3.
Supro Warranty Policy
3.1
USA/Canada Warranty
To Validate the Warranty on your Supro tube amplifier, please register the product online at
This warranty applies only to the original retail purchaser when this amplifier is purchased from an
Authorized Supro Dealer and is subject to the limitations set forth herein.
Important:
Please
retain your original sales receipt
, as it is your proof of purchase validating this
limited warranty.
This Warranty shall cover the following components as below:
•
Amplifiers: 1 year, extended* to 2 years
•
Speaker enclosures: 1 year, extended* to 2 years
•
Tubes and Speakers: 90 days
*Note:
The extended warranty will be automatically applied when you register online at
. The extended warranty period is only applicable if the above form
is submitted prior to the expiration of the initial 1 year warranty which begins at the date of purchase.
It is your responsibility to submit this information and we shall not be liable nor do we accept any
responsibility whatsoever for non-receipt of this information.
What is Covered:
Defects in the materials and/or workmanship of your product which has been purchased through an
authorized Supro USA dealer. This Warranty shall be applicable when the original sales receipt or
proof of purchase of the Product is presented together with the defective Product.
What is not Covered:
Damage caused by negligence, modification, improper use, incorrect voltages or general wear and tear.
Damage caused during transportation of the product. Damage caused by repair or service carried out
by persons not authorized by Supro USA. A Product with a serial number which has been defaced,
removed etc. A Product which was not purchased from an Authorized Dealer in the USA or Canada.
Warranty Service:
The Warranty Service may include repairs or replacement of the Product in accordance with the terms
set out herein. If we are unable to repair the defective Product, we reserve the right to provide you
with a replacement which may or may not be a reconditioned Product.
Do not attempt to repair the device as this will void the warranty.
In the event a repair or replacement has been made, we shall be entitled to take and keep possession
of the defective Product which is deemed to be beyond repair during the Warranty Period.
Providing the defective Product is covered by the terms of this Warranty we shall be responsible for
the cost of returning your unit to you.
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