– 8 –
EN
Printed in China
We appreciate your purchase of a SYLVANIA Home Entertainment product. We take pride in the quality of our
products and have manufactured your new Home Entertainment unit to exacting quality standards. We feel
confident that in normal use, it will provide you with satisfactory performance. However, should you experi-
ence difficulty, you are protected under the provisions of this warranty.
SYLVANIA Home Entertainment products are warranted against manufacturing defects in materials and work-
manship in normal use for the following periods from the date of purchase by the original user, and is condi-
tional upon the unit being installed and used as directed in the instruction manual.
Product
Parts and Labour
V.C.R.
1 Year
Video Head
6 Months
Remote Control
90 Days
SYLVANIA’s obligation under this warranty shall be limited to the repair, including all necessary parts and the
cost of the labour connected therewith, or at our option the exchange of any Home Entertainment product
which shows evidence of a manufacturing defect within the warranty period.
Replacement parts, furnished in connection with this warranty shall be warranted for a period equal to the
unexpired portion of the original equipment warranty.
CUSTOMER OBLIGATIONS
This warranty applies to the product from the original date of purchase at retail. Therefore, the owner must
provide a copy of the original, dated bill of sale. No warranty service will be performed without a bill of sale.
Transportation to and from the service depot is the responsibility of the owner.
WARRANTY EXCLUSIONS
This warranty is extended to SYLVANIA Home Entertainment products purchased and used in Canada. This
warranty shall not apply to appearance or accessory items including but not limited to: cabinet, cabinet parts,
batteries, connecting cables, tapes. This warranty shall, in addition, not apply to cleaning video/audio heads,
pinch rollers, tape transport system damages due to handling, transportation, unpacking, set-up, installation,
customer adjustments that are covered in the instruction book, repair or replacement of parts supplied by
other than the SYLVANIA authorized service depot, any malfunction or failure caused by or resulting from
abnormal environmental conditions, improper unauthorized service, improper maintenance, modifications or
repair by the consumer, abuse, misuse, neglect, accident, fire, flood, or other Acts of God, and incorrect line
voltage.
This Home Entertainment product is only warranted to the original retail purchaser. This warranty becomes
void in the event of commercial or rental use. This warranty becomes void in the event serial numbers are
altered, defaced or removed.
SYLVANIA reserves the right to make changes in design or to make additions to or improvements upon this
product without incurring any obligation to install the same on products previously manufactured. The forego-
ing is in lieu of all other warranties expressed or implied and SYLVANIA neither assumes nor authorizes any
person to assume for it any other obligation or liability in connection with the sale or service of this product. In
no event shall SYLVANIA or its SYLVANIA dealers be liable for special or consequential damage arising from
the use of this product, or for any delay in the performance of this warranty due to cause beyond our control.
The purchaser may have other rights under existing provincial or federal laws, and where any terms of this
warranty are prohibited by such laws, they are deemed null and void, but the remainder of the warranty shall
remain in effect.
HOW TO OBTAIN SERVICE
Should this product require service, you may obtain specific information on how to obtain service by contact-
ing the SYLVANIA Dealer from whom this product was purchased, or by contacting us directly:
SONIGEM SERVICE
300 Alden Road
Markham, Ontario
L3R 4C1
PHONE: (905) 940-5089 FAX: (905) 940-2303
1-800-287-4871
HOME ENTERTAINMENT WARRANTY
HD350CD(EN).QX33 02.11.28 11:49 AM Page 8
