8
TM/MC
APPLICABLE MACHINES
QUESTION
ANSWER
60X
80X
100X
250X
500X
3
There isn’t any paper
in the shredder but it
won’t stop running.
a
The auto-start infra-red sensor, located in the paper feed entry-
slot, can occasionally become covered in paper-dust causing the
shredder to run despite no paper being fed into the machine. Switch
the shredder off at the rear of the machine and carefully clean the
sensor using a cotton-swab (see fig 10).
Y
Y
Y
Y
Y
b
If the shredder still does not stop running, call ACCO at:
800-541-
0094
Y
Y
Y
Y
Y
4
Every time I shut the
bin, the shredder turns
itself on automatically
for a few seconds.
a
After the bin is removed and replaced, the shredder will run for
approximately 8 seconds to clear away any remaining paper from
the cutter mechanism.
Y
Y
Y
Y
5
I have to feed the paper
quite a long way into
the manual feed slot
before it engages with
the cutting mechanism
a
Unlike conventional shredders, the paper needs to pass through the
autofeed chamber before the paper meets
the cutting mechanism. For this reason, the manual feed slot has
been designed to be extremely easy to slide paper into.
Y
Y
Y
Y
Y
6
I have locked the
shredder but there is
a paper jam and my
sensitive documents
are still in the machine
a
Enter your PIN to unlock the loading door and clear the jam. If you
have forgotten the code or you have left the shredder to continue
your working day, the machine will open automatically after 30
minutes of inactivity. After clearing the jam, reload the shredder
before locking the loading door again.
Y
Y
Do I need to enter the
same four digits, as a
locking PIN, each time I
use the shredder?
a
No. The shredder will register the four digit PIN code each time so
you could change your PIN number every time you use the shredder.
Y
Y
I have just realised that
I have some documents
in the autofeed
chamber that I don’t
want to shred but the
loading door is locked.
a
Re-entering your four digit PIN code unlocks the paper loading door.
Y
Y
What happens if
someone tries to
guess my PIN code
to get access to my
documents?
a
After 3 incorrect attempts to enter the code the locking mechanism
will not accept any more entries. The loading door will remain
locked until the shredding is complete.
Y
Y
7
How should I maintain
my shredder?
a
Use Swingline oil sheets to lubricate the cutting head, do not use
other types/brands of oil
Y
Y
Y
Y
b
Clean the auto-start infra red sensor on a regular basis (see point
3a).
Y
Y
Y
Y
Y
c
Clean rollers free of any paper dust with a dry cloth
Y
Y
Y
Y
Y
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