3.
Supro Warranty Policy
3.1
USA/Canada Warranty
To Validate the Warranty on your Supro tube amplifier, please register the product online at
This warranty applies only to the original retail purchaser when this amplifier is purchased
from an Authorized Supro Dealer and is subject to the limitations set forth herein.
Important:
Please
retain your original sales receipt
, as it is your proof of purchase validating
this limited warranty.
This Warranty shall cover the following components as below:
•
Amplifiers: 1 year, extended* to 2 years
•
Speaker enclosures: 1 year, extended* to 2 years
•
Tubes and Speakers: 90 days
*Note:
The extended warranty will be automatically applied when you register online at
. The extended warranty period is only applicable if the
above form is submitted prior to the expiration of the initial 1 year warranty which begins at
the date of purchase. It is your responsibility to submit this information and we shall not be
liable nor do we accept any responsibility whatsoever for non-receipt of this information.
What is Covered:
Defects in the materials and/or workmanship of your product which has been purchased
through an authorized Supro USA dealer. This Warranty shall be applicable when the original
sales receipt or proof of purchase of the Product is presented together with the defective
Product.
What is not Covered:
Damage caused by negligence, modification, improper use, incorrect voltages or general wear
and tear. Damage caused during transportation of the product. Damage caused by repair
or service carried out by persons not authorized by Supro USA. A Product with a serial
number which has been defaced, removed etc. A Product which was not purchased from an
Authorized Dealer in the USA or Canada.
Warranty Service:
The Warranty Service may include repairs or replacement of the Product in accordance with
the terms set out herein. If we are unable to repair the defective Product, we reserve the
right to provide you with a replacement which may or may not be a reconditioned Product.
Do not attempt to repair the device because this voids the warranty.
In the event a repair or replacement has been made, we shall be entitled to take and keep
possession of the defective Product which is deemed to be beyond repair during the Warranty
Period.
Providing the defective Product is covered by the terms of this Warranty we shall be respon-
sible for the cost of returning your unit to you.
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