T-Comfort Comfort Pro S, Mounting And Commissioning Manual

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Setting up TAPI Configuring the PC Software
Configuring the PC Software
Further possibilities of use can be implemented on a workstation computer with the Windows operating
system by installing drivers and programmes.You can find the installation programmes required for this on the
product CD that comes with the Comfort Pro S.
Proceed as follows to install extra software:
1. Log on under Windows as the administrator.
2. Insert the product CD.
If your PC is suitably configured, the CD will start automatically. Otherwise select Run from the Start
menu. Click on the Browse button to look for the programme “cd_start.exe” on the CD. Confirm this with
Open and OK .
3. Select the required option from the start interface. Follow the programme instructions.
Further instructions for various options that are available are given below.
Setting up TAPI
With a TAPI ( T elephony A pplication P rogramming I nterface) you can operate a CTI application ( C omputer
T elephony I ntegration). Here, the CTI application uses the services of the Comfort Pro S with the help of the
TAPI driver installed on a Windows PC.
Many telephony functions, such as enquiry, toggling, three-party conference, pick-up, call protection and call
forwarding can be controlled using appropriate TAPI-compatible software.
Requirements
You require an active IP network connection between the PC and the communications system. CTI functions
can be used only in conjunction with system terminals.
You must therefore have configured at least one user for a system terminal. In addition, you require a TAPI 2.1-
compatible CTI application, for example the Phone Dialer included in the Windows operating system.