suprema bioentry w, Installation Manual

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BioEntry W
Troubleshooting
„
Fingerprint can not be read well or it takes too long.
z
Check whether a finger or fingerprint sensor is stained with sweat, water, or dust g g p , ,
z
Retry after wiping off finger and fingerprint sensor with dry towel.
z
If a fingerprint is way too dry, blow on the finger and retry.
„
Fingerprint is entered but authorization keeps failing.
z
Check whether the user is restricted by door zone or time zone
z
Check whether the user is restricted by door zone or time zone.
z
Inquire of administrator whether the enrolled fingerprint has been deleted frin the device for some
reason.
„
Authorized but door is not opened.
z
Check whether the time is set as lock time
z
Check whether the time is set as lock time.
z
Check whether an antipass back mode is in use. In antipass back mode, only who entered can exit.
„
Device doesn’t operate though power is connected.
z
Check whether a device and a bracket is well connected to each other. If not, a tamper switch is
activated and the device doesn’t work
activated and the device doesn t work.
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Copyright 2007 Suprema Inc.