Technical Support
For technical support, please contact us at
Video Shooting Tips
Although the Tachyon Micro cameras perform well indoors, underwater, and in low-light situations, it is specifically tuned for shooting in sunlight. So for the best looking
videos, try to shoot your action when the light is good.
Make sure that your lens is clean. One small spot can ruin a great video. Don’t be afraid to pour water over your camera to clean it. Just be sure that the rear door is
securely closed.
Disclaimer
Tachyon, Inc. will not under any circumstances be responsible for injuries or property damage incurred during the use of any of our
products.
Video Publishing Guide
Videos taken with your Tachyon Micro or Micro HD are perfect for uploading to
YouTube®
, or other video sharing sites.
For best results, edit your videos first, cutting out all of the uninteresting bits. Adding music really helps to make a great video.
Always edit and save your videos to at least the same video resolution at which they were recorded. Don't downgrade your video quality.
See this
YouTube page
for optimizing your video uploads.
Be sure to mention Tachyon Micro or Tachyon Micro HD and Helmet Camera in your title or tags so that other Tachyon users can find and comment on your videos.
And be sure to see our website for video samples and for further tips and tricks on video recording and editing.
Video Statistics
The Micro XC uses Micro memory memory cards. From 4GB up to 64GB.
With a 4GB card you will get 1 hour of video, and over 100,000 still photos.
With larger cards, you can double, quadruple and octuple these numbers.
The Micro Memory cards pictured on our website an in this manual may be replaced by similar or superior cards, depending on supply.
Warranty
Warranty
Tachyon products are covered by a six month limited warranty from the date of purchase from Tachyon, Inc. The warranty covers only defects in workmanship and materials.
It does not apply to products which have been damaged due to unreasonable use or by intention nor does it cover dissatisfaction with the product.
Tachyon, Inc.’s warranty policy only covers products purchased directly from Tachyon Inc. or from our authorized resellers. If you purchased the product from our website
you will have been given a purchase number with your confirmation email. Please quote this number, along with your name and email address, in your dealings with us.
Customers outside of the United States who have purchased items from authorized resellers or from online resellers such as Amazon.com, and have problems that need to
be addressed, please contact Tachyon first to see if we can help you. We are more likely to be your quickest solution.
If our support staff cannot solve your problem by email, we will further advise you on how to proceed to remedy the problem.
This warranty does not cover items purchased from a third party that is not authorized by Tachyon. It is not transferable to online purchases from sites such as eBay or
Craigslist.
(a) Tachyon, Inc.’s return policy covers only defective products. All sales are final. Monetary refunds will not be issued for any reason.
(b) Tachyon Inc will only accept returns of defective product within six months of purchase, as stated in the warranty above.
(c) All products will be exchanged for new products, and not for monetary returns.
(d) Before products are exchanged or returned, customer must contact Tachyon, Inc. ,via email or phone. Tachyon, Inc. will help troubleshoot the problem to
avoid the unnecessary returns. If it is determined that the camera is defective, Tachyon, Inc. will authorize the return, in writing, via email. Tachyon, Inc. may
