30
2. Check to ensure the vents at the top back of the dispenser are not
blocked.
3. Check to make sure the dispenser is not too close to a heat-
generating machine, such as a coffeemaker. Allow a minimum
1-inch airspace between machines.
4. Check to ensure that the dispenser is level on the countertop.
5. Check to ensure the condenser is not dirty. Remove the back
panel to examine the condenser. If it is dusty or dirty, use a vacuum
to clean it.
6. Check to ensure the fan is operating. Remove the front panel and
observe the fan on the right side of the dispenser, in front of the
compressor. For location of the fan, see page 21. Do a visual
inspection only. Be careful not to injure fingers by sticking them in
the fan.
If the fan is not running, call the A. C. Dispensing Equipment Inc.
Technical Assistance Center at 1-888-777-9990 or 1-902-865-9602.
7. If the problem is still not solved, call the A. C. Dispensing
Equipment Inc. Technical Assistance Center at 1-888-777-9990 or
1-902-865-9602.
Dispenser is too cold
(if dairy product is at
least 34° or less for
longer than an hour)
1. Check product temperature.
If temperature adjustment is required, see instructions on page 24.
2. Call the A. C. Dispensing Equipment Inc. Technical Assistance
Center at 1-888-777-9990 or 902-865-9602.
Frost build up in the
refrigerated compartment
1. Check the temperature inside the refrigerated compartment, to
make sure it is within the temperature range of 32 ºF to 40 ºF
(0 ºC to 4.4 ºC). If the dispenser is running cold, it could form ice.
2. Check to see if the dispenser has accumulated ice or frost at the
top of the refrigerated compartment. Forming ice does not
necessarily mean the temperature of the product is too cold. Ice
may be removed during a product change: To remove ice:
a. Turn OFF the dispenser.
b. Remove the dispenser drawer. For removal instructions, see
page 14. Set the drawer aside to replace later.
c. Wait 10 minutes to allow the ice to soften.
d. Gently remove the ice by hand and discard it.
e. Wipe the interior down with a soft cloth.
f. Dry thoroughly.
g. Replace the dispenser drawer removed in Step b. For
replacement instructions, see page 15.
h. Turn the power back ON.
3. If the roller does not move, check behind the motor guard plate.
4. If a temperature adjustment is required, follow the instructions on
page 24.
If further assistance is required, contact the A. C. Dispensing
Equipment Inc. Technical Assistance Center at 1-888-777-9990 or
1-902-865-9602.
Dispenser is not level
1. Make sure all four legs at the bottom corners of the dispenser are in
place. Replace any damaged or missing legs. Replacement legs
may
be obtained from the A. C. Dispensing Equipment Inc. Technical
Assistance Center at 1-888-777-9990 or 1-902-865-9602.
2. Make sure the dispenser is sitting level on the counter. Use a
bubble level to ensure accuracy.
