Symantec 10099585 - 10PK NORTON ANTISPAM 2004, User Manual

Page: 9 / 89

Contents 9
Chapter 7 Blocking Internet advertisements
How Ad Blocking works ..................................................61
Block by dimensions ...............................................61
Block by location ......................................................61
Use the Ad Trashcan ........................................................62
Use text strings to identify ads to block
or permit ....................................................................64
How to identify Ad Blocking strings ...................64
Add an Ad Blocking string ....................................65
Modify or remove an Ad Blocking string ..........66
Chapter 8 Troubleshooting
Explore the Symantec service and support
Web site .....................................................................67
Troubleshoot Norton AntiSpam .....................................69
Why do I still receive spam? .................................69
How will email messages from addresses
on my Blocked list be handled? ..................69
What if I mistakenly put an address on the
Blocked list? .....................................................69
Why did an email message someone
sent me never arrive? ...................................70
How do I keep my protection updated? .............70
Why do I need a subscription to spam
definitions? ......................................................70
Why does so much spam include clusters of
meaningless characters? ..............................70
Troubleshoot Ad Blocking ...............................................71
Does Ad Blocking block all advertising on
the current page? ...........................................71
Will Popup Window Blocking block all
pop-ups or only pop-up ads? .......................71
Are there security issues associated with
advertisements? .............................................71
Service and support solutions
Glossary
Index