18
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Indicator Lights
Troubleshooting
Light
Indication
Off
No terminal is present in the slot.
Solid Red
Terminal is present, but communication has not started.
Green Flashing
Terminal is in the cradle, and communicating with the
host computer.
Slow Red Flashing
Error, communication did not start.
Fast Red Flashing
Error, terminal inactivity timeout. The terminal did not fin-
ish HotSyncing in 15 minutes. This time is programmable
in the flash parameters.
Solid Green
Terminal is present in the slot, communication is com-
plete.
All LEDs Red Flashing
Automatic configuration of the cradle via the local DHCP
service failed. Connect a properly configured DHCP
server or DHCP relay agent to the subnet, and power cy-
cle the CRD2700-4000E, or wait 10 minutes for a DHCP
configuration retry. Or: Ethernet link is down. Make sure
the ethernet cable is connected to an active hub.
Symptom
Cause
Suggested Action
LEDs do not light
when the cradle is
powered on.
Cradle is not receiv-
ing power.
Make sure the power supply is se-
curely connected and receiving
power.
LED does not light
when the terminal is
inserted.
Terminal is not seat-
ed firmly in the cra-
dle, or the battery is
not properly installed
in the terminal.
Make sure the battery is properly
installed in the terminal, and reseat
the terminal in the cradle.
