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USER’S MANUAL 

Revision 1.00

X11SSV-Q

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Summary of Contents for X11SSV-Q

Page 1: ...USER S MANUAL Revision 1 00 X11SSV Q 125480 33 1 site https andpro ru 7 495 545 4870 email info andpro ru AND PDF...

Page 2: ...operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may ca...

Page 3: ...for entry server data storage and embedded appliance solutions Please note that this motherboard is intended to be installed and serviced by professional technicians only For processor memory updates...

Page 4: ...uter B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma s...

Page 5: ...al Temperature Control 18 System Resource Alert 18 1 5 ACPI Features 18 1 6 Power Supply 19 1 7 Super I O 19 Chapter 2 Installation 2 1 Static Sensitive Devices 20 Precautions 20 Unpacking 20 2 2 Proc...

Page 6: ...Video 54 System Boot Failure 54 Memory Errors 54 Losing the System s Setup Configuration 55 When the System Becomes Unstable 55 3 2 Technical Support Procedures 57 3 3 Frequently Asked Questions 58 3...

Page 7: ...x A BIOS Codes Appendix B Software Installation B 1 Installing Software Programs 96 B 2 SuperDoctor 5 97 Appendix C Standardized Warning Statements Battery Handling 98 Product Disposal 100 Appendix D...

Page 8: ...s have all been included with your motherboard If anything listed is damaged or missing please contact your retailer 1 1 Checklist Important Links For your system to work properly please follow the li...

Page 9: ...herboard Image Note All graphics shown in this manual were based upon the latest PCB revision available at the time of publication of the manual The motherboard you received may or may not look exactl...

Page 10: ...1 OH FF USB11 12 USB7 8 RST X PWR JF1 ON 3 0 USB5 6 USB9 COM1 2 DVI I DIMMA1 DIMMB1 UNB NON ECC DDR4 DIMM REQUIRED LAN2 USB3 4 3 0 REV X11SSV Q 1 01 USB1 2 3 0 LAN1 CPU DESIGNED IN USA DP HDMI MAC COD...

Page 11: ...3 0 USB5 6 USB9 COM1 2 DVI I DIMMA1 DIMMB1 UNB NON ECC DDR4 DIMM REQUIRED LAN2 USB3 4 3 0 REV X11SSV Q 1 01 USB1 2 3 0 LAN1 CPU DESIGNED IN USA DP HDMI MAC CODE BAR CODE BIOS LICENSE A C 1 JGPIO1 JI2...

Page 12: ...ux with SATA device installed on m PCIE I SGPIO1 Serial Link General Purpose I O Header J3 Audio Front Panel Header JD1 External Speaker Header Pins 1 4 Speaker JF1 Front Panel Control Connector JGPIO...

Page 13: ...ory speed support depends on the processors used in the system Note 2 For the latest CPU memory updates please refer to our website at http www supermicro com products motherboard Chipset Intel Q170 E...

Page 14: ...0 support SMBIOS 3 0 UEFI 2 3 1 Power Management ACPI 5 0 S0 S3 S4 S5 Power button override mechanism Power on mode for AC power recovery Wake On Ring Wake On LAN Management Engine ME System Health Mo...

Page 15: ...HDD activity LAN activity Dimensions mITX 6 7 L x 6 7 W 170 18mm x 170 18mm Note 1 The CPU maximum thermal design power TDP is subject to chassis and heatsink cooling restrictions For proper thermal m...

Page 16: ...5GT s PCIe2 0_x1 I210 AT FLASH SPI 128Mb SPI DisplayPort HDMI DVI I Digital port D Digital port C Digital port B TPM1 2 Header LPC HWM COM1 2 Rear NCT6776D SODIMM Vertical type PCIE 5 PCIE 6 PCIE 7 S...

Page 17: ...3MHz 32GB Intel vPro AMT 11 0 and TXT Intel TSX NI AES SGX Technologies Intel Turbo Boost and Rapid Storage Technology Three independent Graphics Displays with Audio Stream VP8 VP9 HEVC OpenGL 4 3 4 4...

Page 18: ...t circuitry runs independently from the CPU Once the thermal sensor detects that the CPU temperature is too high it will automatically turn on the thermal fans to prevent the CPU from overheating The...

Page 19: ...y at JPW2 for embedded applications The 12V DC input is limited to 30A 15A if only installed with 4 pin power cable by design It provides up to 360W 180W if only 4 pin connected power input to the mot...

Page 20: ...its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the motherboard and peripherals back into their antistatic bags when not i...

Page 21: ...uy a CPU separately make sure that you use an Intel certified multi directional heatsink only Make sure to install the motherboard into the chassis before you install the CPU heatsink When receiving a...

Page 22: ...your thumb and your index finger to hold the CPU at the north center edge and the South center edge of the CPU 4 Align the CPU key that is the semi circle cutouts against the socket keys Once it is a...

Page 23: ...your CPU Instead open the load plate again and double check that the CPU is aligned properly CPU properly installed Load lever locked into place 5 Do not rub the CPU against the surface or against any...

Page 24: ...CPU fan wires to make sure that the wires are routed through the bottom of the heatsink 4 Remove the thin layer of the protective film from the heatsink Important CPU overheating may oc cur if the pr...

Page 25: ...until you hear a click Also make sure to orient each fastener so that the narrow end of the groove is pointing outward 8 Repeat step 7 to insert all four heatsink fasteners into the mounting holes 9...

Page 26: ...or other components Active Heatsink Removal 1 Unplug the power cord from the power supply 2 Disconnect the heatsink fan wires from the CPU fan header 3 Use your finger tips to gently press on the fast...

Page 27: ...o memory slots Populating these DIMM slots with a pair of memory modules of the same type and size will result in interleaved memory which will improve memory performance Note Be sure to use memory mo...

Page 28: ...3 FAN1 J3 I SGPIO1 SO DIMM Installation 1 Insert SO DIMM modules in the following order DIMMA1 then DIMMB1 For the system to work properly please use memory modules of the same type and speed on the m...

Page 29: ...g holes to fit different types of chassis Make sure that the locations of all the mounting holes for both the motherboard and the chassis match Although a chassis may have both plastic and metal mount...

Page 30: ...standoffs in the chassis as needed 5 Install the motherboard into the chassis carefully to avoid damaging other motherboard components 6 Using the Phillips screwdriver insert a Phillips head 6 screw...

Page 31: ...Port 5 USB1 3 0 10 COM2 1 9 8 7 6 5 4 3 2 SINGLE LINK m PCIE F H M 2 HD AUDIO CPU SLOT1 PCI E 3 0 X16 PWR LED NIC HDD LED NIC 2 1 OH FF USB11 12 USB7 8 RST X PWR JF1 ON 3 0 USB5 6 USB9 COM1 2 DVI I DI...

Page 32: ...SATA0 I SATA1 I SATA4 I SATA3 I SATA2 SRW2 SRW1 JBT1 LED1 JF1 BT1 JPW1 JPW2 JP1 FAN4 FAN2 FAN3 FAN1 J3 I SGPIO1 1 2 1 DVI I Port 2 HDMI DP HDMI Port HDMI 1 4 The HDMI High Definition Multimedia Interf...

Page 33: ...N2 USB3 4 3 0 REV X11SSV Q 1 01 USB1 2 3 0 LAN1 CPU DESIGNED IN USA DP HDMI MAC CODE BAR CODE BIOS LICENSE A C 1 JGPIO1 JI2C1 JI2C2 JWD1 JVR1 JPAC1 JPME2 JPUSB1 JSMB1 JD1 JL1 JSD1 JSD2 JTPM1 SRW6 SRW5...

Page 34: ...MAC CODE BAR CODE BIOS LICENSE A C 1 JGPIO1 JI2C1 JI2C2 JWD1 JVR1 JPAC1 JPME2 JPUSB1 JSMB1 JD1 JL1 JSD1 JSD2 JTPM1 SRW6 SRW5 I SATA0 I SATA1 I SATA4 I SATA3 I SATA2 SRW2 SRW1 JBT1 LED1 JF1 BT1 JPW1 JP...

Page 35: ...SB1 2 3 0 LAN1 CPU DESIGNED IN USA DP HDMI MAC CODE BAR CODE BIOS LICENSE A C 1 JGPIO1 JI2C1 JI2C2 JWD1 JVR1 JPAC1 JPME2 JPUSB1 JSMB1 JD1 JL1 JSD1 JSD2 JTPM1 SRW6 SRW5 I SATA0 I SATA1 I SATA4 I SATA3...

Page 36: ...n 13 3 3V Stby 14 HD LED NIC1 NIC2 LAN1 LAN2 The NIC Network Interface Controller LED connection for LAN port 1 is located on pins 11 and 12 of JF1 and the LED connection for LAN Port 2 is on Pins 9 a...

Page 37: ...rn off the power in the suspend mode press the button for at least 4 seconds Refer to the table below for pin definitions Power Button Pin Definitions JF1 Pin Definition 1 Signal 2 Ground Reset Button...

Page 38: ...s NC 8 PWR_OK 21 5V 9 5VSB 22 5V 10 12V 23 5V 11 12V 24 Ground 12 3 3V Required Connection SINGLE LINK m PCIE F H M 2 HD AUDIO CPU SLOT1 PCI E 3 0 X16 PWR LED NIC HDD LED NIC 2 1 OH FF USB11 12 USB7 8...

Page 39: ...LED NIC 2 1 OH FF USB11 12 USB7 8 RST X PWR JF1 ON 3 0 USB5 6 USB9 COM1 2 DVI I DIMMA1 DIMMB1 UNB NON ECC DDR4 DIMM REQUIRED LAN2 USB3 4 3 0 REV X11SSV Q 1 01 USB1 2 3 0 LAN1 CPU DESIGNED IN USA DP H...

Page 40: ...D1 header if you wish to use an external speaker connect its cable to pins 1 4 Speaker Connector Pin Definitions Pin Setting Definition Pins 1 4 External Speaker SINGLE LINK m PCIE F H M 2 HD AUDIO CP...

Page 41: ...HD AUDIO CPU SLOT1 PCI E 3 0 X16 PWR LED NIC HDD LED NIC 2 1 OH FF USB11 12 USB7 8 RST X PWR JF1 ON 3 0 USB5 6 USB9 COM1 2 DVI I DIMMA1 DIMMB1 UNB NON ECC DDR4 DIMM REQUIRED LAN2 USB3 4 3 0 REV X11SS...

Page 42: ...CODE BIOS LICENSE A C 1 JGPIO1 JI2C1 JI2C2 JWD1 JVR1 JPAC1 JPME2 JPUSB1 JSMB1 JD1 JL1 JSD1 JSD2 JTPM1 SRW6 SRW5 I SATA0 I SATA1 I SATA4 I SATA3 I SATA2 SRW2 SRW1 JBT1 LED1 JF1 BT1 JPW1 JPW2 JP1 FAN4 F...

Page 43: ...bles the motherboard to deny access if the TPM associated with the hard drive is not installed in the system Refer to the table below for pin definitions SINGLE LINK m PCIE F H M 2 HD AUDIO CPU SLOT1...

Page 44: ...ATA1 I SATA4 I SATA3 I SATA2 SRW2 SRW1 JBT1 LED1 JF1 BT1 JPW1 JPW2 JP1 FAN4 FAN2 FAN3 FAN1 J3 I SGPIO1 1 1 Audio Header Audio Front Panel Header The 10 pin audio header on the motherboard allows you t...

Page 45: ...ATA1 I SATA4 I SATA3 I SATA2 SRW2 SRW1 JBT1 LED1 JF1 BT1 JPW1 JPW2 JP1 FAN4 FAN2 FAN3 FAN1 J3 I SGPIO1 1 2 1 Chassis Intrusion 2 SMBus Header Chassis Intrusion A Chassis Intrusion header is located at...

Page 46: ...Signal 1 Ground 2 SATA_TXP 3 SATA_TXN 4 Ground 5 SATA_RXN 6 SATA_RXP 7 Ground 8 P5V 9 Ground SINGLE LINK m PCIE F H M 2 HD AUDIO CPU SLOT1 PCI E 3 0 X16 PWR LED NIC HDD LED NIC 2 1 OH FF USB11 12 USB7...

Page 47: ...IOS LICENSE A C 1 JGPIO1 JI2C1 JI2C2 JWD1 JVR1 JPAC1 JPME2 JPUSB1 JSMB1 JD1 JL1 JSD1 JSD2 JTPM1 SRW6 SRW5 I SATA0 I SATA1 I SATA4 I SATA3 I SATA2 SRW2 SRW1 JBT1 LED1 JF1 BT1 JPW1 JPW2 JP1 FAN4 FAN2 FA...

Page 48: ...ns Connector Pins Jumper Setting 3 2 1 3 2 1 CMOS Clear JBT1 is used to clear CMOS which will also clear any passwords Instead of pins this jumper consists of contact pads to prevent accidentally clea...

Page 49: ...NSE A C 1 JGPIO1 JI2C1 JI2C2 JWD1 JVR1 JPAC1 JPME2 JPUSB1 JSMB1 JD1 JL1 JSD1 JSD2 JTPM1 SRW6 SRW5 I SATA0 I SATA1 I SATA4 I SATA3 I SATA2 SRW2 SRW1 JBT1 LED1 JF1 BT1 JPW1 JPW2 JP1 FAN4 FAN2 FAN3 FAN1...

Page 50: ...D AUDIO CPU SLOT1 PCI E 3 0 X16 PWR LED NIC HDD LED NIC 2 1 OH FF USB11 12 USB7 8 RST X PWR JF1 ON 3 0 USB5 6 USB9 COM1 2 DVI I DIMMA1 DIMMB1 UNB NON ECC DDR4 DIMM REQUIRED LAN2 USB3 4 3 0 REV X11SSV...

Page 51: ...T1 JPW1 JPW2 JP1 FAN4 FAN2 FAN3 FAN1 J3 I SGPIO1 1 USB Wake Up Use the JPUSB1 jumper to enable system wake up via a USB device This jumper allows you to wake up the system by pressing a key on the USB...

Page 52: ...DIMM REQUIRED LAN2 USB3 4 3 0 REV X11SSV Q 1 01 USB1 2 3 0 LAN1 CPU DESIGNED IN USA DP HDMI MAC CODE BAR CODE BIOS LICENSE A C 1 JGPIO1 JI2C1 JI2C2 JWD1 JVR1 JPAC1 JPME2 JPUSB1 JSMB1 JD1 JL1 JSD1 JSD...

Page 53: ...Disconnect all cables from the motherboard including those for the keyboard and mouse 5 Remove all add on cards 6 Install a CPU a heatsink and connect the internal speaker and the power LED to the mo...

Page 54: ...there are error beeps clear the CMOS settings by unplugging the power cord and contacting both pads on the CMOS Clear Jumper JBT1 Refer to chapter 2 2 Remove all components from the motherboard espec...

Page 55: ...t http www supermicro com for memory and CPU support and updates 3 HDD support Make sure that all hard disk drives HDDs work properly Replace the bad HDDs with good ones 4 System cooling Check the sys...

Page 56: ...ecessary remove a component in question from the chassis and test it in isolation to make sure that it works properly Replace a bad component with a good one 5 Check and change one component at a time...

Page 57: ...in this chapter or see the FAQs on our website before contacting Technical Support 2 BIOS upgrades can be downloaded from our website Note Not all BIOS can be flashed depending on the modifications t...

Page 58: ...re downloading You can choose from the zip file and the exe file If you choose the zip BIOS file please unzip the BIOS file onto a bootable USB device Run the batch file using the format FLASH BAT fil...

Page 59: ...e the battery in any way a damaged battery may release hazardous materials into the environment Do not discard a used battery in the garbage or a public landfill Please comply with the regulations set...

Page 60: ...tly displayed on the outside of the shipping carton and mailed prepaid or hand carried Shipping and handling charges will be applied for all orders that must be mailed when service is complete For fas...

Page 61: ...c Each main BIOS menu option is described in this manual The Main BIOS screen has two main frames The left frame displays all the options that can be configured Grayed out options cannot be configured...

Page 62: ...nd time Highlight System Date or System Time using the arrow keys Enter new values using the keyboard Press the Tab key or the arrow keys to move between fields The date must be entered in MM DD YYYY...

Page 63: ...Chapter 4 BIOS 63 Memory Information Total Memory This item displays the total size of memory available in the system...

Page 64: ...feature to select the screen display between the POST messages and the OEM logo upon bootup Select Disabled to display the POST messages Select Enabled to display the OEM logo instead of the normal P...

Page 65: ...B keyboard and mouse during the Windows 7 installation since the native XHCI driver support is unavailable Use a SATA optical drive as a USB drive and USB CD DVD drives are not supported Disable this...

Page 66: ...is feature to set the power state after a power outage Select Stay Off for the system power to remain off after a power loss Select Power On for the system power to be turned on after a power loss Sel...

Page 67: ...ata sharing The settings are Disabled and Enabled Hardware Prefetcher Available when supported by the CPU If set to Enabled the hardware prefetcher will prefetch streams of data and instructions from...

Page 68: ...keys on your keyboard to enter the value Enter 0 to use the manufacture default setting If the value is 0 the BIOS will set PL2 as 1 25 TDP 1 Core Ratio Limit Override This increases multiplies 1 clo...

Page 69: ...motion The options are Disabled and Enabled Package C State Un Demotion Use this feature to enable or disable the Package C State un demotion The options are Disabled and Enabled C State Pre Wake This...

Page 70: ...led SW Guard Extensions SGX Use this feature to enable or disable the Intel Software Guard Extensions SGX SGX is a set of CPU instructions that increases software security The options are Disabled Ena...

Page 71: ...llocation of system memory to be used for video devices to ensure best use of available system memory based on the DVMT 5 0 platform The options are 32M 64M 96M 128M 160M 192M 224M 256M 288M 320M 352M...

Page 72: ...e 6dB and 3 5dB PEG Port Configuration SLOT1 Max Link Speed This feature allows the user to select PCI E support for the device installed on SLOT1 The options are Auto Gen 1 Gen 2 and Gen 3 SLOT1 Max...

Page 73: ...DIMMB1 Memory Timings tCL tRCD tRP tRAS Maximum Memory Frequency Use this feature to set the maximum memory frequency for onboard memory modules The options are Auto 1067 1200 1333 1400 1600 1800 1867...

Page 74: ...ndby support The options are Disabled and Enabled PCH IO Configuration The following PCH IO information will display Intel PCH RC Version Intel PCH SKU Name Intel PCH Rev ID PCI Express Configuration...

Page 75: ...splay SATA RAID Option ROM UEFI Driver Select UEFI to load the EFI drvier for system boot Select Legacy to load a legacy driver for system boot The options are Legacy ROM and UEFI Driver SATA Port 0 P...

Page 76: ...oller The options are Disabled and Enabled Onboard LAN Option ROM Type Select Enabled to enable Option ROM support to boot the computer using a network device specified by the user The options are Leg...

Page 77: ...ion This submenu allows the user to configure settings of Serial Port 1 Serial Port 1 Select Enabled to enable the selected onboard serial port The options are Enabled and Disabled Logical Device Sett...

Page 78: ...3 4 5 6 7 9 10 11 12 DMA IO 3E8h IRQ 3 4 5 6 7 9 10 11 12 DMA and IO 2E8h IRQ 3 4 5 6 7 9 10 11 12 DMA PCH FW Configuration The following firmware information will display ME FW Version ME Firmware M...

Page 79: ...h is the remote computer used by the user COM1 Terminal Type This feature allows the user to select the target terminal emulation type for Console Redirection Select VT100 to use the ASCII Character s...

Page 80: ...hen the receiving buffer is empty The options are None and Hardware RTS CTS COM1 VT UTF8 Combo Key Support Select Enabled to enable VT UTF8 Combination Key support for ANSI VT100 terminals The options...

Page 81: ...e Redirection Make sure that the same speed is used in the host computer and the client computer A lower transmission speed may be required for long and busy lines The options are 9600 19200 38400 576...

Page 82: ...on Resolution Use this feature to select the number of rows and columns used in Console Redirection for legacy OS support The options are 80x24 and 80x25 COM2 Putty KeyPad This feature selects Functio...

Page 83: ...type for Console Redirection Select VT100 to use the ASCII character set Select VT100 to add color and function key support Select ANSI to use the extended ASCII character set Select VT UTF8 to use U...

Page 84: ...or a later version operating system The options are Disabled and Enabled Trusted Computing Security Device Support If this feature and the TPM jumper on the motherboard are both set to Enabled onboar...

Page 85: ...ality and integrity of data stored or created on the system Use this feature to enable or disable TXT Support The options are Disabled and Enabled HW Monitor The following PC health status information...

Page 86: ...nitiator Name This feature allows the user to enter the unique name of the iSCSI Initiator in IQN format Once the name of the iSCSI Initiator is entered into the system configure the proper settings f...

Page 87: ...tem to check for a password at bootup or upon entering the BIOS Setup utility The options are Setup and Always Administrator Password Press Enter to create a new or change an existing Administrator pa...

Page 88: ...ions are Yes and No Save All Secure Boot Variables This feature allows the user to decide if all secure boot variables should be saved Platform Key PK This feature allows the user to configure the set...

Page 89: ...le The options are Yes and No Append Key Select Yes to add the DBX from the manufacturer s defaults to the existing DBX Select No to load the DBX from a file The options are Yes and No Authorized Time...

Page 90: ...Order Priorities This option prioritizes the order of bootable devices that the system to boot from Press Enter on each entry from top to bottom to select devices If the item above set to Legacy UEFI...

Page 91: ...EFI Dual Boot Order 15 Delete Boot Option Use this feature to remove a pre defined boot device from which the system will boot during startup The settings are any pre defined boot device NETWORK Drive...

Page 92: ...Save Changes and Reset When you have completed the system configuration changes select this option to leave the BIOS setup utility and reboot the computer so the new system configuration parameters c...

Page 93: ...t Save as User Defaults from the Exit menu and press Enter This enables the user to save any changes to the BIOS setup for future use Restore User Defaults To set this feature select Restore User Defa...

Page 94: ...you should consult with your system manufacturer for possible repairs These fatal errors are usually communicated through a series of audible beeps The numbers on the fatal error list on the following...

Page 95: ...support manuals AMI BIOS POST Codes User s Guide When BIOS performs the Power On Self Test it writes checkpoint codes to I O port 0080h If the computer cannot complete the boot process a diagnostic c...

Page 96: ...may also use a utility to extract the ISO file if preferred After creating a CD DVD with the ISO files insert the disk into the CD DVD drive on your system and the display shown in Figure B 1 should a...

Page 97: ...ctions in a command line or web based interface in Windows and Linux operating systems The program monitors system health information such as CPU temperature system voltages system power consumption f...

Page 98: ...stalling or configuring components These warnings may also be found on our website at http www supermicro com about policies safety_information cfm Battery Handling Warnung Bei Einsetzen einer falsche...

Page 99: ...evaar indien de batterij verkeerd vervangen wordt Vervang de batterij slechts met hetzelfde of een equivalent type die door de fabrikant aanbevolen wordt Gebruikte batterijen dienen overeenkomstig fab...

Page 100: ...nacionales Attention La mise au rebut ou le recyclage de ce produit sont g n ralement soumis des lois et ou directives de respect de l environnement Renseignez vous aupr s de l organisme comp tent Wa...

Page 101: ...A UEFI BIOS flash chip consists of a recovery BIOS block and a main BIOS block a main BIOS image The boot block contains critical BIOS codes including memory detection and recovery codes for the user...

Page 102: ...py the Super ROM binary image file into the disc Root Directory of a USB device or a writeable CD DVD Note If you cannot locate the Super ROM file in your driver disk visit our website at www supermic...

Page 103: ...u want to start the BIOS recovery If you decide to proceed with BIOS recovery follow the procedures below 5 When the screen as shown above displays use the arrow keys to select the item Proceed with f...

Page 104: ...the message that BIOS update has completed unplug the AC power cable from the power supply clear CMOS then plug the AC power cable in the power supply again to power on the system 10 Press Del contin...

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