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User Guide

See back cover for Quick Installation.

We protect more people from more online threats than anyone in the world.

Care for our Environment, ‘It's the right thing to do’.
Symantec has removed the cover from this manual to reduce the Environmental Footprint of our products.

Summary of Contents for Norton 360

Page 1: ...stallation We protect more people from more online threats than anyone in the world Care for our Environment It s the right thing to do Symantec has removed the cover from this manual to reduce the En...

Page 2: ...under licenses restricting its use copying distribution and decompilation reverse engineering No part of this document may be reproduced in any form by any means without prior written authorization of...

Page 3: ...llectively the Software is the property of Symantec or its licensors and is protected by copyright law Although Symantec continues to own the Software after Your acceptance of this License Agreement Y...

Page 4: ...efinitions antispyware software uses updated spyware definitions antispam software uses updated antispam rules content filtering and antiphishing software use updated URL lists some firewall software...

Page 5: ...defamatory libelous or invasive of another s privacy c transmit or store data belonging to another party without first obtaining all consents required by law from the data owner for transmission of t...

Page 6: ...risks as well as URLs of websites visited that the Software deems potentially fraudulent The URLs could contain personally identifiable information that a potentially fraudulent website is attempting...

Page 7: ...ied with it for any reason please make no further use of the Software and contact Symantec Customer Service using the contact details set out in Section 12 of this License Agreement for a refund of th...

Page 8: ...re export to Cuba North Korea Iran Syria and Sudan and to any country subject to relevant trade sanctions USE OR FACILITATION OF SYMANTEC PRODUCT IN CONNECTION WITH ANY ACTIVITY INCLUDING BUT NOT LIMI...

Page 9: ...6 Chapter 3 Getting Started 17 Starting Norton 360 17 Activating Norton 360 18 Exploring the main window 20 About Norton 360 status 25 About managing messages and alerts 26 For more information 28 Cha...

Page 10: ...Contents 10...

Page 11: ...ards against online identity theft protects important files and keeps your PC tuned and running at peak performance Norton 360 is completely automated and easy to use It works quietly in the backgroun...

Page 12: ...ainst new threats by using streaming technology Pulse Updates Suspends the alerts and updates to prevent interrupting or slowing games and movies Silent Mode Protects your personal information and saf...

Page 13: ...ation or using it to host an attack on other PCs Botnet Detection Identifies unsafe Web sites and suspicious sellers so you can surf and shop with confidence Norton Safe Web Queues up important files...

Page 14: ...Overview What is new in Norton 360 14...

Page 15: ...cted to the Internet Installing Norton 360 You can install Norton 360 from a CD or from a file that you download To install Norton 360 1 Do one of the following 1 If you install from a CD insert the C...

Page 16: ...Norton Add on Pack works with Norton 360 to provide additional security features These features prevent your valuable personal information from being stolen and protect your children from inappropria...

Page 17: ...not have to start the product to be protected If Norton 360 detects a situation that requires your attention Norton 360 may repair it automatically You can also set Norton 360 to notify you when a si...

Page 18: ...for the first time after installation During activation the Norton Account window appears You can create your Norton Account and register your product You can also view details such as your Product Ke...

Page 19: ...your Norton 360 from the My Account window 1 In the Norton 360 main window click MyAccount 2 In the My Account window click Activate Norton 360 or Renew Subscription The Renew Subscription option is...

Page 20: ...tion Exploring the main window When you start Norton 360 the main window opens The main window provides access to all Norton 360 features options Help and Support You can also view the overall status...

Page 21: ...The main window contains the following areas that provide access to tasks and services The areas are as follows Links 21 Getting Started Exploring the main window...

Page 22: ...ou customize Antivirus settings Firewall settings Antispam settings and configure the My Network management tool This area also lets you configure Identity Safe schedule tasks and manage Administrativ...

Page 23: ...roduct information The Status summary bar is on the left side of the main window It provides an overall status of the protection categories Your status may be Protected if your computer is secure Atte...

Page 24: ...and buy more storage 1 PC Tuneup Lets you view details run a disk optimization run file a cleanup run a diagnostic report and run the Startup Manager Protection categories The Footer links are displa...

Page 25: ...uch as PC Security Identity Protection Backup and PC Tuneup The status areas show how many issues need to be resolved for each feature You can use the View Details option under each protection feature...

Page 26: ...isk You must take immediate action to improve your protection status At Risk You can respond to the status indicators directly from the main window To respond to security status indicators 4 In the No...

Page 27: ...f This message warns you that your PC might not be secure and helps you to turn on the setting In most cases you can click the alert to open Norton 360 and fix the problems Notification area on your W...

Page 28: ...computer Norton 360 protection categories and details For more information The product documentation helps you use Norton 360 You can find the information that you need on your computer and on the Sy...

Page 29: ...K Accessing the user guide PDF You can find the Norton 360 User Guide on the CD in PDF format You must have Adobe Reader installed on your computer to read the PDF w If you purchased this product as a...

Page 30: ...user guide to your computer and read it from there To read the user guide that you copied to your computer 1 Go to the location into which you copied the PDF 2 Double click the PDF Accessing the Syman...

Page 31: ...successful installation To use the Norton Recovery Tool if you cannot install the product 1 Insert your product disc into the drive 2 Exit all programs and restart your computer 3 When you see the me...

Page 32: ...at can prevent successful installation Before you begin you should close all open programs on your computer and ensure that you are connected to the Internet To download the Norton Recovery Tool 1 Go...

Page 33: ...on 1 Self Help 1 Contact Support w Support offerings may vary based on the language or product Self Help The Symantec Web site contains answers to the most common customer questions From our Web site...

Page 34: ...fers the option to allow a support representative to connect remotely to your computer and resolve the problem for you Chat support is free with the exception of our Virus and Spyware Solution service...

Page 35: ...address www symantec com globalsupport Symantec reserves the right to change its support policies at any time without notice You can view the latest version of the support policy at the following URL...

Page 36: ...norton support index jsp Australia and New Zealand 1 Symantec Ltd Consumer Services Support PO Box 5689 Blanchardstown Dublin 15 Ireland http www symantec com en uk norton support index jsp Europe Mi...

Page 37: ...your free monthly newsletter to receive the latest security articles tips and promotions For more information go to the following URL and select your country in the drop down menu www clubsymantec com...

Page 38: ...Service and Support Solutions ClubSymantec 38...

Page 39: ...ks 24 H Help accessing 28 printing 28 Help Support 23 I installation from CD 15 from downloaded file 15 problems 16 31 32 M main window features 20 Help Support 20 options 20 status colors 26 status m...

Page 40: ...s Norton Recovery Tool 31 security status 25 Self Help 33 Settings 22 status 25 Status summary bar 23 Support contact 34 phone 34 Self Help 33 Support policy 35 Symantec Support accessing 30 Symantec...

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Page 42: ...puter and ensure that you are connected to the Internet Installing Norton 360 You can install Norton 360 from a CD or from a file that you download To install Norton 360 1 Do one of the following If y...

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