fax By default it is not selected Packet...

Page 38: ...ix Name Description FXS 1st line No This number is used for the batch setup of consecutive numbers of subscriber lines Click Batch after filling in the initial number the number of Line 1 adopts the initial number that of Line 2 increases 1 progressively based on that of Line 1 and so on You do not have to fill in if you do not use batch configuration or the number is not consecutive ID n Fill in ...

Page 39: ...le 2 12 Subscriber Line Features Configuration Parameters Note indicates mandatory parameters for Aeonix Name Description Phone ID From the drop down list select the required FXS line FXS n corresponds to the Line Phone Number ID n Phone number Fill in the Aeonix telephone numbers Alias FXS connected to this port The dial numbers used by Aeonix Display as Fill in the display name which will be con...

Page 40: ...line number when the offhook is timeout with a time delay of 5 sec CRBT Color ring back tone Select it to activate CRBT Color Ring Back Tone and select an audio file as ring back tone There are two dat files in the G 729 coding format fring1 dat and fring2 dat storage in TGW4S TGW8 2G and TGW8S 2G for factory default You can upload wav xxx wav files through the Web GUI For details see 2 7 9 Encryp...

Page 41: ...field in the INVITE message From field only is selected by default Registration subscription The TGW subscribes the registration status of the line If the subscription is successful the SIP server sends a NOTIFY message for notification of the registration status of the line Call waiting Select if Call waiting is activated on this line By default this is not selected Call hold Select it to enable ...

Page 42: ...so see MWI Re subscription on the Advanced SIP page DDI Direct Dialing in Set whether DDI Direct Dialing In is activated By default this is not selected Different from FXS DDI is only used for incoming calls and the gateways will not send dial tone after off hook calling in on user side Note Reverse polarity signal must be activated on the gateways when DDI is used Permanent recording Select if re...

Page 43: ...TGW4 8 Gateway Series for Aeonix User Configuration Manual Tadiran Telecom TTL L P 31 Figure 2 17 Feature Batch Configuration Interface ...

Page 44: ... Tadiran Telecom TTL L P 2 4 4 Subscriber Line Characteristics Only a gateway with FXS ports can display this interface After login click the Line Advanced tab to open the configuration interface Figure 2 18 Subscriber Line Characteristics Configuration Interface ...

Page 45: ...fault is 800 ms The gateway will regard the flash duration between Min hookflash and Max hookflash as the effective flash Any flash lasting over the longest time will be considered by the gateway as hang up Generally this value should not be less than 800 ms Caller ID transmission mode Select transmission mode of Caller ID signal from the FXS port to the phone FSK or DTMF SDMF or MDMF Sending Call...

Page 46: ...rsed FSK High voltage Voltage value is 90V Message waiting indicator refers to the special LED on a phone working with voice mail function When user receives a voice message the gateway will light this lamp upon receiving the notice from the platform the light goes off when there is no unheard mail It is essential to understand whether the phone supports the indicators and lighting method when sel...

Page 47: ...Phone number configuration interface Figure 2 19 Phone Number Configuration Interface Table 2 14 Configuration Parameters of FXO Phone Number Note indicates mandatory parameters for Aeonix Name Description FXO 1st line No This number is used for the fast set up of consecutive numbers of trunk lines Click Batch after filling in the initial number the number of Line 1 adopts the initial number that ...

Page 48: ...e trunk line you want to configure FXO n corresponds to the Trunk Phone number ID n Phone number Display phone number associated with the trunk set in Trunk Phone number See ID n on page 35 Display as Fill in the display name associated with this port Local SIP port Set the port used for receiving and sending SIP messages on the line If this parameter is not specified the local port configured in ...

Page 49: ...s to this FXO Line port This means that an incoming trunk call will be directed to the binding number Voice prompt This option is shown when Second stage dialing is selected Play the second dial prompt uploaded on Advanced Greeting file page Dialing tone This option is shown when Second stage dialing is selected Play the second dial tone configured on Advanced Tones page RFC6913 If this item is se...

Page 50: ...play this interface After login click the Trunk Batch tab to open the Batch configuration interface Step 1 Click the following interface is shown Choose batch configured trunks and click OK Step 2 Click to activate this function to configure this parameter For details of the parameter see Trunk Feature Figure 2 21 Trunk Batch Configuration Interface ...

Page 51: ...ure 2 22 Trunk Characteristics Configuration Interface Table 2 16 Trunk Characteristics Configuration Parameter Name Description Gain to IP Adjust the voice volume from the analog trunk The default is 0 dB Increase the value when the volume received by internal party is low Range from 3 0 to 9 0 dB Gain to PSTN Adjust the voice volume to the analog trunk The default is 3 dB Increase the value when...

Page 52: ...ok for rejection This parameter is used to specify how to reject an incoming call in Direct mode see Table 2 15 for the FXO port For inbound calls to an FXO port if the associated FXS port is busy the gateway will hang up after off hook according to the time set by the parameter so as to refuse the upcoming call The duration of the off hook is 500 5000 ms with a default of 600 ms On hook protectio...

Page 53: ...ay Series for Aeonix User Configuration Manual Tadiran Telecom TTL L P 41 Name Description Busy tone frequency If Detect dual frequency busy tones is enabled you need to specify the frequency to be detected Unit Hz ...

Page 54: ...ored in gateways is 250 Each rule can hold up to 32 numbers and 38 characters The total length of dialing rules table the total length of all dialing rules can be up to 2280 bytes The default digit map only contains system function rules If you want to set your own digit map select the country in the Advanced Tones tab and input the rules you want in the text box The following provides description...

Page 55: ...unction keys for supplementary services such as CRBT Call Transfer Do not Disturb etc 2 3 5 7 xxxxxxx The gateway terminates receiving digits after receiving eight digits starting with any digits except 1 4 or 9 02xxxxxxxxx The gateway terminates receiving digits after receiving 11 digits starting with 02 013xxxxxxxxx The gateway terminates receiving digits after receiving 12 digits starting with ...

Page 56: ...for all ports IP X CODEC PCMU 20 0 Figure 2 24 Routing Table Configuration Interface Click to open the illustrative interface for routing configuration The routing table with a capacity of 500 rules provides two functions including number transformation and call routing assignment The TGW will match a rule from top to bottom Rules must be filled out without any blank at the beginning of each line ...

Page 57: ... xxx port indicates a specific IP address and a specific port number The FXS or FXO indicates any FXS or FXO port FXS1 FXO2 FXS 1 2 or similar indicates a specific port Number A called party number with the form of number It could be a calling party number with the form of CPN number The number may be denoted with digit 0 9 x etc and uses the same regular expression as that of dialing rules Here a...

Page 58: ...345 REPLACE CPN 1 8621 FXS CPN13 REPLACE CDPN0 0 For calls from FXS ports with called party number of 1234 remove one digit at the end of the calling number and add 8621 for calls from FXS ports with calling party number starting with 13 add 0 at the beginning of the called number END or ROUTE End of number transformation From top to bottom number transformation will be stopped when END or ROUTE i...

Page 59: ...2 20 Routing Destination Destination Description and Example ROUTE NONE Calling barring also known as blacklist Example IP CPN 1 3 5 ROUTE NONE Bar all calls from IP of which the calling numbers start with 1 3 4 and 5 ROUTE FXS Route a call to FXS ports Example 1 IP 800 0 3 ROUTE FXS 1 2 Select a port in sequential order Example 2 IP 800 0 3 ROUTE FXS 1 Point this call to FXS port 1 Example 3 IP 8...

Page 60: ...example of how to terminate incoming calls from analog trunks to a hunt group consisting of ports FXS1 and FXS2 in round robin fashion FXO x ROUTE FXS 1 2 R Outbound Call Barring Restrict users from dialing certain telephone numbers such as an international call Examples are as follows Routing Setting Description FXS 1 0 ROUTE NONE A call starting with 0 is barred from dialing using the phone set ...

Page 61: ...able tab to open the IP table configuration interface Figure 2 25 IP Table Configuration Interface Add the authorized IP addresses to this table and the gateways will only process the VoIP signaling from authorized IP addresses If the IP table is empty the gateways will not perform IP address based message filtering If the gateway is deployed in a public network you are advised to set IP filtering...

Page 62: ...stem Advancsed Configuration Table 2 21 NAT Configuration Parameters Note indicates mandatory parameters for Aeonix US ALARMS Name Description NAT NAT traversal Gateways support several mechanisms for NAT traversal Usually static NAT is used when a fixed public IP address is available It is necessary to perform port mapping or DMZ function on router when selecting dynamic or static NAT For Aeonix ...

Page 63: ...resh time of the LAN router where the gateway is located Gateway s NAT holding function and STUN function will carry out periodic operations according to this parameter With seconds as its unit default value of 60 sec SDP Address NAT IP Address apply NAT public address to the transmitted SDP Local IP Address apply the gateway s IP address to the transmitted SDP Note The NAT IP Address parameter co...

Page 64: ...n Telecom TTL L P 2 7 2 Auto Provision Future Option Check Availability After login click the Advanced System tab to open this interface Note Currently not in use and not applicable Do Not Change the default settings Aeonix version 3 1 uses http s for auto provisioning ...

Page 65: ...erface Table 2 22 SNMP Configuration Parameters Name Description Signaling port Enter the SNMP local port The default value is 2700 If SNMP is selected the following three parameters need to be specified Server Enter the address of the SNMP server Trap port Enter the port number of the SNMP server The default value is 162 Notification interval The default value is 900 sec Figure 2 28 TR069 configu...

Page 66: ...imary service provider and other provisioning information to the ACS It can be numbers or English letters Model name A brief description of the interface type or name It is a string of characters Periodic inform enable A switch used to specify whether to periodically report to the ACS Periodic inform interval The interval for reporting to the ACS Connection request URL The address used for the ACS...

Page 67: ... a terminal to log in to the TGW through SSH Password Specify the password for logging in to the TGW through Telnet or SSH If both the Telnet and SSH services are enabled the password will be shared The password consists of 6 to 20 characters letters digits or and is case sensitive Repeat password Re enter the specified password PING Block The TGW is forbidden to respond to a Ping message Unblock ...

Page 68: ... to the TGW through Web or Telnet are allowed After login click the Advanced White list tab to open the white list configuration interface Figure 2 30 White List Configuration Interface Step 1 Click Add Step 2 In the input box enter IP addresses and types of services and click Save Step 3 Select enable This function takes effect after the TGW restarts The TGW allows a white list of up to 20 entrie...

Page 69: ...greater than or equal to 2 number of lines min RPT port SIP_TOS For SIP signaling set the service level quality guarantee for different priorities The default value is 0x00 RTP_TOS For RTP voice streams set the service level quality guarantee for different priorities The default value is 0x0C Min jitter buffer RTP Jitter Buffer reduces the effect of network jitter This default value is 3 Max jitte...

Page 70: ...the dialog Message of request the SIP message sent by a client to the server for the purpose of activating the given operation including INVITE ACK BYE CANCEL OPTION and UPDATE etc Message of response the SIP message sent by a server to the client as response to the request including 1xx 2xx 3xx 4xx 5xx and 6xx responses Message header Call ID Parameter line Via From To Contact Csq Content length ...

Page 71: ...TGW4 8 Gateway Series for Aeonix User Configuration Manual Tadiran Telecom TTL L P 59 After login click the Advanced SIP tab to open this interface Figure 2 32 SIP Related Configuration Interface ...

Page 72: ...ct the port for sending SIP signaling responses Using received port to send response Using 5060 For Aeonix For Security reasons it is recommended to change the port number and not use the default value Contact field in REGISTER Select the registration mode of gateway under LAN traversal circumstance The default is NAT IP address NAT IP address use the NAT information returned by the registration s...

Page 73: ...e Early media Enable RFC5009 It is not enabled by default Media direction attribute Set parameter values of the P Early Media header field Supported Sendrecv Sendonly Recvonly Inactive The fields vary according to the type of SIP message They should be set as required by the peer end Note This parameter can be configured after Early media is selected Nextnonce Select to carry nextnonce in 200 OK m...

Page 74: ...To sip 212 172 16 10 126 TEL tel URI is used such as To tel 212 user phone Parameter Carrying the user phone field precedes SIP version in the INVITE request e g INVITE sip 212 172 16 10 126 user phone SIP 2 0 2 7 8 RADIUS TGW8 2G and TGW8S 2G only Not Applicable After login click the Advanced RADIUS tab to open the RADIUS interface Note Currently not in use and not applicable Do Not Change the de...

Page 75: ...audio file named welcome wav Click Upload The uploaded audio file overwrites the original one If you want to delete the current customized second stage dialing tone click Delete After the gateway restarts the default second stage dialing tone is used CRBT ID Click Browse and then select the local audio file named fring1 2 3 4 5 6 7 8 9 wav Click Upload The uploaded audio file overwrites the origin...

Page 76: ...donesia United Arab Emirates Australia Zimbabwe France Italy Germany Mexico Chile Russia Japan South Korea Hong Kong China Taiwan India Sudan Iran Algeria Pakistan Philippines Kazakhstan User Defined User defined define the call progress tones by yourself From the Country Region drop down list select the system location For Aeonix US ALARMS Select United States Dial tone Prompt tone of off hook di...

Page 77: ... 440 dial tone Indicates the dual frequency tone consisting of 350 and 440 Hz 480 620 500 0 500 busy Indicates the dual frequency tone consisting of 480 and 620 Hz repeated playing with 500 ms on and 500 ms off Note 0 500 indicates 500 ms mute 440 300 0 10000 440 300 0 10000 Indicates 440 Hz single frequency tone repeated twice in terms of 300 ms on and 10 sec off 950 333 1400 333 1800 333 0 1000 ...

Page 78: ...ccording to requirements It is highly recommended not to modify the default configuration in System feature codes Figure 2 35 Feature Codes Configuration Interface Table 2 29 Feature Codes Configuration Parameter Name Description System feature codes Obtain IP address The function key for determining the IP address of the gateway The default is When this function key is dialed you can hear the TGW...

Page 79: ...ribers may select their favorite color RB tone by using this key Note It is required to start the color ring service before using this function see 2 4 2 Subscriber Line Features for how to assign the feature to the phone User operation upon off hook the subscriber may press the function key 80 by default then input the two digit index numbers of color ring Dial 80 to listen to the color ring that...

Page 80: ...voiding possible intervention Note The function key works only for single cancel If you want to cancel the call waiting completely please refer to 2 4 2 Subscriber Line Features FXS n corresponds to the Line FXS phone Number ID n Blind transfer Function key of blind call transfer The default is 38 User operation during the call tap the phone hook switch or press the R button dial 38 dial the calle...

Page 81: ...ape_Verde GMT London GMT 01 00 Amsterdam GMT 02 00 Cairo GMT 02 00 Israel GMT 02 00 Zimbabwe GMT 03 00 Moscow GMT 03 30 Teheran GMT 04 00 Muscat GMT 04 00 United Arab Emirates GMT 04 30 Kabul GMT 05 30 Calcutta GMT 05 00 Karachi GMT 06 00 Almaty GMT 07 00 Bangkok GMT 07 00 Indonesia GMT 08 00 Beijing GMT 08 00 Taipei GMT 08 00 Singapore GMT 08 00 Malaysia GMT 09 00 Tokyo GMT 10 00 Canberra GMT 10 ...

Page 82: ...s for Aeonix 70 Tadiran Telecom TTL L P Name Description Primary time server Enter the IP address of preferred time server here It has no default value Secondary time server Enter the IP address of Secondary time server here It has no default value ...

Page 83: ...lanation Registration There are some types of Registration status Registered Not registered Fail Server not response Line There are six types of line status On hook Off hook Ringing Maintenance Disconnect Parallel line in use Call The call state includes Idle Outpulsing Ring Entering number In progress Ring back Talk Near end hung up Far end hung up and Timeout Phone No Other End The number of the...

Page 84: ... History on FXS After login click the Call Status Call history on FXS tab to open this interface Figure 2 38 Interface of Call history on FXS 2 8 3 Call History on FXO TGW8 2G only After login click the Call Status Call history on FXO tab to open this interface Figure 2 39 Interface of Call on FXO ...

Page 85: ...y Series for Aeonix User Configuration Manual Tadiran Telecom TTL L P 73 2 8 4 SIP Message Count After login click the Call Status SIP message count tab to open this interface Figure 2 40 SIP Message Count Interface ...

Page 86: ... information of gateways can be obtained in this interface including The information about login interface including IP address and permissions of the user SIP registration status Call related signaling and media RTP information After login click the Logs System Status tab to open this interface Figure 2 41 System Status Interface ...

Page 87: ...ission level is 1 others are 3 also when more than one operator logs in at the same time the first one s permission is 2 others are 3 SIP Registration Info Show registration status Not enabled the registration server s address is not entered yet Latest response the latest response message for the registration 200 means registered successfully No response no response from registration server The ca...

Page 88: ...er Configuration Manual TGW4 8 Gateway Series for Aeonix 76 Tadiran Telecom TTL L P 2 9 2 Call Message After login click the Logs Call Message tab to open this interface Figure 2 42 Call Message Interface ...

Page 89: ... User Configuration Manual Tadiran Telecom TTL L P 77 2 9 3 System Startup After login click the Logs System Startup tab to open this interface Log files can be downloaded through this interface Figure 2 43 Interface of System Startup ...

Page 90: ...vel the more detailed the log file will be Note Log level should be set to 4 or lower when gateway is used in normal operation so that system performance is not affected Syslog System log server The syslog server receives the logs that are otherwise recorded in debug log message log and boot log Running server The syslog server receives the logs that are otherwise recorded in the message log Local...

Page 91: ...for Aeonix User Configuration Manual Tadiran Telecom TTL L P 79 Figure 2 45 Log Saving Interface Step 3 Click Save and select path to save Figure 2 46 Path Saving Interface Step 4 The user may review the log from the server ...

Page 92: ...ord field and then click Save The password being used by the operator will not be displayed which could be changed by the administrator at any time The administrator is allowed to change the operator s password by entering the new password into Operator password New password Figure 2 47 Password Change Interface 2 10 2 Configuration Management After login click the Tools Configuration maintenance ...

Page 93: ...y Series for Aeonix User Configuration Manual Tadiran Telecom TTL L P 81 Upgrade The steps for exporting configuration files are the same as the steps for Log Download Figure 2 48 Configuration Management Interface ...

Page 94: ...Obtain the upgrade file tar gz file and save the file onto a local computer Step 2 Click Tools Software upgrade to access the software upgrade page Figure 2 49 Upgrade Interface Step 3 Click Browse to select the upgrade file Figure 2 50 File Upload Interface Step 4 Click Upload Step 5 Uploading will be completed in about 30 sec then click Next Figure 2 51 Upgrade Interface Step 6 The following pro...

Page 95: ...d when the interface cannot be displayed Wait for about two minutes and access the interface of gateway management system click Info and check the software version 2 10 4 Restore Factory Settings After login click the Tools Restore factory settings tab to restore the factory settings The factory settings are designed based on common applications and therefore no need to modify them in most deploym...

Page 96: ...lasts longer than 200 sec only the first 200 sec of voice stream will be captured The voice file is stored on the gateway in PCMU format Figure 2 55 Interface for capturing Port Recordings 2 10 6 Ethereal Capture After login click the Tools Ethereal capture tab to open this interface You are allowed to capture up to three IP voice data files each with up to 2M bytes The data files are stored on th...

Page 97: ...ed Figure 2 57 Automatic Diagnosis Interface Figure 2 58 Ping Diagnosis Interface 2 11 Product Information After login click the Version info tab to view the gateway hardware and software version information 2 12 Reboot To restart the gateway click Reboot at the top right corner As this is a system wide reset it takes more time to reboot 2 13 Logout After login click the Logout button located at t...

Page 98: ... Manual Chapter 3 Getting Started Licenses Chapter 6 Managing Users Chapter 7 Managing Phones Chapter 8 Managing Trunk Groups Chapter 9 Managing Trunks 3 1 License Requirements Verify that you have the correct licenses FXS stations require the Aeonix Gateway users license FXO trunks require the Aeonix SIP Trunks Gateways concurrent calls license 1 Open the Aeonix Web Admin 2 At the bottom of the n...

Page 99: ...in For each FXS add a user with a phone where the phone is the FXS line 1 Open the Aeonix Web Admin 2 Add a new phone a In the navigation pane select Administration Phones Add Phone b Select the phone type as SIP Terminal c Define the Phone ID fields In the first field before the sign enter the FXS name as the line number In the second field after the sign enter the name of the domain to which the...

Page 100: ...GW4 8 Gateway Series for Aeonix Tadiran Telecom TTL L P 88 3 Create a user for each FXS line in the TGW gateway 4 Add to the new user the phone to match the FXS line in the gateway since all phones need to be related to the user ...

Page 101: ... P 89 5 Verify that the line was added correctly Open the User List and verify that the user has a green circle next to it Also verify in the gateway that the FXS line is registered see Call Status on page 71 6 Repeat step 2 above through step 5 for all FXS lines in the TGW gateway ...

Page 102: ...registers on Aeonix check box e In Trunk user name box enter same name as was entered in Section 2 3 5 SIP Configuration User name See Table 2 8 on page 20 f In Trunk password box enter same password as was entered in Section 2 3 5 SIP Configuration Registrar password See Table 2 8 on page 20 3 Repeat step 2 for all FXO trunks in the TGW gateway 4 Define a Trunk Group and add to it all FXO trunks ...

Page 103: ...ries gateways with Aeonix 4 1 Gateway Unit Configuration 4 1 1 Basic Configuration 1 Connect the TGW unit to the network via port WAN 2 Open the TGW Web Admin and login as described in section 2 1 2 Logging In on page 10 3 Click the Basic Network tab For detailed information see Network Configuration on page 13 a Select the Obtain DNS server address automatically check box b From the Setup drop do...

Page 104: ...ust be set due to no default value Insert G729 PCMA PCMU as first codecs b From the Hook flash handle drop down list select internal c From the DTMF transmission method drop down list select RFC 2833 d In the RFC 2833 payload type box enter 101 e For TGW8 2G In the DTMF tone duration box enter the on time in ms of DTMF signal sent from FXO port The default value is 100ms Generally the duration tim...

Page 105: ...s part of the account for Aeonix registration it has no default value Use Table 2 8 on page 20 as a worksheet to make a list of Trunk User Name Password e In the Registrar password box enter the password Configure the trunk password as part of the account information which is used for authentication by Aeonix no default value It is formed with either numbers or characters and is case sensitive Use...

Page 106: ...94 Tadiran Telecom TTL L P 6 Click the Basic FoIP tab For detailed information see FoIP on page 24 a In the Fax section Transport mode Clear the G 711 check box Select T 38 check box b In the Fax section Receiving port for FoIP select Open a new port check box c Click Save ...

Page 107: ...on page 26 a Fill in the Aeonix telephone numbers Alias FXS connected to the TGW gateway The dial numbers used by Aeonix 2 Click the Line Feature tab For detailed information see Subscriber Line Features on page 27 a From the Phone ID drop down list select FXS line number b In the Phone number box fill in the Aeonix telephone numbers Alias FXS connected to this port The dial numbers used by Aeonix...

Page 108: ...ase sensitive e For Aeonix US ALARMS Digital Receivers do not work well with Caller ID therefore Clear the Caller ID delivery check box f For Aeonix US ALARMS with 2 way Digital Receivers Select the Call hold check box Select the Call transfer by calling party check box g In the lower section of the Feature page select the required features h Repeat step 2a through step 2g for all FXS lines in the...

Page 109: ...for registration of this FXO line Configure the FXO line password as part of the account information which is used for authentication by Aeonix no default value It is formed with either numbers or characters and is case sensitive e From the Inbound handle drop down list select Binding f In the Number box fill in the number to be bound when a telephone call comes to this FXO Line port This means th...

Page 110: ...able Only for Aeonix US ALARMS 1 Click the Routing Routing Table tab a In version 336 10 or lower Echo Cancellation was not part of the GUI In order to disable the Echo Cancellation mechanism for port 2524 you should add a Routing Map rule IP 2524 CODEC PCMU 20 0 and for all ports IP X CODEC PCMU 20 0 b Click Save ...

Page 111: ...iguration Guide Tadiran Telecom TTL L P 99 4 1 4 Advanced Configuration 1 For Aeonix US ALARMS click the Advanced System tab For detailed information see System on page 50 a For Aeonix US ALARMS from the NAT traversal drop down list select Off b Click Save ...

Page 112: ...ay Series for Aeonix 100 Tadiran Telecom TTL L P 2 Click the Advanced SIP tab For detailed information see SIP Related Configuration on page 58 a Select the required feature settings in order to improve compatibility with the Aeonix server b Click Save ...

Page 113: ...st Gain to terminal to 1 5 dB b In the Hook flash time min box enter the required time as per actual phone type NOTE Used by the gateway to detect Hookflash events default is 75 ms The gateway will ignore any flash that falls short of the shortest flash time Generally this value should not be less than 75 ms c For Aeonix US ALARMS In the Ring frequency box enter 20 Hz d From the Message waiting in...

Page 114: ...es for Aeonix 102 Tadiran Telecom TTL L P 4 Click the Advanced Tone tab For detailed information see Call Progress Tone Plan on page 64 a From the Country Region drop down list select the system location For Aeonix US ALARMS Select United States b Click Save ...

Page 115: ...cense Requirements on page 86 Ensure that you have the correct licenses 3 Perform FXS Phone Line Basic Configuration on page 87 Define all TGW s FXS stations in Aeonix 4 Perform FXO Trunk Line Basic Configuration TGW8 2G on page 90 Define all TGW s FXO trunks in Aeonix FXO trunks must be assigned to trunk groups 4 3 Verification 1 Perform Call Status Verification on page 71 ...

Page 116: ...btains VLAN configuration information via an LLDAP message adds VLAN tag in packets it sends and obtains network information such as IP address using the DHCP mode by default The gateways support two VLAN modes single VLANs and multi service VLANs including voice and management VLANs Manual mode is used to configure single and multi service VLANs Automatic mode can configure only single VLANs 5 1 ...

Page 117: ...N Configure the TGW to work in single VLAN mode with a corresponding VLAN tag of 200 and restart the TGW Check that all data packets sent by the TGW carry a VLAN ID 200 as shown in Figure 5 4 For details about a captured packet see SingleVlan pcapng in 5 3 Packet Capture Files Figure 5 4 A Data Packet Carrying a Corresponding VLAN Tag in the Single VLAN Mode ...

Page 118: ... tag configured in the voice VLAN in SIP RTP and T 38 data packets The voice VLAN of the TGW has the following two modes Mode 1 and Mode 2 Mode1 Signaling SIP and media stream RTP T 38 are on the same VLAN In this mode the voice VLAN can be configured with a separate IP address On the web interface click Network and ensure that the VLAN function is set to On and Mode is set to Multi service VLAN S...

Page 119: ... 38 Figure 5 6 Configuring Voice VLAN to Work in Mode 2 Configuring Management VLAN The TGW includes VLAN tags configured in the management VLAN HTTP Telnet TR069 and SNMP in data packets of the four service types On the web interface click the Basic VLAN tab and ensure that the VLAN function is set to On and Mode is set to Multi service VLAN Select Management VLAN set the VLAN tag of the manageme...

Page 120: ...rt for connecting the switch and SIP server is added to VLAN 300 The ports for connecting the switch to the PC used for managing TGW4S TR069 server and SNMP server are added to VLAN 200 Figure 5 8 Network environment 1 Configure multi service VLAN on the TGW4S 2G TGW the voice VLAN uses mode 1 the VLAN tag is 300 the VLAN tag of the management VLAN is 200 and the IP address is obtained from the co...

Page 121: ...to take effect 3 Use the PC belonging to VLAN 200 to log in to the web page On the Basic Status page the IP address of each interface of the TGW can be viewed As shown in Figure 5 10 From top to bottom IP address of the TGW physical network port IP address of the management VLAN and IP address of the voice VLAN Figure 5 10 IP Addresses of the Device in Multi service VLAN ...

Page 122: ...For details about captured packets see multiservicevlan pcapng in 5 3 Packet Capture Files Figure 5 11 SIP Data Packet Carrying VLAN Tag of the Voice VLAN in Multi service VLAN Mode Figure 5 12 RTP Data Packet Carrying VLAN Tag of the Voice VLAN in Multi service VLAN Mode 5 Check that tag 200 of the management VLAN is carried in the HTTP packet in the PC management TGW4S TGW8 2G and TGW8S 2G Web G...

Page 123: ...rk information such as IP address via DHCP If the VLAN is also manually enabled on the GUI interface its VLAN information will be replaced by the information that the TGW has obtained from the LLDP message If the message does not carry a VLAN ID the TGW checks whether the VLAN is manually enabled If the VLAN is manually enabled the TGW uses the VLAN information configured manually otherwise the TG...

Page 124: ... handling LLDP message carrying a VLAN ID Procedure of Handling the LLDP Message with no VLAN ID During startup period if the TGW receives LLDP messages with no VLAN ID it uses the VLAN information configured manually Figure 5 16 shows the handling procedure Figure 5 16 Procedure of handling the LLDP message with no VLAN ID ...

Page 125: ...P fields are included Figure 5 17 shows the LLDP message Figure 5 17 LLDP Message Sent Message with a VLAN ID After obtaining a VLAN ID from the LLDP message the TGW adds the VLAN information to the Ethernet frame headers of all messages to be sent In addition the TGW adds a DSCP value to the RTP message Figure 5 18 shows the sent message with a VLAN ID Figure 5 18 Adding a VLAN ID to the message ...

Page 126: ...ide TGW4 8 Gateway Series for Aeonix 114 Tadiran Telecom TTL L P 5 3 Packet Capture Files Attached below is a packet capturing file for LLDP messages with VLAN ID Captured packet files relevant to the Manual Configuration are as follows ...

Page 127: ...ary Standby Mode on page 117 Active Standby mode In this mode one SIP proxy server referred as SIP server functions as the primary server while other SIP servers function as standby servers Either of the following conditions could trigger the failover operation of the gateway Not receiving response to the OPTIONS message from the current SIP server to which the gateway sends or receives call traff...

Page 128: ...ll search for the next available servers for the gateway or endpoints and move the calls to them accordingly The gateway will redirect call traffic to the designated proxy server when response to the re INVITE from the server For configuration procedure see Configuring Load Balancing Mode on page 126 6 1 2 Server Cluster The server cluster includes one primary SIP proxy server and one backup SIP p...

Page 129: ...t Primary Standby Step3 In the Registrar server field enter the primary Aeonix server IP address or name Step4 Enter the backup Aeonix server IP address in the High availability Backup SIP proxy field Note This step is required if an IP address is filled in Step2 When a domain name is filled in Step2 you can also fill in a backup IP address This allows the device to failover to the backup IP addre...

Page 130: ...iguration page For detailed information see 2 3 2 Network Configuration on page 13 Step9 Select Enable in DNS or make sure DNS server can be obtained automatically or has been specified manually Step10 Enter the IP address in Primary DNS server field This step is required if a domain name is entered in Step2 Step11 Click Save ...

Page 131: ... configure the Active Standby mode Step1 Click the Basic SIP tab Figure 6 22 Active Standby configuration page For detailed information see 2 3 6 High Availability Configuration on page 21 Step2 From the High availability Mode drop down list select Active Standby Step3 In the Registrar server field enter the primary Aeonix server IP address or domain name Step4 Click Save ...

Page 132: ...ss of Standby SIP Servers A maximum of five servers can be added To configure the IP addresses of the standby SIP servers Step1 Click Add Step2 In the Standby SIP proxy server n field enter the IP address of the standby SIP server Step3 Repeat Step1 and Step2 for the next standby server up to five standby servers Step4 Click Save Step5 Skip to Set the Failover Condition on page 122 Figure 6 23 Pag...

Page 133: ...e following Step1 Click the Basic Network tab Figure 6 24 Page to set DNS server Step2 Make sure DNS server can be obtained automatically or has been specified manually Step3 Enter the IP address in Primary DNS server field Step4 You can also fill in a backup IP address in Standby SIP proxy server 1 See Step1 and Step2 on page 120 This allows the device to failover to the backup IP address if the ...

Page 134: ...eep alive is disabled on page 123 Step5 If enable is selected then the following timers must be configured In the OPTIONS request period field enter the interval between receiving the response 200 from the SIP server to the previous OPTIONS and sending the next OPTIONS In the OPTIONS request timeout field enter the period since the sending of the last OPTIONS with no response by the SIP server Fig...

Page 135: ...L L P 123 OPTIONS Keep alive is disabled In the active standby mode when OPTIONS Keep alive is disabled the gateway will failover to the standby SIP server if there is no response to the REGISTER or INVITE Figure 6 26 Page to OPTIONS Keep alive is disabled Step1 Click the Trunk Advanced tab ...

Page 136: ...High Availability Configuration Guide TGW4 8 Gateway Series for Aeonix 124 Tadiran Telecom TTL L P Figure 6 27 Page to disable PSTN failover Step2 Verify that the PSTN failover mode is cleared ...

Page 137: ...manually switchover the call traffic from the current SIP server to the next available SIP server Step1 Click the Basic SIP tab Step2 Click Switchover button the gateway performs switchover to the next available server in sequence based on the SIP server list Step3 The Active SIP server field displays the current active SIP server IP address Figure 6 28 Page to Switchover Manually ...

Page 138: ...To configure the Load balancing mode Step1 Click the Basic SIP tab Figure 6 29 Load balancing configuration page For detailed information see 2 3 6 High Availability Configuration on page 21 Step2 From the High availability Mode drop down list select Load balancing Step3 In the Registrar server field enter the primary Aeonix server IP address or domain name Step4 Click Save ...

Page 139: ...age Configuring the IP Address of secondary SIP Servers A maximum of five secondary servers can be added To configure the IP addresses of the secondary SIP servers Step1 Click Add Step2 In the SIP server n field enter the IP address of the secondary Aeonix server Step3 Repeat Step1 and Step2 for the next server up to five secondary servers Figure 6 30 Page to set additional servers Step4 Click Sav...

Page 140: ...e following Step1 Click the Basic Network tab Figure 6 31 Page to set DNS server Step2 Make sure DNS server can be obtained automatically or has been specified manually Step3 Enter the IP address in Primary DNS server field Step4 You can also fill in a backup IP address in Standby SIP proxy server 1 See Step1 and Step2 on page 127 This allows the device to failover to the backup IP address if the ...

Page 141: ...ceiving the response 200 from the SIP server to the previous OPTIONS and sending the next OPTIONS Step2 In the OPTIONS request timeout field enter the period since the sending of the last OPTIONS with no response by the SIP server Step3 In the REGISTER request timeout field enter the period from the sending of the first REGISTER with no response by the previous SIP server to the sending of REGISTE...

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