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8-1

Chapter 8   

Maintenance and Troubleshooting

Maintaining the Terminal

The terminal is factory-sealed and contains no user-serviceable parts. Only qualified 
Symbol Service Centers should service the terminal. Refer to 

Symbol Support Center

 on 

page ix.

Protective caps are attached to the ports on the back of the terminal. Place them over 
unused ports for protection.

Cleaning the Terminal

The terminal requires a minimal amount of maintenance. To prolong its life and avoid 
problems, keep the terminal clean. Use a clean, soft cloth dampened with a mild cleanser 
such as soap and water to clean the terminal. Do NOT use cleaners containing a high 
percentage of alcohol, such as Isopropyl Alcohol. Do NOT use abrasive paper/cloth or 
abrasive/corrosive cleaners.

Storage

Store the terminal in a cool, dry place away from dust. The terminal’s internal battery 
completely discharges in 72 hours. All non-volatile data is lost when the internal battery is 
fully discharged.

Summary of Contents for VRC 89 Series

Page 1: ...VRC 89XX Radio Terminal Product Reference Guide for Embedded Windows CE NET ...

Page 2: ...2 ...

Page 3: ...VRC 89XX Radio Terminal Product Reference Guide for Embedded Windows CE NET 72 65924 01 Revision A December 2003 ...

Page 4: ...ork from a licensed program or use a licensed program in a network without written permission from Symbol The user agrees to maintain Symbol s copyright notice on the licensed programs delivered hereunder and to include the same on any authorized copies it makes in whole or in part The user agrees not to decompile disassemble decode or reverse engineer any licensed program delivered to the user or...

Page 5: ...1 2 Accessories and Peripherals 1 3 Optional Accessories 1 3 Radio Cards 1 4 Chapter 2 Installing the Terminal Introduction 2 1 Installing Your Terminal 2 2 Positioning the Terminal 2 2 Routing Electrical Cables 2 3 Installation Kit Contents 2 4 Installing the Terminal 2 5 Providing Power to the Terminal 2 7 Connecting AC Power to Your Terminal 2 9 Connecting the Filtered DC Power Cable for Electr...

Page 6: ...inal 4 2 Performing a Warm Boot 4 2 Performing a Cold Boot 4 3 Methods of Suspension 4 3 Programmable P Keys 4 4 Using the Keyboard 4 5 Adjusting the Keyboard 4 5 Locking the Desktop 4 9 Calibrating the Screen 4 9 Calibrating Using the Display 4 9 Calibrating Using the Keyboard 4 11 Adjusting the Brightness 4 14 Adjusting the Volume 4 14 Connecting Accessories 4 15 Displaying Bar Code Information ...

Page 7: ...rial Bootcode 6 2 Downloading the Operating System by RF Update 6 8 Setting up the Host Computer 6 8 Setting up the Terminal and Upgrading the OS 6 10 Installing WLANUpdate with ActiveSync 6 13 Downloading Applications 6 15 Chapter 7 ActiveSync Introduction 7 1 Performing an ActiveSync 7 2 Chapter 8 Maintenance and Troubleshooting Maintaining the Terminal 8 1 Cleaning the Terminal 8 1 Storage 8 1 ...

Page 8: ...vi VRC 89XX Radio Terminal Product Reference Guide for Embedded Windows CE NET ...

Page 9: ...Software Developer s Kit Chapter 4 Operating the Terminal provides detailed instructions on how to use the terminal Chapter 5 Spectrum24 Network Configuration describes the utilities that monitor and configure the Spectrum24 wireless connection Chapter 6 Configuring the Terminal describes options for configuring the terminal to assist in planning your application development Chapter 7 ActiveSync e...

Page 10: ... 89XX Radio Terminal Quick Reference Guide for Embedded Windows CE NET p n 72 66347 xx VRC 7900 8900 DC Power Cable Quick Reference Guide p n 72 57649 xx Service Information If you have a problem with your equipment contact the Symbol Support Center for your region See page ix for contact information Before calling have the model number serial number and several of your bar code symbols at hand Ca...

Page 11: ... Kingdom Symbol Technologies Symbol Place Winnersh Triangle Berkshire RG41 5TP United Kingdom Tel 0800 328 2424 Inside UK Tel 44 118 945 7529 Outside UK Asia Pacific Symbol Technologies Asia Inc Singapore Branch 230 Victoria Street 05 07 09 Bugis Junction Office Tower Singapore 188024 Tel 65 6796 9600 Fax 65 6337 6488 Australia Symbol Technologies Pty Ltd 432 St Kilda Road Melbourne Victoria 3004 ...

Page 12: ...Italy Tel 2 484441 Inside Italy Tel 39 02 484441 Outside Italy Latin America Sales Support 2730 University Dr Coral Springs FL 33065 USA Tel 1 800 347 0178 Inside United States Tel 1 954 255 2610 Outside United States Fax 954 340 9454 Mexico México Symbol Technologies Mexico Ltd Torre Picasso Boulevard Manuel Avila Camacho No 88 Lomas de Chapultepec CP 11000 Mexico City DF Mexico Tel 5 520 1835 In...

Page 13: ...5311 Inside South Africa Tel 27 11 809 5311 Outside South Africa Spain España Symbol Technologies S L Avenida de Bruselas 22 Edificio Sauce Alcobendas Madrid 28108 Spain Tel 91 324 40 00 Inside Spain Tel 34 91 324 40 00 Outside Spain Fax 34 91 324 4010 Sweden Sverige Letter address Symbol Technologies AB Box 1354 S 171 26 SOLNA Sweden Visit shipping address Symbol Technologies AB Solna Strandväg 7...

Page 14: ...xii VRC 89XX Radio Terminal Product Reference Guide for Embedded Windows CE NET ...

Page 15: ...load additional software as necessary The terminal incorporates wireless LAN technology 2Mbps or 11Mbps and is powered by a 32 bit processor A touchscreen and optional 62 key keyboard allow easy data input displayed on a 12 1 SVGA high contrast backlit LCD You can connect a scanner or ActiveSync cable using the two RS 232 serial ports on the connector panel on the bottom of the terminal and connec...

Page 16: ...and shipping Verify that you received all equipment listed on the packing slip and inspect the equipment for damage If there are any items missing or damaged contact the Symbol Support Center immediately see page ix Parts of the Terminal Figure 1 1 Front View Display Keyboard optional Angle Adjusting Knob Mounting Bracket Membrane Switch Panel Keyboard Locking Knob optional Keyboard Adjustment Lev...

Page 17: ...ional Accessories You can order these optional accessories from Symbol External keyboard with bracket assembly Non heated KYBD8900 00 Heated KYBD8900 01 Scanners LS 3203ER I200EI 25 52923 01 P302FZY I001 25 52741 01 P304PRO I000 25 55774 01 P370ALR I000 KT Scanner cable scanner specific RS 232 ActiveSync cable 25 51869 01 Power Port COM2 Port ActiveSync COM1 Port scanner Speaker Keyboard Port USB ...

Page 18: ...allation Kit see Installation Kit Contents on page 2 4 for a list of contents Note Use only a Symbol approved power supply output rated 12V dc and minimum 9A p n 50 14001 004 The power supply is certified to EN60950 with SELV outputs Benutzen Sie nur eine Symbol Technologies genehmigt Stromversorgung in den Ausgabe 12V dc und minimum 9A p n 50 14001 004 Die Stromversorgung ist bescheinigt nach EN6...

Page 19: ...must perform the installation in a vehicle Improper installation can damage your vehicle and or the VRC 89XX Do not install the terminal in a location that will affect vehicle safety drive ability or visibility WARNING The VRC 89XX is intended for use on vehicles primarily operating indoors or for fixed indoor installation The VRC 89XX should not be installed in fixed outdoor locations or on a veh...

Page 20: ...st the installation for at least 30 minutes before installing on another vehicle Record all details Check that the positions of the terminal and filter box do not obstruct vehicle controls Check that the terminal does not obstruct the driver s view Check the position of the terminal for user comfort over long periods Ensure the filter box is not fitted in a confined space where it may overheat Imp...

Page 21: ...le or use a nut and bolt to secure the clip Make sure the cable does not have tight bends The minimum recommended radius is 2 5 Solder all fuse holders DO NOT crimp After soldering the fuse holder file the solder flat where it comes in contact with the fuse On electric vehicles take the power from as close to the battery as possible but not directly from the battery terminals and not before any ma...

Page 22: ... 1 2 VRC 89XX Radio Terminal Quick Reference Guide for Embedded Windows CE NET 1 3 20 mm cable glands 1 4 300 mm cable tie 12 5 100x2 5 mm cable tie 1 6 6 3 mm blue push on crimps 2 7 10 mm blue ring crimps 2 8 Scotchlok standard tap 2 9 Fastmm blue piggyback crimps installation 2 10 1 24 in Bulgin fuseholder UL rating 2 11 10 A F A ceramic 1 25 fuse 2 12 10 mm PVC covered aluminium P clip 6 13 VR...

Page 23: ...er box is recommended All power wiring must use the cable specified in item 1 Fuse in positive rail 10A max item 11 Fuse in negative rail 10A max item 11 Fuse in switched positive 2A max when using the Filter Box Keep the path between the battery and the terminal as short as possible and away from any part of the ignition high tension system Figure 2 1 Installation of 12 24V Gasoline Diesel or Pro...

Page 24: ...ower wiring must use the cable specified in item 1 Fuse in positive rail 10A max item 11 Fuse in negative rail 10A max item 11 Use a filtered supply if available on the FLT Consult the FLT manufacturer for details Figure 2 2 Installation of Electric Vehicles Up To 60V FUSE 2A max FUSE 2A max VRC7900 Installation of electric vehicles over 48V and up to 60V VRC 89XX FUSE 10A max FUSE 10A max ...

Page 25: ...the terminal using the filter box Figure 2 3 Connecting Power to Your Terminal NOTE See the rear label for voltage input limitations Pins 1 3 are connected internally within the supplied cable Item 1 3 pin XLR plug viewed externally on VRC7900 1 3 2 1 2 3 4 1 2 2 and 4 pin amphenol connectors viewed externally on filter box Filter Box VRC7900 Series Refer to Table 2 2 for filter box connections Re...

Page 26: ... Pin 2 or 3 Negative black and white joined together Wire 2 pin Amphenol connector as follows Pin 1 Positive red and green joined together Pin 2 may be marked as pin 3 Negative black and white joined together Table 2 3 Terminal Power Connections Terminal Power Connections Wire 3 pin XLR socket connector as follows Pin 1 Positive red and green joined together Pin 2 Negative black and white joined t...

Page 27: ... 1 Insert the AC power cable into the AC connector on the universal power supply Figure 2 4 Connecting AC power 2 Plug the other end of the AC power cable into a wall outlet 3 Insert the DC power cable into the DC connector on the universal power supply 4 Plug the other end of the cable into the terminal s power port DC Power Cable 50 16002 024 Universal Power Supply 50 14001 004 AC Power Cable 23...

Page 28: ...e end reaches the DC power source when routed through the truck Secure the power cable with cable ties 3 Cut off excess cable at the cable end and strip 12 off the outer jacket to reveal the screen Cut the screen back to about 2 and twist the screen strands together 4 Connect the screen to the truck s chassis If you cannot find a close connection point solder an extra length of cable to the screen...

Page 29: ...o power output connector use a ring terminal for a battery post or blade terminal for a fuse panel See your vehicle Owner s Manual for more information Ensure the wiring connections created are sufficiently insulated from each other 8 Re connect the electric truck battery 9 Insert the cable s DC power connector into the terminal s DC power port Align the keyway on the power connector with the notc...

Page 30: ...and the Internal Battery The VRC89XX has an internal battery that preserves RAM if there is a temporary interruption disconnection or fluctuation in the main DC or AC power The internal battery may be depleted when you first install it It charges itself from the terminal s main power supply DC or AC when the terminal is running It also charges when the terminal is in suspend mode by pressing the S...

Page 31: ...ard bracket 4 M4 screws and washers Knobs Adjustment mechanism Side plates Bracket knobs 5 button head screws 2 flathead screws Attaching the Keyboard 1 Attach the keyboard brackets to the bottom of the keyboard using the M4 screws and washers as shown below Figure 2 5 Attaching the Brackets Bracket R H Bracket L H M4 Screws Washers ...

Page 32: ...ole of the side plate Ensure the bar from the adjustment mechanism runs through the bottom hole of each side plate 4 Squeeze the levers on the adjustment mechanism and align the keyboard brackets on either side of the display Release the levers to insert the bar on the mechanism through an adjustment hole on each of the brackets Figure 2 7 Attaching Keyboard 5 Insert the keyboard locking knobs thr...

Page 33: ...keyboard cable into the Keyboard port on the VRC 89XX Adjusting the Keyboard To adjust the keyboard loosen the locking knobs squeeze the adjustment levers then move the keyboard to the desired position Tighten the locking knobs Keyboard Port ...

Page 34: ...2 16 VRC 89XX Radio Terminal Product Reference Guide for Embedded Windows CE NET ...

Page 35: ...r higher Windows 98 Windows NT4 with Service Pack 5 or later or Windows 2000 Windows NT4 or Windows 2000 required for emulation 24MB RAM for Windows 98 48MB recommended 32MB RAM for Windows NT4 or Windows 2000 48MB recommended 360MB available hard disk space for minimum installation 720MB available hard disk space for full installation CD ROM drive VGA monitor SVGA recommended Mouse Also be sure t...

Page 36: ...tails about using this toolkit refer to the Readme htm file available from the same website as the toolkit 2 Download and install the Compact Frame work add on available from http www microlise com VRC8900 To install the add on a Transfer it onto your VRC8900 using active sync and place it in the FLASHFX CAB folder b Cold boot the terminal The compact frame work add on is installed without deletin...

Page 37: ...continues from where it was before power down Note Charge the internal battery when powering on the terminal for the first time refer to Installation and the Internal Battery on page 2 12 To power on the terminal 1 Turn on the Power Switch on the back of the terminal 2 Press the Suspend Button on the membrane panel to power on the terminal To suspend the terminal s operation press and hold the Sus...

Page 38: ...on Press the Suspend button again to power up the terminal This power up process takes about 12 seconds The power is on at all times if the terminal is hard wired to the vehicle battery Booting the Terminal Performing a Warm Boot A warm boot restarts the operating system closes all running applications and preserves the saved data in RAM In the Windows CE NET environment the working registry is re...

Page 39: ... the Suspend Button until the Release for Cold Boot message appears 15 seconds Turn off the Power Switch on the back of the terminal then turn it on again and then press the Suspend button Methods of Suspension Terminal operation can be suspended in four ways Manual suspension the operator presses the Suspend button when the terminal is on or taps Start then presses the Suspend button Program depe...

Page 40: ...orm certain functions such as printing toggling the virtual keyboard or running a frequently used key sequence Figure 4 2 P Keys To set a programmable key 1 From the Start menu select Settings Control Panel 2 Select the Programmable Keys icon 3 Select the P key you d like to program from the Key drop down menu Figure 4 3 Programmable Keys Screen Key Drop Down Menu P Keys ...

Page 41: ...s Screen Action Drop Down Menu 5 Tap OK Using the Keyboard The terminal has an optional QWERTY keyboard Refer to Figure 4 5 and Table 4 2 for a description of the keys Adjusting the Keyboard To adjust the keyboard loosen the locking knobs squeeze the adjustment levers then move the keyboard to the desired position Tighten the locking knobs ...

Page 42: ...e Ctrl Esc key combination to access the Start menu A through Z Enters alpha and text characters 0 through 9 Enters numeric characters Moves the cursor around the screen or highlights the lines in a menu F1 through F24 Programmable function keys The application determines the use see the software or application documentation Enter Moves the cursor to the next data field or screen Func Activates th...

Page 43: ... 89XX Key Scan Code Virtual Key Func Unicode Shift Unicode z 5a Z x 58 X c 43 C v 56 V b 42 B n 4e N m 4d M a 41 A s 53 Shell lock S d 44 D f 46 F g 47 G h 48 H j 4a J k 4b K l 4c L q 51 F21 Q w 57 F22 W e 45 F23 E r 52 F24 R t 54 T y 59 Y u 55 U i 49 I o 4f O ...

Page 44: ...PE VK_HOME VK_HOME UP 26 VK_UP VK_PRIOR VK_PRIOR DOWN 28 VK_DOWN VK_NEXT VK_NEXT Delete 2e VK_DELETE VK_INSERT VK_INSERT F1 F10 VK_F1 VK_F10 VK_F11 VK_F20 Field VK_OEM_FLDMI NUS Field Field Reset VK_ATTN Attn Attn BkSp VK_BACK VK_OEM_CLEAR VK_OEM_CLEAR Table 4 3 Keyboard Mappings Continued VRC 89XX Key Scan Code Virtual Key Func Unicode Shift Unicode ...

Page 45: ... terminal displays only the working applications Press the Func S keys again to display the password screen Enter your password again and all icons display on the screen Calibrating the Screen Calibrating Using the Display This section describes how to calibrate your terminal so the cursor on the touch screen aligns with the tip of your stylus If the current calibration does not allow for easy tou...

Page 46: ...rence Guide for Embedded Windows CE NET 3 Tap Settings then Control Panel The Control Panel screen displays Figure 4 6 Control Panel Screen 4 Double tap the Stylus icon The Stylus Properties screen displays Figure 4 7 Stylus Properties Screen ...

Page 47: ...es around the screen 7 Tap the screen to accept the new calibration Note If the digitizer fails to respond call the Symbol Support Center for assistance Calibrating Using the Keyboard If the present calibration does not allow you to use the touch screen use the keyboard to calibrate 1 Press Ctrl Esc keys to access the Start menu 2 Using the arrow keys select Settings then Control Panel Carefully p...

Page 48: ...ide for Embedded Windows CE NET 3 Press Enter to display the Control Panel screen Figure 4 9 Control Panel Screen 4 Using the arrow keys move to the Stylus icon and press Enter The Stylus Properties screen appears Figure 4 10 Stylus Properties Screen ...

Page 49: ...ure 4 11 Calibration Tab 6 Using the Tab key again select the Recalibrate button 7 Press Space to start the calibration process The calibration screen appears Figure 4 12 Calibration Screen Carefully press and briefly hold stylus on the center of the target Repeat as the target moves around the screen ...

Page 50: ...alibration Note If the digitizer fails to respond call the Symbol Support Center for assistance Adjusting the Brightness Press on the Brightness Control button on the membrane panel to brighten the screen or to darken it Adjusting the Volume 1 Tap the Start menu 2 Tap Settings then Control Panel The Control Panel screen appears 3 Double tap the Volume Sounds icon The Volume Sounds Properties scree...

Page 51: ...n if the COM2 port is used for another purpose This cable is also available from Symbol Figure 4 14 Connection Ports Displaying Bar Code Information The VRC 89XX contains an internal keyboard wedge that allows you to display scanned bar code information on a keyboard input application such as Microsoft Pocket Word This feature can be used to test and evaluate scanners To display the bar code infor...

Page 52: ...formation Tab 5 Select the desired ComPort tab a Select the Enable Scanner As Keyboard for this Com Port checkbox to enable the built in keyboard wedge With this setting selected data received from the bar code scanner is treated as though it were typed on the keyboard b Deselect the Enable Scanner As Keyboard for this Com Port checkbox to disable the built in keyboard wedge This setting must be d...

Page 53: ...cted character values lower than 20h will be played as Ctrl X combinations Otherwise they will be converted For example a carriage return will be played as a Ctrl M with this checkbox selected otherwise is will be played as an Enter key press 7 Tap the Start menu 8 Tap Programs then Microsoft Pocket Word to start the application 9 Begin scanning bar codes The bar code information displays in Micro...

Page 54: ...hFx Disk ActiveX ActiveX controls placed in this folder are registered on start up CopyToRam the following folders are available Root applications or files placed in this folder are copied to the root directory Startup applications placed in this folder are permanently stored in Flash but copied to DRAM and executed on start up System applications or data placed in this folder are permanently stor...

Page 55: ...der menu displays 4 Select Use Default Registry from the menu You can change the allocation of remaining memory for programs and storage using the Control Panel Open the System menu and tap the Memory tab The recommended setting is 50 of memory available for programs and 50 of memory available for storage If your applications require more program space more storage space or you receive a memory wa...

Page 56: ...4 20 VRC 89XX Radio Terminal Product Reference Guide for Embedded Windows CE NET ...

Page 57: ... the terminal must be properly configured with the correct ESS ID and other network entries This chapter describes how to configure your terminal on the Spectrum24 wireless network Note There are currently no Windows CE NET network drivers available for a 2Mbps radio Therefore only configuration of 11Mbps is described in this chapter ...

Page 58: ...rminal for use on the Spectrum24 wireless network 1 Tap the NICTT icon located on the bottom of the screen 2 Tap WLAN profiles The Mobile Companion WLAN Profiles window opens 3 Select the desired access point and tap Edit 4 Configure the settings in each of the tabs Details for each tab are described in WLAN Profiles Tabs on page 5 3 ...

Page 59: ...ID field to enter the WLAN identifier of the network connection The ESSID is the 802 11 Extended Service Set Identifier The ESSID is a 32 character maximum string identifying the WLAN The ESSID assigned to the mobile computer is required to match the AP ESSID for the mobile computer to communicate with the AP Use the Operating Mode drop down list to select the operating mode Select Infrastructure ...

Page 60: ...the same channel to transmit and receive data to its peers Select the Long Preamble checkbox if the other devices in your network are using a long preamble Devices using Ad Hoc mode must use the same preamble setting to interoperate The adapter uses a long preamble heading by default Use the Country drop down list to select the country of operation for the mobile computer This ensures the mobile c...

Page 61: ... or APs are not encrypted Select this if no security is needed on the network The 40 bit Shared Key algorithm uses a 40 bit encryption key known by both the terminal and the AP to encrypt the data over the network Figure 5 3 Encryption Tab 40 bit Shared Key The 128 bit Shared Key algorithm uses a 128 bit encryption key known by both the terminal and the AP to encrypt the data over the network This...

Page 62: ...nd users it supports and also permits the transmission and receipt of data once the credentials of the user are verified Enter the name of the server that hosts the Kerberos KDC in the Realm field Figure 5 5 Encryption Tab Kerberos Selecting LEAP from the drop down box disables WEP automatically All necessary infrastructure devices for example access points servers etc must be properly configured ...

Page 63: ...col address in dotted decimal notation e g 192 168 7 27 that the server uses to transmit and receive data Subnet Mask Required in order for the subnet to exist Its purpose is to mask out IP addresses that are not part of the subnet The network administrator usually has the required subnet mask Default Gateway Used to connect to the corporate network The network administrator usually has the IP add...

Page 64: ...Automatic is the default mode for terminals operating in Infrastructure mode Select Power Plus to set the terminal transmission power one level higher than the level set for the AP In Ad Hoc mode there are five transmission power options Select Maximum power to set the terminal to the highest transmission power level Select Maximum power when operating in highly reflective environments and areas w...

Page 65: ...e battery is recharged The Manual Power Saving Mode allows you to select a performance level suited to intended operation There are six settings ranging from the Best Network Performance using the most battery power to Acceptable Network Performance using the least battery power A network performance description is displayed for each power range Status Tabs Signal Tab Use the Signal tab to display...

Page 66: ...us Tab The IP Status tab in NICTT provides information about the terminal such as IP type and IP address Subnet Mask and Gateway Figure 5 11 IP Status Tab IP Address A 32 bit max number expressed in dotted decimal notation 157 235 90 24 that the Domain server uses to transmit and receive data The IP address of the adapter is required to be in the same subnet as that of the access point for the dev...

Page 67: ...esses so that when a host name is used it can be resolved into its IP address WINS Windows Internet Name Service A NetBIOS Name Server that registers your NetBIOS names and resolves into IP addresses similar to DNS MAC Address An IEEE 48 bit address the adapter is given at the factory which uniquely identifies the adapter at the physical layer level Host Name User assigned host name Ping Tab Use t...

Page 68: ...e the APs tab to view access points with the same ESSID as the adapter View the AP MAC address signal level and channel of known access points Figure 5 13 APs Tab Note The APs tab is only available in Infrastructure mode selected on the Mode tab The currently associated access point s icon includes a radio wave radiating from the antennae to indicate the associate status Tap on an icon to display ...

Page 69: ...r terminals in the network their operating mode PSP or CAM their transmit rate their supported data rate and the length of time an adapter has been out of the Ad Hoc network Tap Refresh to update the Peers tab to the latest Ad Hoc network performance and terminal membership data Figure 5 14 Peers Tab Note The Peers tab is only available in Ad Hoc mode selected on the Mode tab ...

Page 70: ...AP networks checkbox to enable and disable access to AP networks Select the Access Ad Hoc networks checkbox to enable and disable access to Ad Hoc networks Select the Disable Profile Roaming checkbox to enable and disable profile roaming Select the Enable Sounds checkbox to enable and disable sounds Change Password allows the system administrator to set a password for the WLAN profiles this will s...

Page 71: ...area which can store data partitions that cannot be corrupted by a cold boot This Flash area is divided into two categories Flash File System FFS Partitions and Non FFS Partitions FFS Partitions The terminal includes one FFS partition This partition appears to the terminal as a hard drive that the OS file system can write files to and read files from Data is retained even if power is removed The F...

Page 72: ...rovides a simple method of updating the Flash contents via a serial port Downloading the Operating System by Serial Bootcode To download the operating system via the serial port the following equipment is required PC ActiveSync cable The VRC8900 CE NET update program available on the Windows CE NET v4 1 Software User Upgrade Kit for Symbol VRC 79XX VRC 89XX Terminals CD or downloadable from Microl...

Page 73: ...tiveSync cable to the COM1 port on the terminal and an available COM port on the PC 2 Power on the unit while holding down the P1 and P3 keys The following menu appears Figure 6 1 Menu 3 Press the Brightness minus button on the switch panel to highlight 3 Service Menu Figure 6 2 Brightness Button VRC8900 BootLoader Boot Ver X X XXX Key Up Down P1 P2 Select P3 Boot Menu 1 Hard Boot 2 Use Default Re...

Page 74: ...Download OS The following screen appears Figure 6 4 Download Menu VRC8900 BootLoader Boot Ver X X XXX Key Up Down P1 Back P2 Select P3 Service Menu 1 Download OS 2 Download Bootcode 3 Production Tests 4 Final Build Tests 5 Test External Keyboard 6 Display Test Info 7 Kill File System 8 Quit VRC8900 BootLoader Boot Ver X X XXX Key Up Down P1 P2 Select P3 Download from 1 PCMCIA 2 Serial ...

Page 75: ...e P2 button to select this 6 Select option 3 115200 on the VRC8900 to initiate the download Before pressing P2 to initiate the download setup the PC from step 7 Figure 6 5 Baud Rate 7 Set up the desktop PC as follows VRC8900 BootLoader Boot Ver X X XXX Key Up Down P1 P2 Select P3 Select Baud 1 38400 2 57600 3 115200 ...

Page 76: ...ence Guide for Embedded Windows CE NET a Start the program OSUPDATE EXE The following screen appears Figure 6 6 OSUpdate Screen b Click Next Figure 6 7 Download Type c Select Serial Operating System Update from the Download Type drop down list ...

Page 77: ...use this is the comport on you PC Laptop that you have your serial cable attached to f Select the Baud rate that you want to use for the download This must be the same as the baud that you select from the terminal g Click Next 8 Press P2 on the terminal to start the download process Figure 6 9 Serial Download Progress ...

Page 78: ...ing System by RF Update The WLAN update allows both the boot code and the operating system to be upgraded via the WLAN card fitted to the unit To download the operating system via a WLAN card the following equipment is required A Networked PC Running Microsoft Windows 95 or later Unit with 2 11mbps WLAN card installed Compatible Access Point WLAN Update installed on the device Setting up the Host ...

Page 79: ...n the screen matches your terminal Figure 6 10 OSUpdate Screen 3 If the screen displays the correct information click Next The following screen displays Figure 6 11 Download Type If the OSUpdate screen displays the incorrect information click Options to load a different Boot Code and Operating System ...

Page 80: ... itself and listen for requests from terminals Figure 6 12 RF Download Progress 6 Setup up your terminal Setting up the Terminal and Upgrading the OS 1 With OSUpdate waiting for an incoming connection execute WLANUpdate on the terminal The Terminal Information screen displays Note If installed WLANUpdate can be found in Windows WLANUpdate exe If not installed see installation instruction on page 6...

Page 81: ...erver the following screen displays Figure 6 15 WLANUpdate Unable to Finf Server This could happen for one of the following reasons OSUpdate is running on a slow network and did not respond quickly enough Tap Back This will make WLANUpdate perform a slow network search If no server is found again the above screen displays again Otherwise the screen shown in Figure 6 14 displays OSUpdate is running...

Page 82: ...oad the Boot Code and the Operating System at the same time or just one at a time 5 Tap Next The Download Settings screen displays Figure 6 16 Download Settings 6 Configure the download settings a Select the first checkbox to update the boot code only b Select the second checkbox to update the operating system only c Select the third checkbox to re program the flash If this checkbox is unchecked W...

Page 83: ...art your terminal If a new operating system was downloaded you should restart your terminals Figure 6 18 Restart Dialog Box 9 Tap Yes to restart the terminal Installing WLANUpdate with ActiveSync 1 Connect the ActiveSync cable to the appropriate port on the host computer 2 Ensure that the latest ActiveSync software is installed on your host computer If not it is available on the Windows CE NET v4 ...

Page 84: ...nc on the host computer The Get Connected dialog box displays Figure 6 19 Get Connected 4 When prompted with the Get Connected dialog box connect the ActiveSync cable to the appropriate port on the terminal and click Next The Set Up a Partnership dialog box displays Figure 6 20 Set Up a Partnership ...

Page 85: ...access to the website 7 Launch WIndows Explorer and copy the WLANUpdate exe downloaded in the previous step and paste it in the Mobile Device My Computer Temp folder 8 WLANUpdate is now installed on your terminal Downloading Applications To download an application via the serial port the following equipment is required Desktop PC ActiveSync cable Application compiled for the VRC 89XX or installati...

Page 86: ... desktop of the terminal in another screen as follows Figure 6 22 Mobile Device Screen Double click My Computer to view RAM and Flash memory on the terminal Transfer files by dragging and dropping or copying and pasting from the PC to the specified location on the terminal To download an installation file for the desktop PC which when unpacked has been compiled for VRC 89XX the file must first be ...

Page 87: ...ult installation folder is checked the application files are transferred to the Windows directory on the terminal If this is unchecked you may select the destination of the application in the screen that appears Figure 6 24 Select Destination Media Screen Refer to DRAM File System on page 4 18 to increase memory if the program memory availability is lower than required 3 Continue with the on scree...

Page 88: ...Radio Terminal Product Reference Guide for Embedded Windows CE NET Note If the application or part of it is installed in DRAM it will be lost if the back up battery is allowed to discharge or a cold boot is performed ...

Page 89: ...mmended for Windows 95 98 16MB of memory for Windows 95 98 more memory will improve performance or Windows NT Workstation 4 0 32MB recommended for Windows NT 64MB recommended for Windows 2000 32MB of memory for Windows Me Hard disk drive with 10 to 50MB of available space actual requirements vary based on selection of features and user s current system configuration Available 9 or 25 pin communica...

Page 90: ... the Start menu on your VRC 89XX select Settings Control Panel 3 Select the PC Connections icon 4 Under PC Connection select change and then select which VRC 89XX port you are using for ActiveSync COM2 or USB port 5 Start ActiveSync on your desktop computer and open Connection Settings 6 Check the Allow Serial Cable or Infrared Connection to this COM Port option Figure 7 1 ActiveSync Screen ...

Page 91: ...inal Figure 7 2 ActiveSync Cable Connection 8 ActiveSync automatically starts on your desktop computer and connects to the terminal If no connection occurs check the PC Connections setting in the Control Panel on the VRC 89XX On the PC Connections Properties screen select the Allow connection with desktop computer when device is attached checkbox COM2 Port ActiveSync USB Port ...

Page 92: ...7 4 VRC 89XX Radio Terminal Product Reference Guide for Embedded Windows CE NET ...

Page 93: ... Terminal The terminal requires a minimal amount of maintenance To prolong its life and avoid problems keep the terminal clean Use a clean soft cloth dampened with a mild cleanser such as soap and water to clean the terminal Do NOT use cleaners containing a high percentage of alcohol such as Isopropyl Alcohol Do NOT use abrasive paper cloth or abrasive corrosive cleaners Storage Store the terminal...

Page 94: ...cle battery Cannot see characters on display Terminal not powered on Power LED is off Turn the power switch on Press the Suspend Button Screen is too bright dark Adjust the brightness see Adjusting the Brightness on page 4 14 Display not adjusted properly Select Display in the Control Panel settings and adjust the display The terminal is in Suspend mode indicated by a yellow Power LED Press the Su...

Page 95: ...ctiveSync is initiated ActiveSync cable not connected properly Connect the ActiveSync cable ActiveSync is not configured properly in the Control Panel Configure ActiveSync in the Control Panel See Performing an ActiveSync on page 7 2 No keys are working on the optional keyboard The keyboard is not properly connected to the terminal Check the cable connections between the keyboard and the terminal ...

Page 96: ...8 4 VRC 89XX Radio Terminal Product Reference Guide for Embedded Windows CE NET ...

Page 97: ... 50 C 22 F to 122 F Humidity 5 to 95 non condensing Shipping and Storage Temperature 20 C to 60 C 4 F to 140 F 85 Relative Humidity Electrostatic Discharge 15 kv Sealing IP65 and Mil Standard 810E windblown rain and dust Altitude Temperature 15 000 ft 12 C 54 F Cargo Storage 8 000 ft 27 C 81 F Operating Vibration 0 04g2 Hz Random 20Hz to 2kHz Cargo Packaged 4 ft 1 2 m drop to concrete 0 C 32 F 23 ...

Page 98: ...t 130 gm 4 6 oz 31 75 mm 1 25 in diameter chrome steel ball dropped from 50 cm 19 6 in onto any surface including display Thermal Shock 20 C to 70 C 4 F to 158 F ESD 15 kV Air 8 kV Contact 2 kV Charged Body RH less than 50 per IEC 801 2 Table A 1 VRC 89XX Operating Environment Continued ...

Page 99: ...232 7 Ground Table A 3 COM2 Serial Port Pin Outs Pin Description 1 CTS 2 Connection Detect 1 This input is used with Connection Detect 2 to automatically detect whether the terminal is connected to another device 0 Not connected to another device 1 RS 232 detected 3 Rx Data RS 232 4 Connection Detect 2 5 RTS 6 Tx Data RS 232 7 Ground ...

Page 100: ...nd heater 2 5V supply to keyboard logic 3 Ground 4 PS2 clock signal 12 5kHz 5 PS2 data Table A 5 USB Port Pin Outs Pin Description 1 D for host operation 2 Not connected 3 DataX for slave operation 4 5V supply output for host operation 5 5V supply input for slave operation capable of supplying 1 1A 6 D for host operation 7 DataY for slave operation 8 Ground ...

Page 101: ...ng the terminal 4 2 bullets viii buttons P 4 4 suspend 4 1 C cables performing ActiveSync 7 2 routing 2 2 calibration 4 9 chapter descriptions vii cleaning the terminal 8 1 cold boot 4 2 4 3 communications 7 1 connecting a scanner 4 15 connecting accessories 4 15 contrast 4 14 conventions notational viii D desktop locking 4 9 displaying bar code information 4 15 downloading applications 6 15 opera...

Page 102: ...inal 8 1 memory allocation 4 18 modes release to cold boot 4 2 release to suspend 4 2 release to warm boot 4 2 N Non FFS Partitions 6 2 notational conventions viii O operating environment A 1 operating system downloading 6 2 optional accessories 1 3 P P keys 4 4 partitions non FFS 6 2 parts of the terminal 1 2 PC minimum system requirements 3 1 pin outs A 3 positioning the terminal 2 2 power to th...

Page 103: ...internal battery 2 12 keyboard 4 5 keyboard descriptions 4 6 keyboard mappings 4 7 maintaining 8 1 memory allocation 4 18 optional accessories 1 3 parts 1 2 pin outs A 3 positioning 2 2 power connections 2 8 power on 4 1 problems 8 2 providing power 2 7 routing electrical cables 2 2 specifications A 1 storage 8 1 troubleshooting 8 2 unpacking 1 2 volume 4 14 troubleshooting 8 2 can t see screen 8 ...

Page 104: ...Index 4 VRC 89XX Radio Terminal Product Reference Guide for Embedded Windows CE NET ...

Page 105: ...r were you with this product before using this manual Did this manual meet your needs If not please explain ___________________________________________________________ ___________________________________________________________ What topics need to be added to the index if applicable ___________________________________________________________ ________________________________________________________...

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Page 108: ...2 72 65924 01 Revision A December 2003 Symbol Technologies Inc One Symbol Plaza Holtsville N Y 11742 1300 VRC 89XX Radio Terminal Product Reference Guide for Embedded Windows CE NET ...

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