Symbol PDT 8000, Product Reference Manual

Page: 311 / 376

13-7
Maintenance and Troubleshooting
Terminal doesn’t recognize
my handwriting. Character strokes
written incorrectly with
the stylus. If you’re using the Block Recognizer input
method, characters must be written a
certain way. See
Appendix A, Block
Recognizer Characters for information
about how to write character strokes.
Character strokes
written on the wrong part
of the LCD screen. If you’re using the Block Recognizer or
Letter Recognizer input method, make the
character strokes in the lower character
entry area on the screen — not on the
display part of the screen.
Lowercase and
uppercase letters, and
numbers written on the
wrong parts of the LCD
screen. Ensure you are writing letters and numbers
in the appropriate section of the writing
area.
Tapping the screen buttons
or icons does not activate
the corresponding feature. LCD screen not aligned
correctly. Align the screen. Tap Start - Settings -
System tab - Screen icon, or hold down the
Shift key and press the 2 key.
The system is hung. Soft reset the system. To perform a soft
reset, see
Resetting Your Terminal on page
2-34.
A message appears stating
that your terminal memory
is full. Too many files stored on
the terminal. Delete unused memos and records. You
can save these records on your computer.
Too many applications
installed on the terminal. If you have installed additional applications
on your terminal, remove them to recover
memory. Tap Start - Settings - System tab -
Remove Programs icon and select the
unused program. Tap Remove.
Beamed data does not
transmit. Terminals too close
together or too far apart. Confirm that the terminals are at least 5
inches and at most 39 inches apart. Also
ensure that there is a clear path between the
two devices.
Insufficient room
lighting. Adjust the room lighting or move to a
different location.
Table 13-1. Troubleshooting Your Terminal (continued)
Problem Cause Solution