Symantec NetBackup 5220, Hardware Troubleshooting Manual

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NetBackup 5220 RAID Support
The NetBackup 5220 can be used with the Symantec Storage Shelf to expand storage
space. The NetBackup 5220 could also be used by itself.
If the NetBackup 5220 is intended for use with at least one Symantec Storage Shelf,
additional hardware is required. Extra parts include a RAID controller card, Battery
Backup Unit (BBU) for the RAID card and six 4Gb DIMM cards to support the RAID
card and additional storage.
If the NetBackup 5220 and Symantec Storage Shelf are ordered at the same time, the
RAID card and its accessories are installed into the NetBackup 5220 prior to shipment.
In this case, field and service personnel should verify that the RAID card has been
installed into the NetBackup 5220 Riser Card Assembly upon receipt of shipment.
If a Symantec Storage Shelf is ordered later than the NetBackup 5220, a RAID
Controller Card and accessories will need to be ordered and installed separately.
If the RAID card and its accessories are required but not installed, obtain the necessary
items from the customer and install them into the NetBackup 5220 chassis per the
following procedure.
1.
Shutdown the NetBackup 5220 and any peripherals.
Be sure that both devices are off and all programs on both devices are not running.
If you connect these devices while programs are running, data loss may occur.
2. Disconnect the main AC power cord and peripheral cables/cords from the rear of
the NetBackup 5220.
3. Wear ESD preventive wrist straps.
4. Carefully remove the NetBackup 5220 from the rack cabinet.
5. Place it on a grounded, ESD protective surface.
6. Remove the screw on the top, right-hand side of the chassis. Use the thumb grip on
the top, left-hand side of the chassis to slide the cover towards the rear of the
device.