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DVR4-Advantage

If this device does not work when you first plug it 
in, do not take it back to the store. 

Contact the Swann Helpdesk using our fast e-mail service 
[email protected] or call us on one of the Toll-Free 
numbers shown on the back cover of this booklet.

Most problems can be quickly and easily fixed with a simple 
e-mail or a quick chat with one of our friendly technical staff. 
(Toll-Free available in the US and Australia only)

Installation Guide

4 Channel Digital Video Recorder

Swann Technical Support

All Countries E-mail: [email protected]

Telephone Helpdesk

UNITED STATES toll free

877-274-3695

(Sun-Thurs, 2pm-10.30pm PST)

800-627-2799

(Mon-Fri, 9am-1pm PST)

USA Exchange & Repairs

562-777-2551

(Mon-Fri, 9am-5pm PST)

AUSTRALIA toll free

1300 13 8324 

(Mon-Fri, 9am-5.30pm Aus EST)

International 

 +61 3 8412 4610

(Mon-Fri, 9am-5.30pm Aus EST)

See http://www.worldtimeserver.com for information on different time zones

and the time in Melbourne Australia compare to your local time.

Swann warrants this product against defects in workmanship and material for a period of 
one (1) year from it’s original purchase date. You must present your receipt as proof of 
date of purchase for warranty validation. Any unit which proves defective during the 
stated period will be repaired without charge for parts or labour or replaced at the sole 
discretion of Swann. The repair or replacement will be warranted for either ninety days or 
the remainder of the original one year warranty period, whichever is longer. The end user 
is responsible for all freight charges incurred to send the 

 to Swann’s repair 

centres. 

shipping from 

and to any country other than the country of origin. The warranty does not cover any 
incidental, accidental or consequential damages arising from the use of or the inability to 
use this 

. Any costs associated with the fitting or removal of this product by a 

tradesman or other person or any other costs associated with its use are the responsibility 
of the end user. This warranty applies to the original purchaser of the 

 only and is 

not transferrable to any third party.

Unauthorised end user or third party modifications to any component or evidence of 
misuse or abuse of the device will render all warranties void.

product

The end user is responsible for all shipping costs incurred when 

product

product

Help Desk / Support Details

Warranty  Information

www.swannsecurity.com

English

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