Symantec NetBackup 5220, Hardware Troubleshooting Manual

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Chapter 2
NetBackup 5220 and Symantec Storage Shelf description
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NetBackup 5220 Remote Management Module 3 (RMM3)
The Remote Management Module 3 plugs into a dedicated connector on the mainboard
and provides additional server management functionality to the mainboard. It provides
a dedicated web server for viewing server information and remote control of the system.
It also provides USB Media Redirection allowing USB devices attached to the remote
system to be used on the managed server.
NetBackup 5220 and Symantec Storage Shelf rack mounting
The NetBackup 5220 should be mounted into a rack with the toolless guide rails
provided with the device. These rails are installed into a standard (19 inches by up to 30
inches deep) EIA-310D compatible rack cabinet.
When installing the system into a rack, it is recommended that you install systems from
the bottom of the rack first, and work towards the top.
Each left and right mounting rail for the Symantec Storage Shelf is shipped as a unit.
The front and back of each rail slide apart a few inches to allow for precise fitting into
the rack cabinet.
The bottom of each rail includes a sturdy metal ledge on which the Symantec Storage
Shelf sits.
NetBackup 5220 and Symantec Storage Shelf chassis covers
The NetBackup 5220 must be operated with the chassis cover in place to ensure proper
air flow and cooling. You need to remove the top cover to add or replace components
inside of the device. Before removing the top cover, power down the device and any
tasks or programs that are running. Then, unplug all peripheral devices and the AC
power cable(s).
The Symantec Storage Shelf chassis should not be opened. The only front panel
components that can be removed and replaced are the 16 disk drive modules. On the
rear panel, the two I/O modules and two power supply modules can be hot-swapped.
Hot-swappable, Customer-replaceable units (CRUs)
This section lists components that can be removed and replaced without powering down
the NetBackup 5220 or Symantec Storage Shelf.