T-Mobile Coolpad Surf User Manual Download Page 1

Power key

LED indicators

WPS key

USB port

Getting to Know Your Mobile Hotspot

Hold the Power key for 3 seconds to power the device on/off.

Hold the WPS key for 3 seconds to activate the WPS function. Once 
activated, the Wi-Fi

TM

 LED indicator will flash every two seconds. If 

the network is not accessed within 2 minutes, the device will 
automatically exit WPS (Wi-Fi Protected Setup) mode.

Display network signal, Wi-Fi, SMS, battery charge and mobile data 
status.

Use the USB port to charge your device via the USB cable.

Hold both the Power key and the WPS key simultaneously for 15 
seconds. All LED indicators will flash green 4 times to indicate that 
the device has been reset to factory default settings.

Hold the Power key for 10 seconds to restart your device.

Power key: 

WPS key: 

LED indicators:

USB port: 

Reset: 

Reboot: 

On-Screen Indicators

1.
2.
3.
4.
5.
6.

1.
2.

3.

4.          

1.
2.
       

1.
2.

3.

          

Changing Mobile Hotspot Wi-Fi Password

Access 

http://mobile.hotspot

 or 

http://192.168.0.1

.

Click 

Settings

 in the navigation area.

Select the 

Wi-Fi Settings

 tab.

Select 

WPA2-PSK 

for the 

Security Mode

.

Enter a new password in the 

Password

 field.

Click 

Apply

 to save your changes.

Using Mobile Hotspot’s Whitelist

Your mobile hotspot is equipped with a 

Whitelist

 feature that will allow you to secure 

your network’s privacy. When this feature is activated, only users that have been granted 
access by adding a user’s MAC address will be able to connect to the network. When the 
primary user deactivates this feature, all other users will be allowed access to network via 
Wi-Fi and use of correct password.

Log into the Web User Interface.
Go to 

Settings

 > 

Firewall

 > 

Whitelist or Blacklist of MAC

. This feature is disabled by 

default. Any user who inputs the correct password can access the network.
Select 

Whitelist 

for the 

MAC Filter

 to enable the whitelist feature. Enter the 

nickname and the MAC address, and click 

Apply 

to add a user to the whitelist. The 

device supports connecting up to 15 devices at the same time.
If you remove a user from the whitelist, such user will no longer be allowed to 
connect to the network. Click 

Delete

 to remove.

Updating Software Version

Check the software version currently installed on your mobile hotspot.

Access 

http://mobile.hotspot

 or 

http://192.168.0.1

.

Within the Web User Interface, go to 

Information

 > 

Device Information 

Software 

Version

 to view which software version is currently installed on your device.

Update your mobile hotspot to the most up-to-date software version.

Access 

http://mobile.hotspot

 or 

http://192.168.0.1

.

Within the Web User Interface, go to 

Settings

 > 

Device Settings

 > 

Software 

Updates

. Click the 

Check for Update

 button to check if there is any new software 

version available.
If an update is available, a window will pop up to request you to confirm the update. 
Click 

Yes

 to update.

Note: Do not remove the battery during software updating. This may cause the software 
update to fail.

Displays your current network status. Green light indicates the 
network is connected; yellow light indicates poor network 
connection; red light indicates no network connection, no SIM card, 
or no service.

Indicates when Wi-Fi is connected. 

Indicates when there is a new message. 

Displays your current battery status. Solid red light indicates the 
battery level is less than 15%; when the device is charging, the 
indicator will flash red when the battery level is below 15% and will 
flash green when the battery level is higher than 15%. 

Indicates when your data allotment is running out. You will need to 
configure your monthly data plan and tick the "Auto Disconnected" 
box on Web User Interface first.

Network:       

Wi-Fi:

SMS:

Battery:   

Data

:

1.
2.
3.

1.

2.

3.

4.
5.

1.
2.

3.

Charging Your Mobile Hotspot

Connect the microUSB end of the USB cable to the USB port on your device. 
Connect the other end to the travel adapter. 
Connect the travel adapter to an electrical outlet to fully charge your device.

Note: You can also charge the device by connecting it to a computer with the USB cable.

Connecting Your Wi-Fi Device to Your Mobile Hotspot

Power on your mobile hotspot.
On your computer or other Wi-Fi enabled device, search for available Wi-Fi networks 
and select network name (SSID) located on label on back panel of your mobile 
hotspot. 

Note: Wi-Fi name (SSID) and Wi-Fi Password are located on the label inside the back 
cover of the device.

From a Windows computer: Left-click 

Wireless Network Connection

 on the task 

bar to view available networks. Choose the SSID from the list of available networks.
From a Mac computer: Select 

System Preferences 

Network

. Choose the SSID 

from the list of available networks.
From an iOS device: Go to 

Settings

 > 

Wi-Fi

. Choose the SSID from the list of 

available networks.
From an Android device: Go to 

Settings

 > 

Wi-Fi

. Choose the SSID from the list of 

available networks.

Enter the password located on label on back panel and click 

OK

.

Using the WPS

If your Wi-Fi device supports WPS, you do not have to input the password manually after 
a WPS connection has been established. Please follow the following steps:

Power on your Mobile Hotspot and enable the Wi-Fi function from the device you 
would like to connect.
Press and hold the WPS key on your device for 3 seconds to start the Wi-Fi 
Protected Setup authentication process.
Enable the WPS function on your Wi-Fi device in order to respond to this 
authentication process.
Follow the system prompts on your Wi-Fi device to finish the connection.
If no Wi-Fi device is connected within 2 minutes, the WPS function will automatically 
turn off.

Managing Your Mobile Hotspot

You can access your Mobile Hotspot device information using an Internet browser or by 
connecting the device to a computer via the USB cable.

1.

2.

3.
4.

1.
2.
3.

4.

5.
6.

1.
2.
3.
4.
5.

1.
2.
3.
4.
5.

6.

Access Mobile Hotspot Using A Browser

Connect to your hotspot device through Wi-Fi using the network connection 
software on your computer. Provide the Wi-Fi network password, if requested.
Open a browser and enter 

http://mobile.hotspot

 or 

http://192.168.0.1 

in the 

address bar. The Coolpad Surf Mobile Hotspot login screen will appear.
Enter your 

Password

 in the field provided. The default password is "admin".

Click 

Login

. If you entered the correct password, the Web User Interface screen 

appears.

Access Mobile Hotspot Using USB Cable

Connect your Coolpad Surf Mobile Hotspot to the computer with the USB cable.
Power on your device.
The computer operating system detects and recognizes new hardware and finishes 
the installation automatically. 
Open a browser and enter 

http://mobile.hotspot

 or 

http://192.168.0.1 

in the 

address bar. The Coolpad Surf Mobile Hotspot login screen will appear.
Enter your 

Password

 in the field provided. The default password is "admin".

Click 

Login

. If you entered the correct password, the Web User Interface screen 

appears.

Note: Windows (32 bit & 64 bit) 7/8/8.1/10, Mac OS X 10.6 to 10.11 supported.

Changing Mobile Hotspot Admin Password

Access 

http://mobile.hotspot

 or 

http://192.168.0.1

.

Click 

Settings

 in the navigation area.

Select the 

Device Settings

 tab.

Follow steps under 

Account Management

 to update your Password.

Click 

Apply

. If everything is entered correctly, the 

Success

 message will appear 

indicating the password was successfully changed.

Changing Mobile Hotspot Network Name (SSID)

Access 

http://mobile.hotspot

 or 

http://192.168.0.1

.

Click 

Settings

 in the navigation area.

Select the 

Wi-Fi Settings

 tab.

Enter a new name in the 

Network Name

 

(SSID) 

field.

Click 

enable

 or 

disable

 checkbox for 

Broadcast Network Name

 to enable or disable 

broadcasting the hotspot’s Network Name (SSID).
Click 

Apply

 to save your changes.

Introduction 

Support

This guide provides you with the information you need to get started. For more 
information and additional support, please visit 

www.t-mobile.com/support

 where you 

can:

Review your device’s User Manual and troubleshooting FAQs.
View the latest troubleshooting solutions in the Support Forums or ask a question of 
your own. 

Account information

Be sure to access your account at My.T-Mobile.com to pay your bill, upgrade your device, 
change your rate plan and contact customer service.

Service

If you are a new T-Mobile

®

 customer and your service has not yet been activated, call 

Customer Care at 1-800-937-8997 and a T-Mobile Activations representative will assist 
you.

You will need the following information when activating service:

Service Agreement and agent code on your Agreement.
Your name, home address, home phone number, and billing address.
Your Social Security number, current driver’s license number, and date of birth for 
credit check purposes. 
Your choice of T-Mobile plan and services (see http://www.t-mobile.com/ for the 
latest plan information).
SIM serial number and IMEI number (located on the box barcode label). 

Service or use is your agreement to T-Mobile’s Terms and Conditions. 

T-Mobile requires 

Arbitration of Disputes unless, for new customers, you opt-out within 30-days, or for 
existing customers, you previously opted out. 

Failure to activate service within 30-days 

from purchase will also be considered acceptance. For details, see T-Mobile’s Terms and 
Conditions at www.T-Mobile.com/terms-conditions.

Hello from Coolpad

Thank you for purchasing your Coolpad Surf Mobile Hotspot! Please follow these simple 
but important instructions for optimal use of your new mobile hotspot:
Notice: Products or services of the vendor or carrier are subject to change within this 
User Guide without prior notice. 

We offer self-service for our smart terminal device users. Please visit the Coolpad 
Americas official website (at www.coolpad.us) for more information on supported 
product models. Information on the website takes precedence.

Approved Firmware Versions

This device will only operate with firmware versions that have been approved for use by 
T-Mobile and the device manufacturer. If unauthorized firmware is placed on the device it 
will not function.

Information About Safeguarding Devices

T-Mobile encourages customers to take appropriate measures to secure their devices and 
invites them to take advantage of the features available on this device to help secure it 
from other unauthorized access and use. Lost or stolen devices should be immediately 
reported to T-Mobile so that proper measures can be taken to protect accounts. For 
additional information, visit: www.t-mobile.com/devicesecurity and www.t-mobile.com/-
Company/PrivacyResources.aspx.

Additional Information

Qualifying service required. Use of connected devices subject to T-Mobile Terms and 
Conditions. 

Coverage

 not available in some areas. See 

Terms and Conditions (including arbitration 

provision)

 at T-Mobile.com, for rate plan information, charges for features and services 

and restrictions and details, 

including important limitations on availability and reliability 

of 9-1-1 emergency service

.

Get Updates

Get updates, user guides and more information for your Coolpad Surf Mobile Hotspot at 
www.coolpad.us. Discover what’s going on right now in hotspot news, trends, techniques 
& other cool stuff by connecting with us by:
                   
                                        
                                            @CoolpadAmericas 

Trademarks and Copyrights 

Coolpad and the Coolpad logo are registered trademarks of Yulong Computer 
Telecommunication Scientific (Shenzhen) Co., Ltd. T-Mobile and the magenta color are 
registered trademarks of Deutsche Telekom AG. Other trademarks and trade names are 
the property of their respective owners. Copyright © 2018 Coolpad Technologies Inc. All 
rights are reserved. Reproduction, transfer, distribution of the contents herein in any 
manner without the prior written permission of Coolpad Technologies, Inc. is prohibited. 
Coolpad Technologies, Inc. reserves the right to add, modify or delete, any of the 
contents herein or withdraw this documents at any time without prior notice and without 
assigning any reasons thereof.

 

Coolpad Surf

 Mobile Hotspot

Start Guide

Setting Up Your Mobile Hotspot

1.   Open the back cover.                                             2.   Remove the battery.

3.   Insert the Nano SIM card. Install the battery and replace the back cover.  

Nano SIM

Lift gently in the direction shown.

When replacing the back cover, please ensure the back cover is aligned correctly.

P10000127

Flip the device upside down and lift 
the battery upward gently as 
shown. 

Summary of Contents for Coolpad Surf

Page 1: ...Coolpad Surf Mobile Hotspot Start Guide ...

Page 2: ... and date of birth for credit check purposes Your choice of T Mobile plan and services see http www t mobile com for the latest plan information SIM serial number and IMEI number located on the box barcode label Service or use is your agreement to T Mobile s Terms and Conditions T Mobile requires Arbitration of Disputes unless for new customers you opt out within 30 days or for existing customers ...

Page 3: ...hin 2 minutes the device will automatically exit WPS Wi Fi Protected Setup mode Display network signal Wi Fi SMS battery charge and mobile data status Use the USB port to charge your device via the USB cable Hold both the Power key and the WPS key simultaneously for 15 seconds All LED indicators will flash green 4 times to indicate that the device has been reset to factory default settings Hold th...

Page 4: ...sh red when the battery level is below 15 and will flash green when the battery level is higher than 15 Indicates when your data allotment is running out You will need to configure your monthly data plan and tick the Auto Disconnected box on Web User Interface first Network Wi Fi SMS Battery Data Setting Up Your Mobile Hotspot 1 Open the back cover 2 Remove the battery 3 Insert the Nano SIM card I...

Page 5: ...ID from the list of available networks From an iOS device Go to Settings Wi Fi Choose the SSID from the list of available networks From an Android device Go to Settings Wi Fi Choose the SSID from the list of available networks Enter the password located on label on back panel and click OK Using the WPS If your Wi Fi device supports WPS you do not have to input the password manually after a WPS con...

Page 6: ... 192 168 0 1 in the address bar The Coolpad Surf Mobile Hotspot login screen will appear Enter your Password in the field provided The default password is admin Click Login If you entered the correct password the Web User Interface screen appears Note Windows 32 bit 64 bit 7 8 8 1 10 Mac OS X 10 6 to 10 11 supported Changing Mobile Hotspot Admin Password Access http mobile hotspot or http 192 168 ...

Page 7: ...itelist for the MAC Filter to enable the whitelist feature Enter the nickname and the MAC address and click Apply to add a user to the whitelist The device supports connecting up to 15 devices at the same time If you remove a user from the whitelist such user will no longer be allowed to connect to the network Click Delete to remove Updating Software Version Check the software version currently in...

Page 8: ... for rate plan information charges for features and services and restrictions and details including important limitations on availability and reliability of 9 1 1 emergency service Get Updates Get updates user guides and more information for your Coolpad Surf Mobile Hotspot at www coolpad us Discover what s going on right now in hotspot news trends techniques other cool stuff by connecting with us...

Reviews: